As shelter in place orders are being lifted, it is difficult to know how to approach re-opening our organizations, communities and even daily functioning. There is little doubt we all realize there will be a “new normal,” but what should that look like? We must honor that the trauma, fear, anxiety and crises we have personally and collectively faced makes it challenging to use our mental reserves to thoughtfully address re-opening strategies. However, there is also an abundance of hope, and resilience, when we look for it, focus on it, and let it drive our efforts. Using the principles of trauma-informed care, and some lessons we have learned in our community partners along our journey, we want to offer some tips for responding to re-opening in thoughtful and practical ways.

Learning Objectives:
● Review of ACEs science and toxic stress
● Identify principles of trauma informed organizations and practices
● Review global trauma-informed strategies for organizations
● Discuss stress responses of COVID-19 on community members
● Consider specific strategies to increase resilience through the domains of wellness

Presented by Karissa Luckett, RN, MSW, Administrator of Clinic and Quality Operations, Center for Youth Wellness

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Instructor biography:

Ms. Luckett started her nursing career over 25 years ago, and is currently licensed in Texas as a Registered Nurse (RN). She obtained her Bachelor of Science in Nursing from the University of Southern Mississippi, and a Master’s Degree in Social Work from Louisiana State University, with a focus in Not-for-profit Management and Leadership. She has worked for the Center for Youth Wellness since 2016, initially serving as the NPPC Coach, and currently as the Administrator of Clinical and Quality Operations. Ms. Luckett facilitates training and provides content expertise in the areas of ACEs screening implantation, practice workflow, scoring algorithms, EHR build, data capture reporting, monitoring, and patient education best practices. Ms. Luckett owns Luckett Healthcare Consulting, LLC, and provides consultative services to hospitals, non-profits, and primary care clinics on quality improvement. She also works for The Joint Commission, a nonprofit organization that accredits and certifies more than 21,000 health care organizations and programs in the United States. She provides consultative quality management assistance and programmatic reviews of specialized hospital programs across the U.S. She has also obtained multiple professional certifications:
❖ Trauma-Informed Care, current
❖ Just Culture Certification, 2011-current
❖ Certified Professional in Healthcare Quality, 2011-2019
❖ Certified Asthma Educator, 2003-2010
❖ Certified Rehabilitation Registered Nurse, 1998-2003