Community Health Worker Training
2024-12-09 13:00 - 14:30 (America/Los_Angeles) | Zoom
Join Health Net and El Sol for a four-part training series designed to enhance the essential skills of CHW/P/Rs.
Through interactive sessions, participants will develop practical tools to improve communication, coordinate services, and engage communities more effectively. The series will provide strategies for navigating systems, building relationships, and delivering impactful health education. Attend all sessions and earn a Continuing Education certificate upon completion.
Sessions:
Mondays, from 1:00 PM – 2:30 PM PST
Nov 18th | Interpersonal and Relationship-Building Skills
Nov 25th | Service Coordination and Navigation Skills
Dec 2nd | Outreach Skills
Dec 9th | Education and Facilitation Skills
Complimentary for CCALAC Members and Affiliates
Register Now!
Questions? Email Princess Cervantes: princesscervantes@elsolnec.org

Enrollment Refresher Training
2024-12-10 09:00 - 12:00 | Webinar
Health center outreach and enrollment staff are invited to join their peers for an in-service session led by Maternal Child Health Access’ expert training team. This session is intended for experienced enrollers and will provide an overview of the following:

Medi-Cal Program Eligibility (MAGI and Non-MAGI) & Annual Redeterminations
Covered California Open Enrollment & Program Changes
ACA Eligibility for DACA Recipients (Effective Nov. 1)
Children’s Presumptive Eligibility & Newborn Gateway (Effective as of July 1)
Medi-Cal Access Program & Pregnancy Medi-Cal
Kaiser Permanente Community Health Care Program
LA County Ability to Pay Program
Public Charge (pending presidential election results)

By attending this course, participants will be able to:

Develop a comprehensive understanding of policy changes impacting Medi-Cal eligibility and coverage.
Gain tools to more effectively advocate for the communities they serve.
Learn strategies to identify and address common enrollment issues impacting their patients/clients.

Presented by Liz Ramirez, Director of Training & Education, Maternal Child Health Access.
Registration is limited to 5 people per organization.
Register Now!
Complimentary Training for CCALAC Members participating in the CPCA Health Navigator Project
$25 for non-cohort CCALAC Members & Affiliates

Finance Committee
2024-12-10 15:30 - 16:30, 2025-02-18 15:30 - 16:30 | Zoom

Leadership Support Initiative Advisory Group
2024-12-12 11:00 - 13:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States

Board Meeting
2024-12-16 10:00 - 12:00, 2025-02-24 10:00 - 12:00 | Zoom

Facilitation and Presentation Skills®
2024-12-18 10:00 - 12:00 | Zoom
Designed by Expert Effect for CCALAC, the Facilitation and Presentation Skills Workshop helps professionals increase their confidence. The curriculum supports developing and delivering engaging presentations for use within organizations, conferences, and during meetings.  Breakout activities reinforce concepts and increase collaborative learning opportunities.
By the end of the training attendees will be able to:

Identify 10 presentation tips;
Recognize the qualities of an effective facilitator;
Utilize resources to build engaging PowerPoint presentations and handouts;
Implement three key facilitation techniques.

Presented by Traci Bivens-Davis, MA, Assistant Director of Training and Equity, CCALAC.

Register Now!
CCALAC Member & Affiliate Fee: $50
Non-Member Fee: $100
Instructor Biography:
Traci Bivens, MA brings over 20 years of advocacy, programming, planning, and research targeting persons thriving with or at-risk for chronic health conditions. Traci is a former Center for Disease Control Intervention Trainer and Engagement Coordinator for REACH LA where she collaborated with Los Angeles County Department of Public Health Centers to navigate youth into primary and specialty care. As the Assistant Director of Training and Equity at CCALAC, Traci is responsible for the daily operations of the Training Center as well as the lead for the organization’s anti-racist organizational change initiative.

Policy Advisory Group (PAG)
2025-01-13 09:30 - 12:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States
Visit the Policy Advisory Group page for more information.

Clinical Advisory Group (CAG)
2025-01-14 09:00 - 10:30 | Webinar
Visit the Clinical Advisory Group page for more information.

CalAIM Workgroup
2025-01-15 11:00 - 12:00 | Webinar
To RSVP for this meeting, click HERE.
Visit the CalAIM Workgroup Page for more information.

Human Resources Roundtable
2025-01-16 10:00 - 11:30 | Zoom
Visit the Human Resources Roundtable page for more information.

All the Ways the Internet is Surveilling You
2025-01-22 13:00 - 14:30 | Zoom
Your personal information is continuously harvested and analyzed by countless data brokers eager to sell to the highest bidder. From your name to your online activities, to your employment details and even your real-time location — all are on the market for anyone interested.
Join us for this webinar with Roger A. Grimes, Data-Driven Security Evangelist at KnowBe4, as he discusses the extensive surveillance enabled by the internet, the risks of your personal data falling into the hands of malicious entities, and methods to protect yourself.
As a result of attending this session, you will learn:

The various ways you are being surveilled, including through “free” GPS-enabled apps you’ve downloaded.
How your digital footprint is commodified and utilized by social engineers.
Techniques to detect signs of surveillance.
Effective strategies to protect yourself from malicious tracking and defend against the tactics of social engineering.

Presented by Roger A. Grimes, Data-Driven Security Evangelist from KnowBe4.
Register Now!
Complimentary for CCALAC Members & Affiliates
Instructor Biography:
Roger A. Grimes, CPA, CISSP, CEH, MCSE, CISA, CISM, CNE, yada, yada, Data-Driven Defense Evangelist for KnowBe4, Inc., is the author of 14 books and over 1400 articles on computer security, specializing in host security and preventing hacker and malware attacks. Roger is a frequent speaker at national computer security conferences and was the weekly security columnist at InfoWorld and CSO magazines between 2005 – 2019. He has worked at some of the world’s largest computer security companies, including, Foundstone, McAfee, and Microsoft. Roger is frequently interviewed and quoted in the media including Newsweek, CNN, NPR, and WSJ. His presentations are fast-paced and filled with useful facts and recommendations.

vCISO Office Hours – Session #4
2025-01-28 11:00 - 12:00
The window to RSVP has closed. This form will reopen prior to the next occurrence of this meeting.

De-escalation and Conflict Mastery
2025-02-04 10:00 - 12:00 | Zoom
Conflict is unavoidable. Conflicts big and small can occur, in our personal or professional lives and for multiple reasons. Whatever the reasons, one thing is true and constant: knowing how to resolve conflicts before they escalate is crucial. This course will give a six-step process participants can use to modify and resolve conflicts of any size. Participants will learn critical conflict resolution skills, including dealing with anger and using the Agreement Frame.
By attending this workshop, attendees will be able to:

Understand what conflict and conflict resolution mean
Recognize all 6 phases of the conflict resolution process
Adapt the process for all types of conflicts
Break out parts of the process and use those tools to prevent conflict
Discover effective communication tools, such as the agreement frame and open questions
Employ on-the-spot anger and stress management techniques from the 5 main styles of conflict resolution
Effectively address and de-escalate conflicts, using appropriate techniques to deal with the person’s emotions or complaints
Avoid the common escalation traps in conflicts

Presented by Kelli Vrla, CSP, Founder of Engage YOUniversity
CCALAC Members and Affiliates early bird rate $150 by January 17, $175 after January 17
Non-Member early bird rate $175 by January 17, $200 after January 17
Register Now!
Instructor Biography:
Kelli Vrla, CSP, is the founder of Engage YOUniversity, a Leadership Author and Workshop Leader. She has 30+ years of experience: 16 years as a broadcast sales executive and 14 as CEO of her own people development firm., Kelli brings a clearer understanding into handling change, effective marketing, bottom-line communications, difficult and demanding people, and motivating the tough-to-motivate. She helps people stay less stressed and laser-focused on full throttle productivity. Kelli helps you and your people effectively ignite awareness to optimize the biggest challenges.

Recognizing and Addressing the Risks of Shifting Epidemiology of Adult Pneumococcal Disease
2025-02-11 11:00 - 12:00 | Zoom
Research shows that an increasing number of adults are experiencing pneumococcal pneumonia. In adults, the same bacteria that causes the condition can also “invade” other areas of the body that are normally free from germs. When this happens, it can affect the blood, as well as the lining of the brain and spinal cord. This educational session provides an overview of a preventative vaccine available for both pediatric and adult populations.
As a result of participating in this session, attendees will be able to:

Discuss the ongoing burden and shifting epidemiology of pneumococcal disease in adults
Review the robust clinical trial program for an option to help address IPD in adults
Highlight the 2024 CDC recommendations for adult pneumococcal disease

Presented by Reena Gulati, MD, MPH, Regional Medical Director, Merck & Co., Inc
Complimentary for CCALAC Members and Affiliates
Register Now!
Instructor Biography:
Reena Gulati, MD, MPH, is a Regional Medical Director employed by Merck & Co., Inc. In addition to her roles in vaccine development with the HIV Vaccine Trials Network and the Bill & Melinda Gates Foundation, she spent nearly a decade with the Centers for Disease Control and Prevention focusing on the prevention and response to vaccine-preventable diseases. Dr. Gulati graduated from Stanford University, earned her MD from Oregon Health & Science University, completed her internal medicine training and chief residency at Stanford University Hospital, and her infectious disease fellowship and MPH from the University of Washington. Dr. Gulati is board-certified in both internal medicine and infectious diseases.

Billing Professionals Roundtable
2025-02-11 13:00 - 14:00 | Zoom
To RSVP for this meeting click here.
Visit the Billing Professionals Roundtable page for more information.

Introduction to Incident Command System 100
2025-02-11 14:00 - 15:30 | Zoom
Introduction to the Incident Command System (ICS) introduces the ICS and provides the foundation for higher level ICS training. This course describes the history, features and principles, and organizational structure of the ICS.
By participating in this workshop, attendees will be able to:

Explain the principles and basic structure of the ICS.
Describe the ICS functional areas and the roles of the Incident Commander and Command Staff.
Understand the General Staff roles within ICS.

Presented by Syed Hussaini, Senior Manager of Emergency Preparedness and Response and Jacqueline Torres, Emergency Management Intern, CCALAC
Complimentary for CCALAC Members and Affiliates
Register Now!

Human Resources Roundtable
2025-02-20 10:00 - 12:00, 2025-04-17 10:00 - 12:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States

HIT Roundtable
2025-02-20 10:00 - 13:00
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eClinicalWorks User Collaborative 2-26-25
2025-02-26 10:00 - 12:00 | Webinar
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HIT Roundtable 2-27-25
2025-02-27 10:00 - 12:00
HIT Roundtable 8-21-2025

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Achievable HealthAAA Comprehensive Health CareAll For Health, Health For AllAll-InclusiveAlta MedAngeles Community HealthAPLA HealthArroyo Vista FamilyAsian Pacific Health Care VentureBAART Community HealthcareBartz – AltadonnaBehavioral Health Services Inc.Benevolence Health CentersBuddhist Tzu Chi Medical FoundationCenter for Family Health and EducationCentral City CommunityCentral Neighborhood Health FoundationChinatown Service CenterClinica Msr. Oscar A. RomeroCommunity Medical Wellness CentersComplete Care Community Health CenterComprehensive Community Health CentersEast Valley Community Health CenterEisner HealthEl Proyecto del BarrioFamily Health Care Center of Greater LAGarfield Health CenterGracelight Community HealthHarbor Community Health CenterHerald Christian Health CenterIMCESJWCH InstituteKedren HealthKHEIR CenterLA Christian Health CenterLA LGBT CenterMission City Community NetworkNortheast Community ClinicNortheast Valley Health CorporationParktree Community Health CenterPlanned Parenthood Los AngelesPlanned Parenthood Pasadena and San GabrielSaban Community ClinicSan Fernando Community Health CenterSouth Central FamilySouthern California Medical CenterSt Anthony Medical CentersSt. John’s Community HealthT.H.E. Health and Wellness CenterTarzana Treatment CenterTCC Family HealthThe R.O.A.D.S FoundationTri State Community Health CenterUMMA Community ClinicUniCare Community Health CenterUniversal Community Health CenterValley Community Health CenterVenice Family ClinicVia Care Community Health CenterWatts Healthcare CorporationWestside Family Health CenterWhite Memorial Community HealthWilmington Community ClinicYehowa Medical Services

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Healthcare Disaster Management Training
2025-03-04 07:00 - 17:00, 2025-03-05 07:00 - 17:00 | LA General Medical Center, 1200 North State Street, Rm 1350, Los Angeles, CA, 90033, United States
Does your healthcare facility need training on surge capacity management for natural hazards and chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for Healthcare Disaster Management Training, an in-depth two-day session that is a product of the Los Angeles County Department of Health Services Emergency Medical Services Agency’s Disaster Resource Center Program. This course has a broad approach, with both a clinical and non-clinical target audience that includes but is not limited to healthcare administrators, physicians, nurses, emergency care technicians, safety/security officers, facilities management, mental health, ancillary, legal/risk management, human resources, educators, clinic and first receiver staff. Participants will learn how to move beyond awareness and focus on operational strategies.
At the end of the course, participants will be able to:

Identify an all hazards approach to coordinate a healthcare facility’s response during a mass casualty incident.
Perform a role in the hospital command center.
Perform a role in either the emergency department or triage.
Describe the healthcare facility’s role in a disaster.

This two-day course features:

Lectures and skill sessions
Tabletop and functional exercises
Immediate exercise evaluation and feedback
Continuing education credits*

Location
LA General Medical Center
Old General Hospital, Room 1350
1200 North State Street
Los Angeles, CA 90033
Dress Requirements
Casual/comfortable or scrubs. You will be moving around during this hands-on training. Temperatures vary and a jacket is recommended.
For the agenda and more details, please see the Hospital Disaster Management Training Flyer.
This event will be held March 4-5, 2025
Training fee: $100
Registration Closes February 24, 2025
This training is provided by .

3-6-25 NextGen User Group – Webinar Only
2025-03-06 10:00 - 12:00

Annual eClinicalWorks User Collaborative Training
2025-03-13 09:00 - 2025-03-14 12:30 | Zoom
This training will review clinical eCW workflow suggestions and eCW set up options for patient engagement with the patient portal. Participants will become more familiar with eCW patient engagement tools and see the AI tools that are available and upcoming with eCW.
By attending this training, participants will:

Understand eCW suggested workflows to improve time and navigation burnout
See what tools or features in eCW, which may be beneficial for testing in the future
Understand what tools are available for patient engagement
Have an understanding of all templates and their use in eCW

Presented by Jordin R. Crystal, CMA, Certified eCW Trainer, EHR Specialist – Aledade
Please see the course agendas below for more details:

March 13, 2025
March 14, 2025

Complimentary for CCALAC eCW User Collaborative Members
Register Now!
Please note this training is complimentary for CCALAC eCW User Collaborative Members only. If you are interested in joining the User Collaborative, please email Nothabo Ndlovu at nndlovu@ccalac.org for more details.
Instructor Biography:
LEAD Technologies Inc. V1.01
Jordin R. Crystal, CMA, Certified eCW Trainer, EHR Specialist – Aledade
Jordin brings a unique blend of clinical and technical expertise to the healthcare IT field, with over 15 years of experience in the industry. Her career began in 2009, working part-time as a cardiac monitor technician in the ICU for eight years. This experience provided her with a strong foundation in patient care and a deep understanding of critical care workflows.
Jordin then transitioned to a medical assistant role at an FQHC (Federally Qualified Health Center) for three years. This allowed her to further develop her clinical skills and gain valuable insights into the administrative side of healthcare delivery.
Throughout her clinical career, Jordin honed her technical skills through eight years of application support for eClinicalworks. This experience equipped her with a comprehensive understanding of the electronic health record (EHR) platform and its role in optimizing healthcare operations.
Leveraging this combined knowledge, Jordin has thrived as a health IT consultant since 2019. She is adept at assisting clients in implementing and optimizing healthcare technology solutions, drawing on her clinical background to ensure the solutions effectively meet the needs of both providers and patients.

AHEC Advisory Board Meeting
2025-03-17 11:00 - 12:30 | Zoom

Core Competencies for Community Health Center Managers & Supervisors Training
2025-03-18 09:00 - 2025-04-15 11:30 | Zoom
Sponsored by UniHealth Foundation
Tuesdays, March 18 – April 15, 2025
9:00 am – 11:30 am
This intensive and highly interactive 5-week virtual training enables community health center managers and supervisors to gain crucial skills needed to successfully lead and manage employees in today’s challenging and fast-changing health center environment.
Participants gain and strengthen skills to:

Develop and retain engaged, productive and satisfied teams.
Utilize Behavioral Interviewing to hire the right staff for long-term success.
Coach and develop employees.
Communicate effectively as a manager.
Avoid common legal pitfalls when managing employees.
Create and sustain a culture of customer service.
Drive accountability and deliver results.

Who should attend:
This “Core Competencies” training is recommended for managers and supervisors with 18 months or less of supervisory experience AND more experienced managers seeking to refresh and hone their skills!
Course format:
Using the Zoom online conferencing platform, we replicate the “face-to-face” experience without having to travel! Throughout the program, participants gain knowledge and skills, work in large and small groups, participate in hands-on exercises, and discuss crucial issues in engaging, managing, and retaining health center staff. We also incorporate short, weekly implementation “homework” to encourage putting new skills into immediate action.
Agenda: Click here for the program agenda.
Time commitment:
The “Core Competencies” program will be held each Tuesday morning, March 18 – April 15, 2025. This is a 5-week program and participants should plan to attend all five sessions. The specific dates are:

3/18/2025; 9:00AM – 11:30AM
3/25/2025; 9:00AM – 11:30AM
4/1/2025; 9:00AM – 11:30AM
4/8/2025; 9:00AM– 11:30AM
4/15/2025; 9:00AM – 11:30AM

Important note: Each participant will need a webcam to join this virtual “face-to-face” training (one participant per device). If access to a computer with a webcam is not available, Zoom has an excellent application and participants are able to join via tablet or phone with video capability.
Presented by Lisa Mouscher, Sogence Training and Consulting.
Class size is limited for this popular training!
To ensure a high-quality training experience and in consideration of space constraints, each health center may send up to eight individuals on a first come, first served basis. Should you have any inquiries, please reach out to the Training Center at training@ccalac.org.
Registration: $100 per person for CCALAC Members and Affiliates/$150 per person for Non-members.
Each participant must register individually. Sharing of credentials is prohibited.
(Registration deadline is March 4, or when capacity is reached.)
Registration Closed
Instructor Biography:
Lisa Mouscher is CEO and Lead Trainer at Sogence Training and Consulting. As a popular and dynamic facilitator, trainer and consultant, Lisa works primarily with leaders, managers, and supervisors from Federally Qualified Health Centers and other community health centers across the country. She brings her extensive background in management, training and human resources to her work with community health organizations and specializes in two areas: providing intensive management skills training to CHC managers and supervisors at all levels; and assisting health centers to create and sustain a culture of customer service. Lisa is known for facilitating immediately applicable results as well as lasting impact to strengthen community health centers for the long-term.

24th Annual Southern California Health Care Symposium
2025-04-04 08:00 - 17:00 | Westin Anaheim Resort, West Katella Avenue 1030, Anaheim, CA, 92802
Save the Date!
The 24th Annual Southern California Health Care Symposium will be held April 4, 2025
The Community Clinic Association of Los Angeles County (CCALAC) and Coalition of Orange County Community Health Centers (the Coalition) look forward to welcoming you on Friday, April 4, 2025, at The Westin Anaheim Resort.
Please visit the Symposium page for more information.
About Us
CCALAC is a 501 (c)(3) organization representing 65 member community health centers. Health centers in Los Angeles County operate over 450 full time sites, serving as the medical home for 1.97 million patients per year, 72% of whom have low incomes, and are either publicly insured or uninsured.
Community health centers are non-profit, state-licensed organizations that provide high-quality primary care, including medical, dental, and mental health services, to under-resourced communities disproportionately impacted by poverty and systemic racism. Additional services that can be found within some health centers include pharmacy, x-ray, radiology, optometry, obstetrics, specialty referrals, and other medical services.
For questions, please email symposium@ccalac.org.
