Recognizing and addressing biases is essential for creating inclusive environments in our daily and professional lives. Understanding the impact of microaggressions and learning strategies to manage them helps us foster respect and equity in and out of the workplace. This training aims to equip participants with the tools to identify and counteract biases, promoting a […]

Now more than ever, healthcare employers must plan to ensure workforce satisfaction and gain a competitive edge. Learn how to be an “employer of choice” by creating competitive pay grades and stay far ahead of the minimum wage for California’s healthcare workers. Join experts from Expert Effect and IMA Financial Group to discuss how equitable […]

Until now, health care organizations’ efforts to retain professionals focused on increasing compensation, offering richer benefits, and then implementing one-size-fits-all programs. Driven by employee engagement and exit surveys, organizations addressed topics like recognition and communication with employee-of-the-month awards and town hall meetings, following traditional thinking that these tactics would improve retention. Research, however, indicates that they […]

Unlock the power of effective communication in preceptorship with our comprehensive training session designed for healthcare professionals, educators, and mentors. This engaging and interactive workshop will provide you with essential skills and strategies to enhance your role as a preceptor, fostering a positive and productive learning environment for your learners.  What You Will Learn:  The […]

Does your healthcare facility need training on surge capacity management for natural hazards and chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for Healthcare Disaster Management Training, an in-depth two-day session that is a product of the Los Angeles County Department of Health Services Emergency Medical Services Agency’s Disaster Resource Center Program. This […]

Does your healthcare facility need training on surge capacity management for natural hazards and chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for Healthcare Disaster Management Training, an in-depth two-day session that is a product of the Los Angeles County Department of Health Services Emergency Medical Services Agency’s Disaster Resource Center Program. This […]

Learn how to craft persuasive messages that deeply connect with your audience, whether you’re communicating with clinicians, executives, or fellow IT specialists. Discover practical strategies for structuring your communication, leveraging persuasive language, and addressing the unique needs and challenges of your industry. Elevate your communication skills and leave with the tools to create documents that […]

Transform the way your organization approaches training with our engaging lunch and learn session on sustainable training practices. Designed for training professionals and leaders with limited resources, this session will equip you with practical strategies to develop and maintain training programs that stand the test of time.  Discover how to maximize your existing resources by […]

Health center outreach and enrollment staff are invited to join their peers for an in-service session led by Maternal Child Health Access’ expert training team. This session is intended for experienced enrollers and will provide an overview of the following:   Medi-Cal Program Eligibility (MAGI and Non-MAGI) & Annual Redeterminations   Covered California Open Enrollment & Program […]

This course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System (HICS). Incorporation of the Incident Command System (ICS)/Healthcare Incident Command System (HICS) into the clinic enables cross-sector collaboration and support, including emergency resource requests and effective […]

Join us for a 90-minute webinar that breaks down the promises, and the potential problems, for artificial intelligence in primary care settings. We’ll discuss important aspects such as safeguarding patient information, adhering to HIPAA rules, and navigating the ethical landscape of AI use. We’ll also address the challenges of integrating AI tools responsibly, ensuring they […]

Join us for a comprehensive training that will equip health center staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the health center culture, the patient experience and how to provide customer service when working with patients that engage in challenging behaviors. Attendees will […]