HCCN Technical Assistance Services Request for Proposals

Posted: January 11, 2016

Community Clinic Association of Los Angeles County
Health Center Controlled Network (HCCN)
Technical Assistance Services Request for Proposals


The Community Clinic Association of Los Angeles County (CCALAC) is currently soliciting proposals from organizations to provide comprehensive technical assistance services to its Members in accordance to the Work Plan of the Los Angeles Regional Health Center Controlled Network (LAR HCCN). CCALAC intends to apply for the Health Resources and Services Administration (HRSA) HCCN competitive grant opportunity HRSA-16-010, and the technical assistance services will be an integral part of its grant proposal.

All proposals must be received at the CCALAC office by 5:00pm Pacific Time on Monday, January 25, 2016. Any proposals received after the due date and time will not be considered. Proposals are to be submitted to Raymond Ople by this deadline via email to rople@ccalac.org.

Click here to access the full RFP:


CCALAC reserves the right to reject any or all proposals, as well as to accept the proposal(s) which will be to the best advantage as determined at the sole discretion of CCALAC.


Activity Timeframe
Request for Proposals (RFP) released on CCALAC.org website in PDF form January 11, 2016
RFP questions due January 20, 2016
RFP is due by email at/before 5PM PST January 25, 2016
Vendor(s) selected January 29, 2016
Project implementation begins (pending grant award from HRSA) August 1, 2016

Please email rople@ccalac.org by 5:00pm Pacific Time Wednesday, January 20, 2016 if you have any questions. All questions received re: the RFP will be posted on this webpage.


  • In reference to Section 4.7 Post Vendor Selection – How much time and assistance does CCALAC estimate will be required from the selected vendor? Will CCALAC be applying for the grant as a whole or will individual health centers be applying?
CCALAC expects that the selected Consultant(s) will spend no more than eight (8) hours in providing assistance (e.g. providing feedback and input in developing program activities) in crafting its final grant application submission to HRSA before the March 1, 2016 deadline at no cost. CCALAC will be applying for the grant as a whole on behalf of the participating HCCN health centers; the health centers will not be applying themselves.
  • Will attachments with graphics and additional details be allowed to supplement the 10 pages?   Also, is the cover letter included in the 10 page limit?
Attachments with graphics and additional details meant to respond to Sections 3.1 and 3.2 will count towards the 10 page limit. The cover letter will not be included in the 10 page limit; however, please do not include any content meant to respond to Sections 3.1-3.4 in the cover letter.
  • Would CCALAC encourage a proposal from an alliance of vendors (Consultants) to address all the requirements under the four Core Objectives of this RFP?
CCALAC will accept a proposal from an alliance of Consultants that will address all the requirements under the four Core Objectives of the RFP. CCALAC prefers individual applications that would allow us to craft together the vendors, if needed, to best serve our program needs.
  • CCALAC states it could select more than one Consultant for the work. Are we right in understanding that a Consultant can choose to respond to one or more Core Objectives? If so, what is the scoring methodology to select a Consultant for specific Objectives?
A Consultant can choose to respond to one or more Core Objectives and not all four. In this case, the proposal must clearly state the Core Objectives for which it is responding. CCALAC will still evaluate each proposal using the scoring methodology stated in the RFP but reserves the right to select the Consultant(s) that can best fulfill its needs in supporting participating health centers in each Core Objective.
  • Can CCALAC provide the list of EHRs (name and version) that are in use today by different FQHCs?
CCALAC members use a diverse array of EHR systems, including the following:

  •   Allscripts
  •   eClinicalWorks
  •   e-Medsys
  •   Epic
  •   ePro
  •   Greenway Intergy
  •   MDRhythm
  •   NextGen
  •   SuccessEHS

Most, if not all health centers are using the 2014 version of their EHR certified by the Office of the National Coordinator (ONC).

  • In the section, “Core Objective C”, there is a requirement for HIE Infrastructure development. Can CCALAC provide additional information on HIE Infrastructure development, such as,

a. Does CCALAC plan to create a private HIE at CCALAC level for all participating FQHCs? or
b. Does CCALAC want to connect the participating FQHCs to local HIE?

a. CCALAC does not plan to create a private HIE at the association level for all participating health centers.
b. CCALAC plans to work with our Members to connect them with the local HIE (the Los Angeles Network for Enhanced Services or LANES) once it is live.
  • In the section, “Scope of Work” across Core Objectives B, C & D , there are requirements that allude to “Support HIE infrastructure development”, “Support use of HHS recognized data exchange standards”, “deploying HIE in public health reporting”, “using health information from various care settings to improve population health management”, and “developing data collection and reporting processes” to name a few. Can CCALAC provide guidance on whether Consultant(s) are required to configure or customize a health center’s existing EHR or integrate other software that CCALAC already has into health center’s EHR or bring additional software along with Consultant services to meet the requirements of this RFP?
CCALAC is prohibited from purchasing any computer hardware/software for any HCCN participating health centers. The Consultant(s) will fulfill the Scope of Work requirements for the aforementioned Core Objectives using the method (e.g. customizing/integrating existing software) as determined by the HCCN program team that will best position participating health centers in meeting the goal areas.
  • In Section 3.2, Agency Capacity and Pricing, the vendor assumes that consulting hours budget – expected to be between 270 to 450 hours per month, are for providing technical assistance to CCALAC to meet all the core objectives during the contract period. Is this assumption correct? If so,

a. Can CCALAC provide a consulting services hours budget by Core Objective?
b. Does Technical Assistance include Consultant’s hands-on technical work such as developing reports or writing HIE interfaces or customizing EHR templates?
c. Does CCALAC consider HRSA grant proposal writing task to be accomplished by March 1, 2016 as pro bono work by the selected Consultant(s) OR would it be reimbursed as consulting services later once the Contract is awarded and attributed as an expense during the Contract period?

a. CCALAC cannot provide a consulting services hours budget by Core Objective at this time as the needs of each participating health center will vary.
b. Technical Assistance may include the Consultant(s) performing hands-on technical work such as developing reports, writing HIE interfaces, or customizing EHR templates as determined by the HCCN program team and depending on the expertise and experience of the Consultant(s).
c. CCALAC considers the assistance by the Consultant(s) in crafting its final grant application submission to HRSA before the March 1, 2016 deadline as pro bono work. The Consultant(s) will not be reimbursed for this work at a later date.
  • CCALAC expects “The hourly rate must be all-inclusive and must cover any mileage, travel, and any other incidental expenses in performing the technical assistance services.” Does CCALAC encourage non-local/out-of-state Consultant(s) or is there a preference for local Consultant(s).
CCALAC encourages the involvement of local Consultant(s) to minimize any travel/other incidental expenses but holds no other preference for them.
  • Does CCALAC anticipate use of any other software, such as a Population Health Management tool or a HIE engine in addition to the installed EHRs? If so, would the cost of acquisition of these software/tools be included in the grant proposal?
CCALAC’s use of any other software (e.g. a population health management tool at the association level) for the purposes of its HCCN program is still to be determined.
  • For automation of processes/methods used to meet some of the core objective requirements thereby gaining obvious efficiencies, can a Consultant propose pre-built software besides simply providing qualified consulting personnel? If so, how does CCALAC advice Consultant(s) to propose costs for such software?
A proposal may include the use of pre-built software besides simply providing qualified consulting personnel. In this case, CCALAC requests that the costs for such software be listed as a separate item with fees/subscription costs clearly delineated.
  • Would CCALAC consider references – especially reflective of nonprofit health care associations and/or FQHCs – from similar work done beyond two years in the past?
As stated in Section 3.4 in the RFP, CCALAC will accept references for which the Consultant(s) have completed projects only for in the past two years.
  • Are all the target clinics FQHC clinics?
There will be two (2) participating health centers that are Look-Alikes. The remaining health centers will all be FQHCs.
  • Is it possible to extend the deadline?
CCALAC is unable to extend the deadline of the RFP due to time constraints in its HCCN grant application submission timeline to HRSA.

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