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DTSTART;TZID=America/Los_Angeles:20240605T100000
DTEND;TZID=America/Los_Angeles:20240605T120000
DTSTAMP:20260419T175538
CREATED:20250819T152113Z
LAST-MODIFIED:20250819T152113Z
UID:10000693-1717581600-1717588800@ccalac.org
SUMMARY:Member Meeting
DESCRIPTION:
URL:https://ccalac.org/event/member-meeting-5/
CATEGORIES:CCALAC Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240606T100000
DTEND;TZID=America/Los_Angeles:20240606T110000
DTSTAMP:20260419T175538
CREATED:20250819T152113Z
LAST-MODIFIED:20250819T152113Z
UID:10000695-1717668000-1717671600@ccalac.org
SUMMARY:vCISO Office Hours – Session #1
DESCRIPTION:The window to RSVP has closed. This form will reopen prior to the next occurrence of this meeting.
URL:https://ccalac.org/event/vciso-office-hours-session-1/
CATEGORIES:CCALAC Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240611T100000
DTEND;TZID=America/Los_Angeles:20240611T120000
DTSTAMP:20260419T175538
CREATED:20250819T152116Z
LAST-MODIFIED:20250819T152116Z
UID:10000698-1718100000-1718107200@ccalac.org
SUMMARY:Supporting Quality Care and Staff Wellness Through Trauma-Informed Care and Diversity\, Equity\, Inclusion & Belonging
DESCRIPTION:New initiatives such as Trauma-Informed Care (TIC) and Diversity\, Equity\, Inclusion\, and Belonging (DEIB) can sometimes seem like one more thing to do on top of already full schedules. But what if both are less about one more thing to do and more about HOW we are doing WHAT we are already doing? And how can these complementary approaches work together to support internal organizational culture and\, ultimately\, patient care? In this interactive discussion facilitated by Origins Training & Consulting\, hear from CommuniCare+OLE about their experience implementing TIC and DEIB throughout their community health center to support their goals of quality patient outcomes and staff wellness. \nBy attending this training\, attendees will be able to: \n\nDefine Trauma-Informed Care (TIC) and Diversity\, Equity\, Inclusion\, and Belonging (DEIB);\nLearn about CommuniCare+OLE’s process of integrating these two initiatives;\nExplore the role of these approaches in internal culture to support staff wellness and patient care;\nIdentify practical tips for applying TIC and DEIB initiatives into your setting.\n\nPresented by Andi Fetzner\, PsyD\, Co-Founder and Lori Chelius\, MBA/MPH\, Co-Founder\, Origins Training & Consulting. \nFeaturing guest speakers from CommuniCare + OLE Health.  \n  \nCCALAC Member and Affiliate Cost: $25 \nNon-member Cost: $50 \nRegister Now! \n  \nInstructor Biographies \nAndi Fetzner\, PsyD\, Co-Founder\, Origins Training & Consulting \nAndi lives by the mantra\, “you don’t have to be a therapist to be therapeutic.” \nWorking in social service for 15 years prior to founding Origins with Lori\, Andi frequently was frustrated with the lack of coordination between clients and the various systems serving them. It seemed that the focus was on symptoms and not the underlying cause of the problems. When she learned about the ACEs framework and trauma-informed approach\, a lightbulb went off. This was how she could support people through the process of resolving those pain points in helping support clients and their families heal. \nShe then shifted her focus and began training across sectors to amplify this approach to care. She draws from her personal experience and her professional education to encourage empowerment and equity. Andi has served a variety of populations including children with special needs\, at-hope youth\, adults with special vocational training needs\, and youth and families. Since moving to California in 2016\, she has served both youth in schools all over LA County as well as victims of the Malibu fires. She currently lives her mission through her work at Origins Training where she supports the integration of a trauma-informed approach with people and organizations and at Integrative Counseling where she provides 1:1 trauma-informed therapy through telehealth in Arizona. \nOutside of her work\, Andi spends her time doing yoga\, enjoying good food\, and mountaineering. \nLori Chelius\, MBA/MPH\, Co-Founder\, Origins Training & Consulting \nLori is driven by a desire to create sustainable change. \nPrior to founding Origins with Andi\, she spent 15 years pursuing this desire in a number of roles in healthcare and public health\, including strategic planning\, business development\, project management\, market research\, and needs assessment. During that time\, Lori saw opportunity after opportunity to address issues upstream and understand the root causes\, not just the symptoms. When Lori met Andi\, a fellow champion of a trauma-informed approach\, she realized they could team up to help organizations build strong foundations based on solid values\, build resilience\, and provide even better care for the people they serve. And so\, Origins was born. \nLori has a BA in psychology (with a concentration in neuroscience) from Williams College and an MBA and MPH from UC Berkeley. She lives in California with her wife\, three kids\, their dog (Benjie) and their two cats (Fred and George). She also coaches youth soccer (and still attempts to play it). \nGuest Speaker Biographies: \nDesirae Spignor\, LCSW\nDesirae is a Licensed Clinical Social Worker. Her therapeutic approach is eclectic\, integrating her education and lived experience into practice. She identifies trauma (historical\, environmental\, interpersonal\, etc.) as the root cause of most behavioral health and even some medical issues. Working on ways to alleviate the impacts of trauma(s) on overall wellness. With this in mind\, her work as a Behavioral Health Specialist focused on learning/unlearning about trauma and how it impacts us.\nDesirae’s greatest passion is creating safe spaces in which those impacted by systems and systemic oppressions can heal. She strives to empower individuals\, families and communities to find holistic wellness and strengthen relationships so they can be at peace\, feel whole and be safe. \nW. Suzanne Eidson-Ton\, MD\, MS\nDr. Eidson-Ton serves as Chief Medical Officer for CommuniCare+OLE. She brings more than 20 years of experience in medical leadership to the role. Prior to joining CommuniCare+OLE in Yolo County\, Suzanne served as faculty in the UC Davis Health Departments of Family and Community Medicine and OB/GYN. As faculty\, she served in various leadership roles\, including being director for the Rural PRIME program (a pipeline program for medical students from rural communities) and director of the UC Davis Family Medicine Residency Network. She continues to maintain a 20% faculty appointment at UC Davis Health\, where she provides inpatient maternity and newborn care and acts as liaison for many pipeline efforts with the School of Medicine\, School of Nursing and Department of Family and Community Medicine. She and her husband are empty nesters\, as their second child left for college this year. \nErika Roshanravan\, MD\nErika Roshanravan\, MD FAAFP\, is a family physician and has been working at CommuniCare+OLE for the past 5.5 years. She serves as Medical Director at the CommuniCare+OLE’s Davis Community Clinic site and as CommuniCare+OLE’s Lead Physician for Wellbeing and Trauma-Informed\, Resilience-Oriented Care. She completed medical school at the University of Bern in Switzerland and residency as well as an additional year as chief resident/ Acting Instructor at the University of Washington in Seattle WA. Committed to spending her career serving the most vulnerable\, she spent her first six years in practice at a community health center in Everett WA doing full-spectrum family medicine including obstetrics before moving to California and joining CommuniCare in 2018. Dr. Roshanravan completed the AAFP Leading Physician Wellbeing training program in 2022 and the Train New Trainers in Primary Care Psychiatry fellowship at UC Davis/UC Irvine in 2019. Her passion is in advocacy to address “all layers of the problem onion” (from the clinic site to the organizational level and communities\, to the healthcare system and society at large) in order to build a more equitable\, trauma-informed\, wellbeing-inducing healthcare system for all. As such\, in addition to her roles within her workplace\, she serves on the board of directors for the California Academy of Family Physicians (CAFP) and the Sacramento Valley Chapter of the CAFP\, serves as vice chair of CAFP’s Legislative Affairs Committee and is a faculty member of the CAFP’s Family Medicine Initiative on Trauma-Informed Care (FIT). She also represents CommuniCare+OLE on the Yolo County Health Council and in the Yolo County Trauma-Informed Network Of Care. Dr. Roshanravan enjoys spending time with her three elementary-aged children\, her husband\, and their dog. She loves bicycling to work\, the outdoors\, traveling\, and all the arts. \nThis course is generously sponsored by Cedars-Sinai.
URL:https://ccalac.org/event/supporting-quality-care-and-staff-wellness-through-trauma-informed-care-and-diversity-equity-inclusion-belonging/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240614T090000
DTEND;TZID=America/Los_Angeles:20240614T103000
DTSTAMP:20260419T175538
CREATED:20250819T152116Z
LAST-MODIFIED:20251121T185447Z
UID:10000700-1718355600-1718361000@ccalac.org
SUMMARY:Relias User Group
DESCRIPTION:The CCALAC Relias User Group meets on the second Friday of the month from 9:00am-10:00am. An additional 30 minutes is allocated for any technical assistance from 10:00am-10:30am and is optional. \nPlease visit the Relias – Learning Management System page for more information.
URL:https://ccalac.org/event/relias-user-group/2024-06-14/
LOCATION:Webinar
CATEGORIES:CCALAC Meetings
ATTACH;FMTTYPE=image/webp:https://ccalac.org/wpcms/wp-content/uploads/2025/08/Exhibitor-Relias-300x80.jpg.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240614T090000
DTEND;TZID=America/Los_Angeles:20240614T103000
DTSTAMP:20260419T175538
CREATED:20250819T152116Z
LAST-MODIFIED:20250819T152116Z
UID:10000701-1718355600-1718361000@ccalac.org
SUMMARY:Happy Teams\, Happy Bosses: A Practical Introduction to Humble Leadership and Learning Culture
DESCRIPTION:Work keeps getting more complex for everyone\, and for people who lead from the middle maybe most of all. There are ways to work with your team that reduce the risk of burnout\, help everyone let go of perfectionism\, and get better results. Instructor Hunter Gatewood is a social worker\, leadership coach\, and friend to health centers. He will introduce you to the mindset shifts and a few practical activities to help you feel more relaxed and confident\, as you build a team culture that works. \nIdeal participants are health center supervisors\, managers\, and directors who want a clear vision and practical tools to help them lead teams through change and improvement. Perfect for new leaders and for seasoned leaders who want a short learning experience to refresh their ideas and approach to team development. \nBy participating in this program middle-management community health center leaders will be able to: \n\nDevelop a clear vision of ideal staff team dynamics\, including the values of belonging\, trust\, and collaborative learning;\nPractice leadership behaviors that support humility\, learning\, and ownership; and\nUnderstand how to build a humble learning culture within one team or department\, safely and respectfully\, even when this focus and mindset is different than the norm.\n\nSessions will be held on June 14\, 28\, & July 12 \nPresented by Hunter Gatewood\, MSW\, LCSW\, Owner and Principal\, Signal Key Consulting \nComplimentary for CCALAC Members and Affiliates \nRegister Now! \n  \nInstructor Biography: \n \nHunter Gatewood\, MSW\, LCSW\, and his company Signal Key Consulting partner with organizations that want healthy teams and an adaptive learning culture. He specializes in supporting people who manage from the middle of organizations. His background before his work on leadership and culture is in social work for people with multiple complex needs\, and systems redesign through quality improvement instruction and coaching. Learn more about Hunter’s ideas and leadership courses at www.huntergatewood.com.. \n  \n  \nThis training has been made possibly through the generous support of Kaiser Permanente.
URL:https://ccalac.org/event/happy-teams-happy-bosses-a-practical-introduction-to-humble-leadership-and-learning-culture/
LOCATION:Zoom
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240617T130000
DTEND;TZID=America/Los_Angeles:20240617T143000
DTSTAMP:20260419T175538
CREATED:20250819T142215Z
LAST-MODIFIED:20251204T225025Z
UID:10001878-1718629200-1718634600@ccalac.org
SUMMARY:Chief Financial Officer Roundtable
DESCRIPTION:To RSVP for this meeting\, click HERE. \nVisit the Chief Financial Officer Roundtable page for more information.
URL:https://ccalac.org/event/chief-financial-officer-roundtable/2024-06-17/
LOCATION:Zoom
CATEGORIES:CCALAC Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240617T153000
DTEND;TZID=America/Los_Angeles:20240617T163000
DTSTAMP:20260419T175538
CREATED:20250819T152116Z
LAST-MODIFIED:20250819T152116Z
UID:10000704-1718638200-1718641800@ccalac.org
SUMMARY:Finance Committee
DESCRIPTION:
URL:https://ccalac.org/event/finance-committee-21/
LOCATION:Webinar
CATEGORIES:CCALAC Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240619T120000
DTEND;TZID=America/Los_Angeles:20240619T133000
DTSTAMP:20260419T175538
CREATED:20250819T152116Z
LAST-MODIFIED:20250819T152116Z
UID:10000705-1718798400-1718803800@ccalac.org
SUMMARY:Fundamentals of Creating a Care Plan
DESCRIPTION:Dr. Karen Hill\, PhD\, ANP\, of Health Management Associates will facilitate a 90-minute webinar that will provide an overview of how to create a patient-centered care plan aligned with meeting Enhanced Care Management (ECM) requirements. Participants will have care plan examples for each ECM population of focus and participate in interactive breakout sessions learning how to create client -driven SMART goals and learning how to address patient barriers. \nAt the end of this session\, participants should be able to: \n\nExplain and understand how to create a patient-centered care plan targeted to meeting ECM care plan requirements.\nParticipate in breakout sessions to learn how to develop client-centered SMART goals.\nExamine care plan examples of ECM population of focus\, and receive example scripts\, and scenarios on how to address client barriers.\n\nPresented by Karen Hill\, PhD\, ANP-C\, MSN\, RN\, Principal\, Health Management Associates. \nRegister Now! \nComplimentary for CCALAC Members and Affiliates \nInstructor Biography: \nKaren Hill is a doctoral-prepared\, board-certified advance practice registered nurse with a specialty in environmental and occupational health and clinical training in adult\, adolescent and young adult health. An expert in workplace health and safety\, Karen is exceptionally skilled in workforce assessment\, engagement and development. Her clinical capabilities span primary care\, acute care\, outpatient care\, home health care transitions\, and trauma-informed systems of care. She is experienced in the social drivers of health and health disparities and community engagement of under-resourced populations.  \nKaren has consulted with non-profit organizations\, academic institutions\, and community-based organizations. She is an analytical and growth-minded professional with expertise in cultivating culturally sensitive collaborations. She has a proven track record of leading workplace transformation by enhancing operations and building dynamic\, patient-centered\, outcome-driven teams. She guides her clients in fully engaging patients and staff\, improving patient outcomes\, and reducing costs.  \nCurrent HMA projects include a three-year continuous quality improvement (CQI) training program for one of California’s largest health systems and the care management redesign of a 5\,000-member physician independent practice association. Supporting the move towards national clinical recognition standards\, Karen provides ongoing patient-centered medical home technical assistance to 11 rural and frontier clinics in Idaho. In the second largest health system in the country\, Karen developed and administered an evidenced-based preceptor training course\, resulting in the first cohort of nurse preceptors receiving evidence-based training. She has also developed new relationships with academic institutions for clinical rotations\, vibrant volunteer networks\, comprehensive service learning programs\, and a career ladder for support staff. 
URL:https://ccalac.org/event/fundamentals-of-creating-a-care-plan/
LOCATION:Zoom
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240620T090000
DTEND;TZID=America/Los_Angeles:20240620T103000
DTSTAMP:20260419T175538
CREATED:20250819T142213Z
LAST-MODIFIED:20260213T164804Z
UID:10001781-1718874000-1718879400@ccalac.org
SUMMARY:Behavioral Health Roundtable
DESCRIPTION:Visit the Behavioral Health Roundtable page for more information.
URL:https://ccalac.org/event/behavioral-health-roundtable/2024-06-20/
LOCATION:Webinar
CATEGORIES:CCALAC Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240620T100000
DTEND;TZID=America/Los_Angeles:20240620T120000
DTSTAMP:20260419T175538
CREATED:20250819T152117Z
LAST-MODIFIED:20250819T152117Z
UID:10000707-1718877600-1718884800@ccalac.org
SUMMARY:Human Resources Roundtable
DESCRIPTION:Visit the Human Resources Roundtable page for more information.
URL:https://ccalac.org/event/human-resources-roundtable-17/
LOCATION:CCALAC\, 445 S Figueroa Street\, Suite 2100\, Los Angeles\, CA\, 90071\, United States
CATEGORIES:CCALAC Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240624T100000
DTEND;TZID=America/Los_Angeles:20240624T120000
DTSTAMP:20260419T175538
CREATED:20250819T152117Z
LAST-MODIFIED:20250819T170647Z
UID:10000708-1719223200-1719230400@ccalac.org
SUMMARY:Board Meeting
DESCRIPTION:
URL:https://ccalac.org/event/board-meeting-24/
LOCATION:Webinar
CATEGORIES:CCALAC Meetings,Board Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240625T100000
DTEND;TZID=America/Los_Angeles:20240625T120000
DTSTAMP:20260419T175538
CREATED:20250819T152117Z
LAST-MODIFIED:20250819T152117Z
UID:10000710-1719309600-1719316800@ccalac.org
SUMMARY:Pharmacy Workgroup
DESCRIPTION:
URL:https://ccalac.org/event/pharmacy-workgroup-7/
CATEGORIES:CCALAC Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240625T110000
DTEND;TZID=America/Los_Angeles:20240625T120000
DTSTAMP:20260419T175538
CREATED:20250819T152117Z
LAST-MODIFIED:20250819T152117Z
UID:10000711-1719313200-1719316800@ccalac.org
SUMMARY:SDOH Scoring and Risk Stratification: Best Practices and Examples from CHCs
DESCRIPTION:To effectively address social risk factors in healthcare\, health centers can implement comprehensive assessment tools like PRAPARE® to identify and mitigate these risks. Understanding and applying risk stratification is crucial for advancing population health\, as it enables tailored interventions at the patient\, health center\, and community levels. By analyzing social drivers of health (SDOH)\, healthcare providers can prioritize resources and care strategies more efficiently. This session will demonstrate how health centers successfully use risk stratification to enhance patient outcomes\, showcasing the practical benefits of integrating these approaches into healthcare practices. \nLearning Objectives: \n\nReview steps health centers can take to address social risk including assessment tools such as PRAPARE®.\nUnderstand the concept of risk stratification and its impact on advancing population health at the patient\, health center\, and community levels.\nExplore real-world examples of health centers utilizing risk stratification to improve the health and well-being of their patients.\n\nPresented by Nālani Tarrant\, MPH\, Director of Social Drivers of Health (SDOH) and Cloé Destinoble\, MPH\, Project Manager of Equitable Health and Well-Being\, National Association of Community Health Centers \nComplimentary for CCALAC Members and Affiliates \nRegister Now! \n  \nInstructor Biographies: \nNālani Tarrant\, MPH\, Director of Social Drivers of Health (SDOH)\, National Association of Community Health Centers \nNālani Tarrant\, MPH\, PMP\, serves as the Director of Social Drivers of Health (SDOH) at the National Association of Community Health Centers\, where her dynamic leadership plays a pivotal role in spearheading collaborative SDOH initiatives with Federally Qualified Health Centers (FQHCs). Together\, they illuminate the path toward upstream community efforts that are instrumental in advancing health equity. Nālani’s multifaceted responsibilities encompass program development\, implementation\, and comprehensive evaluation\, all with a dedicated focus on the Protocol for Responding to and Assessing Patients Assets\, Risks\, and Experiences (PRAPARE) screening tool. Under her skillful guidance\, this tool has evolved into a powerful instrument for positive change\, enabling healthcare providers to gain a deeper understanding of and effectively address SDOH that impact individuals’ and families’ well-being. Her academic journey includes a bachelor’s degree in Behavioral Science from Drew University\, a Masters of Public Health in epidemiology from George Washington University\, and the prestigious attainment of her Project Management Professional accreditation in 2017. \nCloé Destinoble\, MPH\, Project Manager of Equitable Health and Well-Being\, National Association of Community Health Centers \nCloé Destinoble\, MPH serves as the Project Manager\, Equitable Health and Well-Being at the National Association of Community Health Centers. She currently helps health centers develop and implement data-driven strategies for documenting and addressing patient social risk factors through partnerships and focuses on building health center capacity to collect and act on standardized data on social drivers of health (SDOH). Cloé started her career in healthcare as she served in roles that aimed to optimize provider workflow and increase efficiency. Cloé then went on to serve as a health promoter by assisting with prevention of disease transmission by communicating audience-appropriate public health content\, both in writing (health messaging using technology) and through oral presentations\, while applying awareness of cultural values. Cloé later led projects that allowed her to develop and disseminate appropriate resources\, provide continuing education\, provide technical assistance and ran programs that support clinical care on the frontline of healthcare for underserved populations. She has also worked as an HIV peer educator for health departments and contributed as a Biological Scientist in their epidemiology departments. Cloé graduated from the Department of Health Promotion and Disease Prevention\, Stempel College at Florida International University with a master’s degree in Public Health with a concentration in Maternal and Child Health. She obtained a bachelor’s degree in psychology from Florida Atlantic University.
URL:https://ccalac.org/event/sdoh-scoring-and-risk-stratification-best-practices-and-examples-from-chcs/
LOCATION:Zoom
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240626T120000
DTEND;TZID=America/Los_Angeles:20240626T133000
DTSTAMP:20260419T175538
CREATED:20250819T152119Z
LAST-MODIFIED:20250819T152119Z
UID:10000713-1719403200-1719408600@ccalac.org
SUMMARY:Patient Adherence to Care Plan Goals and Effective Care Coordination Approaches After Care Plan Visit
DESCRIPTION:Suzzane Daub\, LCSW of Health Management Associates will facilitate a 90-minute webinar focused on how to use motivational interviewing (MI) and trauma-informed care to increase patient engagement and adherence to care plan goals. This webinar will build upon the content shared in webinar 1 to provide enhanced care managers the skills needed to engage clients with addressing barriers to patient-centered goals. Attendees will participate in interactive engagement strategies such as “real-play” to facilitate a strong understanding of MI concepts. \nAt the end of this session\, participants should be able to: \n\nDescribe the spirit of motivational interviewing and how it aligns with the key principles of trauma-informed care.\nUtilize core MI skills (OARS) to elicit motivation for change and adhere to care plan goals.\nLearn strategies on how to engage clients in between care management visits.\n\nPresented by Suzanne Daub\, LCSW\, Principal\, Health Management Associates. \nRegister Now! \nComplimentary for CCALAC Members and Affiliates \nInstructor Biography: \nSuzanne Daub is a leading expert and nationally recognized trainer in integrated healthcare who knows how to help clients design\, scale and evaluate behavioral integration into primary care and wellness culture. She is an energetic coach who believes building quality integrated systems of care means committing deeply to the people who deliver the work and empowering service users. Suzanne is best known for her creative leadership\, which inspires those who serve vulnerable populations to embrace responsibility for transforming the way healthcare is delivered. She is passionate about a “no wrong door” approach to integrated care and works across systems to ensure that individuals and families get whole-person\, recovery-oriented services regardless of where they seek help.  \nSuzanne has more than 30 years of experience in direct patient care\, program administration and managed care. For 18 years\, she served as director of behavioral health at a multisite Federally Qualified Health Center (FQHC) in Philadelphia where she integrated care using the Behavioral Health Consultation (BHC) model. Suzanne co-founded the largest network of primary care behavioral health providers in the country and was recognized by the Pennsylvania Association of Community Health Centers with the Innovations Award.  \nAs the extreme health disparities among people with serious mental illness came to light\, Suzanne brought her integrated care skills to community mental health organizations across the country as a senior integrated care consultant for the National Council for Behavioral Health. 
URL:https://ccalac.org/event/patient-adherence-to-care-plan-goals-and-effective-care-coordination-approaches-after-care-plan-visit/
LOCATION:Zoom
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240627T100000
DTEND;TZID=America/Los_Angeles:20240627T120000
DTSTAMP:20260419T175538
CREATED:20250819T152119Z
LAST-MODIFIED:20250819T152119Z
UID:10000714-1719482400-1719489600@ccalac.org
SUMMARY:Mastering Exit Interviews
DESCRIPTION:Exit interviews play a crucial role in understanding the reasons behind employee departures\, providing organizations with valuable insights into their workplace culture\, management practices\, and potential areas for improvement. By conducting thorough exit interviews\, businesses can identify trends\, address concerns\, and enhance retention strategies. This process helps retain top talent and fosters a culture of transparency and continuous improvement within the organization.  \nBy attending this session\, attendees will be able to:  \n\nUnderstand the purpose and significance of exit interviews.  \nDiscover how to design and implement an effective exit interview process.  \nDevelop skills in building rapport and conducting interviews with sensitivity.  \nGain proficiency in analyzing and utilizing exit interview data.  \nOvercome challenges and navigate difficult conversations during exit interviews.  \nEstablish best practices and strategies for continuous improvement in the exit interview process.  \n\nPresented by Kelli Vrla\, CSP\,  Engagement Expert & Founder of EngageYOUniversity  \nCCALAC Member and Affiliate Cost: $75 \nNon-member Cost: $125 \nRegister Now! \n  \nInstructor Biography \nKelli Vrla\, CSP\, is the founder of Engage YOUniversity\, a Leadership Author and a Workshop Leader. She has more than 30 years of experience: 16 years as a broadcast sales executive and 14 as CEO of her own people development firm. Kelli brings a clearer understanding to handling change\, effective marketing\, bottom-line communications\, difficult and demanding people\, and motivating the tough-to-motivate. She helps people stay less stressed and laser-focused on full throttle productivity. Kelli helps you and your people effectively ignite awareness to optimize the biggest challenges. \nThis training has been made possibly through the generous support of Kaiser Permanente.
URL:https://ccalac.org/event/mastering-exit-interviews/
LOCATION:Webinar
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240628T090000
DTEND;TZID=America/Los_Angeles:20240628T103000
DTSTAMP:20260419T175538
CREATED:20250819T152119Z
LAST-MODIFIED:20250819T152119Z
UID:10000715-1719565200-1719570600@ccalac.org
SUMMARY:Happy Teams\, Happy Bosses: A Practical Introduction to Humble Leadership and Learning Culture
DESCRIPTION:Work keeps getting more complex for everyone\, and for people who lead from the middle maybe most of all. There are ways to work with your team that reduce the risk of burnout\, help everyone let go of perfectionism\, and get better results. Instructor Hunter Gatewood is a social worker\, leadership coach\, and friend to health centers. He will introduce you to the mindset shifts and a few practical activities to help you feel more relaxed and confident\, as you build a team culture that works. \nIdeal participants are health center supervisors\, managers\, and directors who want a clear vision and practical tools to help them lead teams through change and improvement. Perfect for new leaders and for seasoned leaders who want a short learning experience to refresh their ideas and approach to team development. \nBy participating in this program middle-management community health center leaders will be able to: \n\nDevelop a clear vision of ideal staff team dynamics\, including the values of belonging\, trust\, and collaborative learning;\nPractice leadership behaviors that support humility\, learning\, and ownership; and\nUnderstand how to build a humble learning culture within one team or department\, safely and respectfully\, even when this focus and mindset is different than the norm.\n\nSessions will be held on June 14\, 28\, & July 12 \nPresented by Hunter Gatewood\, MSW\, LCSW\, Owner and Principal\, Signal Key Consulting \nComplimentary for CCALAC Members and Affiliates \nRegister Now! \n  \nInstructor Biography: \n \nHunter Gatewood\, MSW\, LCSW\, and his company Signal Key Consulting partner with organizations that want healthy teams and an adaptive learning culture. He specializes in supporting people who manage from the middle of organizations. His background before his work on leadership and culture is in social work for people with multiple complex needs\, and systems redesign through quality improvement instruction and coaching. Learn more about Hunter’s ideas and leadership courses at www.huntergatewood.com.. \n  \n  \nThis training has been made possibly through the generous support of Kaiser Permanente.
URL:https://ccalac.org/event/happy-teams-happy-bosses-a-practical-introduction-to-humble-leadership-and-learning-culture-2/
LOCATION:Zoom
CATEGORIES:Training
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