CCALAC is proud to announce a Certificate Program for Allied Health professionals. The 3-session program intends to equip community health center staff with the skills necessary to seek professional advancement. Or, affirm existing skills that support daily operations within your organization. Registrants can attend one session or receive a certificate of completion for all three.

Who should attend: Front Line staff including, Medical Assistants, LVNs, Community Health Outreach Workers, Outreach staff, Navigators, Case Managers, Dental Assistants and other professionals who directly serve patients of community health centers.

Session 1: Building Trust and Navigating Healthy Conflict

May 14, 2025 | 9:00 am – 12:00 pm | CCALAC Conference Space – space is limited

So often we are called to lead without sufficient training and preparation. Often, we are called to lead our organizations through unprecedented challenges. At times we are called to lead when we are feeling depleted and overwrought. This workshop aims to uplift leaders through tangible leadership skill development, through the creation of a community of support and encouragement, and through an exploration of both emotional intelligence and approaches to leadership woven with, wellness and the celebration of collective impact.

At the conclusion of this workshop, participants will be able to

• Articulate the foundational importance of building trust and psychological safety on a team
• Describe at least 3 behaviors that facilitate healthy conflict towards problem solving and innovation
• Apply the basic principles of emotional intelligence to themselves and their teams
• Enhance their attention to self and team vitality and vibrancy

Presented by Jeffrey Ring, PhD

CCALAC Members and Affiliates $50 per course or, $100 Certification Program

Non-Members $75 per course or, $150 Certification Program

Register Now!

Courses in the program include:

• Providing Customer Service to Patients Experiencing Distress, June 4 — More Information — Register Now
• Leading from Within, June 25 — More Information — Register Now

Instructor Bio:

Jeffrey Ring, PhD, is a health psychologist, leadership coach and educator and advocate for health justice and equity. For 20 years he served as the Director of Behavioral Sciences and Cultural Medicine at the Family Medicine Residency Program at White Memorial in East Los Angeles. He is the first author of the book, Curriculum for Culturally Responsive Health Care: The Step-by-Step Guide for Cultural Competency Training.  In 2023, he received The Susan B. McDaniel Distinguished Career Award from the Society of Teachers of Family Medicine

The Allied Health Leadership Certificate Program is generously supported by Cedars –Sinai and UniHealth Foundation.