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Community Clinic Association of Los Angeles County

Recurring

Building and Expanding Case Management Infrastructure Series

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Over the course of this 3-part Building and Expanding Case Management Infrastructure series, faculty from the Institute for High Quality Care, along with guest speakers and health center panelists, will explore the core program and service line components that make up complex case management programs, including: client outreach/initiation, panel management, referral management, partnerships, case management … Continue reading Building and Expanding Case Management Infrastructure Series

Free

Closing Gaps in Quality and Safety through Clinical Pharmacist Integration

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Overwhelmed primary care teams can lead to increased costs and strain on the health system as a whole, as well as unnecessarily high morbidity and mortality rates from sub-optimally managed chronic conditions and avoidable medication related problems. An innovative solution in various stages of maturity across the country, from pilot phase to full adoption, is … Continue reading Closing Gaps in Quality and Safety through Clinical Pharmacist Integration

Free

Strategic Planning: Preparing in Times of Uncertainty

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This training will assist health center leadership, staff, and board members in preparing for changes and growth through various strategic planning methods and ideas, especially while grappling with the ongoing effects of COVID-19 on health center operations. Utilizing our recent publications, “Strategic Business Planning Handbook for Health Centers,” and “Market Assessment Toolkit for Health Centers,” … Continue reading Strategic Planning: Preparing in Times of Uncertainty

Free
Recurring

Building and Sustaining Action and Accountability Around Biases in Health Centers

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

The aim of this two-part training is to provide middle managers, supervisors, and leaders with tools to increase trust and improve relationships and communication efforts centered around antiracist practices. In addition, this training will provide micro day to day practices to antiracist goal achievement with an emphasis on development of essential leadership skills in order … Continue reading Building and Sustaining Action and Accountability Around Biases in Health Centers

$25.00

Risk Stratification 101

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Assessing risk among patient populations is a critical component of identifying patient needs and connecting them to beneficial resources. This training will provide (1) background and need for risk stratification across patient panels, (2) data commonly used to inform risk stratification criteria, (3) workflows and strategies to implement patient analysis and identification of risk, and … Continue reading Risk Stratification 101

Free

Process Mapping for Quality Improvement 101

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Process mapping is a quality improvement method that helps a team know where to start making improvements that will have the biggest impact for patients and staff. The ‘Model for Improvement’ provides a framework that incorporates the development of project aims, targets and measures, and introduces a way of testing ideas before wide scale implementation. … Continue reading Process Mapping for Quality Improvement 101

Free

Data Visualization – Using ECM Impact Measures to Drive Improvement

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Health centers invest significant time and resources collecting a wide range of data, but too often that data, and the information it tells us, does not reach the individuals who need it. In this webinar, staff from the Institute for High Quality Care will explore strategies for turning the data health centers collect into meaningful … Continue reading Data Visualization – Using ECM Impact Measures to Drive Improvement

Free

Virtual Community Health Career Fair

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Community Health Centers are mission driven organizations that serve over 1.7 million patients in LA County every year. Come explore a career in community health and learn how you can help bring quality health care to under-resourced communities. What to expect at this event: Meet with local community health center HR managers and staff Learn … Continue reading Virtual Community Health Career Fair

Free

Data Driven Quality Improvement 101

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

The goal of quality improvement is to make changes that bring you closer to an ideal state, recognizing that we will never be perfect, but we can make changes in a systemic and thoughtful way. How do we know whether we are making the improvements we want? A big part of understanding our success is … Continue reading Data Driven Quality Improvement 101

Free

Non-Violent Crisis Intervention®

Webinar

The Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This two half-day virtual training (9am-12pm) and in-person training (9am-3pm) will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The workshop includes independent self-paced content, lecture, and situation-based guided practice with certified instructors. Now … Continue reading Non-Violent Crisis Intervention®

$100

UDS+ eCWUC Ad Hoc Session

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Recurring

Quality Change Agents Program

Webinar

The QI Change Agents Program provides an opportunity for staff to explore a broad range of strategies needed to drive quality and process improvement at the front lines. Through IHQC’s unique virtual learning lab format, individualized coaching, and deliberate practice techniques, participants will be empowered with the knowledge and skills needed to become a QI/PI … Continue reading Quality Change Agents Program

$200

Communication Without Exploitation: Introduction to Ethical Storytelling

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

After two decades of working with social impact leaders, coach Chrysta Wilson has learned that changemakers like you, working to create a more just and equitable health care system, can face unique challenges when it comes to telling stories of the good work you’re doing without exploiting the very people you serve. Via progress reports, … Continue reading Communication Without Exploitation: Introduction to Ethical Storytelling

$25.00

Behavioral Health Roundtable & CPCA BHPN Meeting

Webinar

The next Behavioral Health Roundtable meeting is scheduled for Thursday, December 8, 2022 from 10:00am-12:00pm with CPCA’s Behavioral Health Peer Network (BHPN). Please register prior to the meeting, and please include any topics or questions you would like to discuss during this meeting in the Questions & Comment Box.  

Recurring

Relias User Group

Webinar

The CCALAC Relias User Group meets on the second Friday of the month from 9:00am-10:00am. An additional 30 minutes is allocated for any technical assistance from 10:00am-10:30am and is optional. Please visit the Relias – Learning Management System page for more information.

Dental Roundtable (Hybrid)

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Please note that this Dental Roundtable meeting on Wednesday, December 14, 2022 at 9:00am-10:30am will be a hybrid event. We ask that you RSVP for this meeting and indicate whether you will be attending in-person or remotely. For those attending in-person, light breakfast and parking validations will be provided with RSVP. Our offices are located … Continue reading Dental Roundtable (Hybrid)

Recurring

Quality Change Agents Program

Webinar

The QI Change Agents Program provides an opportunity for staff to explore a broad range of strategies needed to drive quality and process improvement at the front lines. Through IHQC’s unique virtual learning lab format, individualized coaching, and deliberate practice techniques, participants will be empowered with the knowledge and skills needed to become a QI/PI … Continue reading Quality Change Agents Program

$200
Recurring

Human Resources Roundtable

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Visit the Human Resources Roundtable page for more information.