Suzzane Daub, LCSW of Health Management Associates will facilitate a 90-minute webinar focused on how to use motivational interviewing (MI) and trauma-informed care to increase patient engagement and adherence to care plan goals. This webinar will build upon the content shared in webinar 1 to provide enhanced care managers the skills needed to engage clients […]

Exit interviews play a crucial role in understanding the reasons behind employee departures, providing organizations with valuable insights into their workplace culture, management practices, and potential areas for improvement. By conducting thorough exit interviews, businesses can identify trends, address concerns, and enhance retention strategies. This process helps retain top talent and fosters a culture of […]

Work keeps getting more complex for everyone, and for people who lead from the middle maybe most of all. There are ways to work with your team that reduce the risk of burnout, help everyone let go of perfectionism, and get better results. Instructor Hunter Gatewood is a social worker, leadership coach, and friend to […]

This virtual course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System (HICS). Incorporation of the Incident Command System (ICS)/Healthcare Incident Command System (HICS) into the clinic enables cross-sector collaboration and support, including emergency resource requests and […]

HRSA Uniform Data System (UDS) submission requirements, processes and expectations are common knowledge across health centers and look-alikes. HRSA Health Center Program awardees and look-alikes are required to report a core set of information, including data on patient characteristics, services provided, clinical processes and health outcomes, patients’ use of services, staffing, costs, and revenues as […]

Work keeps getting more complex for everyone, and for people who lead from the middle maybe most of all. There are ways to work with your team that reduce the risk of burnout, help everyone let go of perfectionism, and get better results. Instructor Hunter Gatewood is a social worker, leadership coach, and friend to […]

This two-part training will support community health center compliance with Form 5A Sliding Fee Discount Program (SFDP). Session one is a technical training on SFPD requirements and what flexibility the community health center has in designing their program. Part two is a hands-on session on how to implement and monitor your HRSA compliant SFDP, while […]

This course will help attendees understand the critical role personal and social identities play in our daily and professional lives. Recognizing historical policies and practices that disenfranchise Black, Indigenous and People of Color helps us to view race and gender as power constructs. Holding this perspective allows us to begin removing these policies and practices […]

This two-part training will support community health center compliance with Form 5A Sliding Fee Discount Program (SFDP). Session one is a technical training on SFPD requirements and what flexibility the community health center has in designing their program. Part two is a hands-on session on how to implement and monitor your HRSA compliant SFDP, while […]

This training will be held July 25 & 26 from 9am – 12:30pm via zoom.  Two days of learning to configure and maximize performance coding for health centers, find the best workflows to meet UDS reporting and social drivers of health (SDOH). We’ll also discuss best practices for promoting patient engagement and take the fear […]

This training will be held July 25 & 26 from 9am – 12:30pm via zoom.  Two days of learning to configure and maximize performance coding for health centers, find the best workflows to meet UDS reporting and social drivers of health (SDOH). We’ll also discuss best practices for promoting patient engagement and take the fear […]

Staff and patient safety and wellness are at the heart of preparing for emergencies. This includes anticipating and responding to their behavioral health needs. During this session, participants will review the impacts of stress and trauma on staff and survivors. After going over potential stress triggers and reactions, participants will determine through small and large […]