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Community Clinic Association of Los Angeles County

QueensCare Health Centers: Changing Patient-Provider Relationships

QueensCare Health CentersQueensCare Health Centers’ (QHC) mission is to provide quality primary healthcare that is accessible to any patient in need in the communities they serve, regardless of ability to pay. QHC strives to provide universal access to primary healthcare, improving the wellbeing of its patients and strengthening the entire community. At its six Federally Qualified Health Centers throughout Los Angeles County, teams of healthcare professionals are dedicated to providing primary, preventive, and acute care to all individuals, including adult and pediatric medical, dental, and vision care.

QHC Profile energy
QueensCare is using a family-centered model that is interactive and culturally sensitive activities as part of its pediatric weight management program

Along with these services, QHC offers a range of disease management programs to help patients manage and maintain their health. The Pediatric Asthma and Disease Management (PADM) program offers a comprehensive approach to managing childhood asthma, allergies, and other respiratory conditions. The e.n.e.r.g.y.SM program is a clinic-based pediatric weight management program with a family-centered model that is interactive, culturally sensitive, and fun for everyone.

The Clinical Pharmacy program, which is in partnership with USC School of Pharmacy, provides Clinical Pharmacists who work directly with patients to manage their medication therapy. The Care Coordination program includes a team of clinical staff who offer group and one-on-one patient education classes to help patients understand chronic diseases, including, but not limited to, insulin administration, blood glucose monitoring, how to use an inhaler, and appropriate health education models.

In partnership with USC School of Pharmacy, Clinical Pharmacist provide another level of support for patients.
In partnership with USC School of Pharmacy, Clinical Pharmacists provide another level of support for patients.
Care Coordination work together to ensure a whole person approach to patient care.
The Care Coordination team works together to ensure a whole person approach to patient care.

QueensCare Health Centers recently celebrated the grand opening of its new East 3rd Street health center. This facility is QHC’s first capital project and is a center of pride for the organization. The 25,000 square-foot, two-story building houses 36 exam rooms, which will provide a space for primary adult and pediatric care, optometry, and specialty services like OB/GYN, cardiology, and podiatry. The health center also houses eight dental operatories for adult and pediatric dentistry, an in-house pharmacy, and an education room for preventive care courses. At full-capacity, this health center will provide annual care across all life cycles to over 14,000 unduplicated patients. The two previous East Los Angeles health centers, which are merging into the new facility, saw just over 6,000 unduplicated patients annually, combined.

QHC Profile E3rdSt_ WEB
The new East 3rd Street Health Center, QHC’s first capital project.