Annual NextGen User Collaborative Training
NextGen & AI: Evaluating Integration, Workflow Impact, and Governance is a strategic training designed for technical leaders, system administrators, developers, and advanced users navigating the growing presence of AI within the NextGen ecosystem.
As EHR vendors expand offerings such as ambient documentation, AI-driven scheduling, revenue cycle automation, survey bots, and orchestration engines, organizations must move beyond marketing language and evaluate real operational impact. This workshop provides a practical, operational framework for understanding core AI models, assessing potential integration points within NextGen’s architecture, and identifying governance, compliance, and workflow implications specific to FQHC and grant-funded care models.
Participants will leave with practical criteria for evaluating AI tools, separating capability from hype, and supporting informed, responsible adoption decisions.
By the end of this training, participants will be able to:
- Differentiate between major AI approaches and explain how they apply within healthcare and the NextGen ecosystem.
- Analyze AI capabilities within NextGen for workflow impact, structured data integrity, and quality reporting performance.
- Identify governance, compliance, HRSA, and operational risk considerations related to AI use in FQHC settings.
Presented by Julie Chiesa, NextGen SME / InfoDirectors, Inc.
Complimentary Training for CCALAC NexGen User Collaborative.
This training is exclusively available to members of the CCALAC NexGen User Collaborative. If you have any questions or would like more information about joining the group, please contact Nothabo Ndlovu, Health IT Programs Coordinator at nndlovu@ccalac.org. Thanks!
Instructor Biography:
Julie Chiesa is a healthcare IT consultant with more than 24 years of experience specializing in NextGen optimization, system design, and operational strategy. Often referring to herself as “NextGen Spackle,” she supports organizations in development, administration, quality reporting, interoperability, and workflow redesign across independent specialty practices, FQHCs/CHCs, MSOs, ACOs, hospital systems, and emerging healthcare technology partners. Julie is known for designing upgrade-conscious solutions that protect data integrity, streamline documentation, and align technical configuration with long-term operational goals. A frequent collaborative trainer and presenter, she brings a candid, vendor-neutral perspective to complex system challenges.