Community Clinic Association of Los Angeles County

Combined eCW/NextGen User Collaborative Meeting – Webinar Only
2025-05-28 10:00 - 12:00 (America/Los_Angeles)
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Dental Toolkit Lunch and Learn: Guide to Medical-Dental Warm Handoffs & Workflow Integration
2025-05-29 12:15 - 13:00 | Zoom
Lunch and Learn designed for chief medical officers, primary care providers and medical staff or managers in clinics without in-house dental services or those with dental sites across different locations. Gain access to a one-stop comprehensive toolkit with referral templates, screening guidelines, risk assessment tools, and workflow strategies to seamlessly integrate dental warm handoffs into your medical practice. Learn how to streamline referrals, address key medical-to-dental questions, and implement efficient workflows tailored to your clinic’s needs. Walk away with ready-to-use resources and a clear strategy to enhance coordinated patient care. This training is supported by and developed in collaboration with Los Angeles County Department Public Health Oral Health Program.
Learning Objectives:

Understand the role of Medical Directors and Providers in implementing dental warm handoffs within a medical-only setting.
Identify key strategies and assess clinic readiness for integrating dental referrals into primary care workflows.
Develop a step-by-step implementation plan for a tailored dental warm handoff workflow and referral system.
Access a one-stop resource toolkit with referral templates, training materials, risk assessment guidance, and strategies for engaging patients in oral health care.

Presented by Arlet Arratoonian, DDS, M.S., CCOH, FCP, Dental Director, Consultant with FQHCs and Volunteer Dentist with LAC DPH Oral Health Program
Complimentary for CCALAC Members and Affiliates
Register Now!
Instructor Biography:
Dr. Arratoonian, DDS, M.S.(c), is an experienced dental professional with over two decades of expertise in clinical dentistry, healthcare management, and quality assurance. A graduate of the USC School of Dentistry (2000), she serves as Dental Director at a Los Angeles-based FQHC and is a Clinical Assistant Professor at the USCnSchool of Dentistry. Throughout her career, Dr. Arratoonian has honed her expertise in electronic health records (EHRs), clinical workflows, medical-dental integration, and performance dashboards, ensuring seamless interoperability across FQHCs, private practices, and health systems. As a certified Quality Assurance consultant and a Master of Science candidate in Healthcare Delivery, she focuses on workflow development, AI-driven process improvements, and patient-centered care models. In collaboration with LAC DPH’s Oral Health Program, Dr. Arratoonian is dedicated to increasing access to oral healthcare and empowering medical teams with practical strategies and resources for integrating Dental Warm Handoffs into their workflows.

Cybersecurity for Emergency Management Professionals
2025-06-03 10:00 - 12:00 | Zoom
This 2-hour interactive workshop is tailored for emergency management teams within health centers and community health organizations. With the healthcare sector increasingly targeted by cyberattacks—especially ransomware—it’s critical for emergency managers to understand both the evolving threat landscape and their role in a coordinated response. Participants will receive a concise update on current cybersecurity trends and healthcare-specific threats, explore key takeaways from recent ransomware incidents affecting health systems, and examine how emergency management practices align with cybersecurity incident response frameworks.
Through two hands-on virtual tabletop exercises, participants will engage in scenario-based discussions designed to simulate a ransomware event in a healthcare setting. These exercises will challenge teams to work collaboratively, adapt to evolving attacks, and reflect on organizational preparedness, communication protocols, and continuity of care.
As a result of participating in this course, attendees will be able to:

Identify lessons learned from recent cyberattacks on healthcare organizations and evaluate how these lessons apply to their own health center’s preparedness.
Compare emergency management and cybersecurity incident response processes and identify areas of operational overlap and collaboration.
Participate in virtual tabletop exercises simulating cybersecurity attacks, demonstrating effective decision-making, communication, and coordination under pressure.

Presented by Adam Kehler, CISSP, Director of Heath Cybersecurity Services, Online Business Systems
Complimentary for members of CCALAC’s Emergency Management Program
$25 for CCALAC Members & Affiliates and Non-Members
Register Now!
Instructor Biography
Adam Kehler, CISSP, Director of Heath Cybersecurity Services, Online Business Systems
As Director of Risk, Security, and Privacy Healthcare Service, Adam is engaged in the oversight and delivery of projects related to HIPAA, Security Risk Assessment, virtual CISO, and any other service that requires unique and specific knowledge of the healthcare landscape, threats, and compliance requirements.

This training is supported by California Primary Care Association and Health Resource Services Administration.

Value-Based Care for Community Health Centers
2025-06-03 10:30 - 12:00, 2025-06-10 10:30 - 12:00 | Zoom
June 3: Session #1 – Primary Care Capitation: The Clinical Imperative
California FQHCs have adopted a care team model approach as Patient Centered Medical Homes. However, fee-for-service reimbursement policy limits use of non-billable members of the care team and non-billable venues, even when clinically appropriate and preferable from a patient perspective. This webinar will describe clinical models of primary and behavioral care that become financially sustainable under the FQHC APM 2.0 and how that flexibility will become increasingly important to FQHCs in the future. We will also offer a brief update on how recent actions at the federal level may influence clinical models and the APM.
By the end of the session, participants should be able to:

List at least three ways in which a capitated FQHC APM can serve as a tool for increasing market share, attracting and retaining workforce, and succeeding in value-based care.
Describe how adult populations can be managed differently under a combination of a capitated FQHC APM and total cost of care APM including the medically uninsured.
Describe how pediatric populations can be managed differently under a combination of a capitated FQHC APM and total cost of care APM including the medically uninsured.

June 10: Session #2 – FQHC APM 2.0: Tweaking the Model
Despite years of design sessions and negotiations among constituents, adoption of FQHC APM 2.0 has been disappointing to say the least. Other states have pursued capitated alternative payment models for FQHCs, also with protracted development phases. California’s capitated FQHC APM is unique as is the prevalence of professional capitation by FQHC-led IPAs, but experience in other states offers suggestions for addressing the challenges unique to APM 2.0. These potential modifications will be discussed.
By the end of the session, participants should be able to:

Describe at least two approaches to alternative payment model implementation and how they differ from the CA APM (especially regarding shared savings, shared risk, and global risk for total cost of care; and delegation of care management responsibilities).
Identify at least three promising or best practices for addressing the poor correlation between managed care PCP assignment and where patients receive their primary care.
List at least two critical success factors for value-based care in the FQHC/community clinic environment.

Presented by Art Jones. MD, Principal and Helen DuPlessis, MD, MPH
Complimentary for CCALAC Members and Affiliates
Register Now!
Instructor Biographies
Art Jones, M.D. has 27 years of experience as a primary care physician and CEO at Lawndale Christian Health Center. The health center has taken a population health approach from its beginning, addressing the social drivers of health as well as the medical needs of the community it serves. The health center was an early adopter of advanced alternative payment models dating back to 1987. Dr. Jones was an architect for the first capitated Federally Qualified Health Center (FQHC) alternative payment methodology in the country in 2001.
Dr. Jones was one of the founders and continues to serve as the Chief Clinical Officer for Medical Home Network (MHN) and MHN ACO, comprised of fourteen FQHCs and three health systems serving 190,000 Chicago area Medicaid recipients. MHN is completely delegated for care management and successfully operates under a global risk arrangement on total cost of care. MHN supports 80 FQHCs in Medicare ACO projects.
Dr. Jones is also a principal at Health Management Associates where he focuses on helping FQHCs and their clinically integrated networks succeed in advanced alternative payment models. He serves as the FQHC subject matter expert to CMMI for the Making Care Primary payment demonstration.
Dr. Jones is a graduate of the University of Illinois Medical School and completed internal medicine residency, chief residency, and a cardiology fellowship at the University of Chicago.
Dr. DuPlessis is an accomplished pediatrician and physician executive with leadership experience in maternal and child health policy and programs, health management, program and policy development, practice transformation, public health, community systems development, performance improvement, government-sponsored programs and managed care.
She is currently a physician principal at Health Management Associates (HMA), where she is working with state and local agencies, health provider groups, professional associations and community-based organizations on understanding, readiness assessment and implementation related to CalAIM. She heads the HMA Team on the evaluation of the Child and Youth Behavioral Health Initiative. She continues to direct or serve as subject matter expert on numerous substance use disorder initiatives at the state and local level for multiple populations including adults, pregnant and parenting persons and adolescents. She continues to work with a variety of community clinic networks, local sites and tribal clinics on performance improvement and with several maternity care initiatives on sustaining alternative pregnancy care models.
Dr. DuPlessis served as the chief medical officer with St. John’s Well Child and Family Center and at L.A. Care Health Plan earlier in her career. She was a senior advisor to the UCLA Center for Healthier Children, Families and Communities where she provided leadership, research, program development support, counsel and representation to local, state and national MCH efforts; and to community level systems transformation aimed at improving early childhood school readiness. She served as Director of Student Medical Services for the LA Unified School District and as a regional Medical Director responsible for CHDP and CCS administration in the Los Angeles County Health Department.
This training is generously sponsored by LA Care

Member Meeting
2025-06-04 11:00 - 13:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States

Empanelment Training Series: Impact of Empanelment on Revenue and Value-Based Care
2025-06-05 12:00 - 13:30 | Zoom
Dr. Greg Vachon MD, MPH, Deena Pourshaban, MPH, and Leslie Brooks of Health Management Associates will facilitate a 60-minute webinar describing the intersection of empanelment, revenue and value-based care readiness. A business planning tool to assess expected revenue impact with a focus on empanelment in today’s visit-based revenue environment will be reviewed, including the costs of having a specified manager of empanelment. The foundational role of empanelment in being ready for value-based payments will be discussed, with concepts geared towards financial as well as clinical participants. Office hours will consist of addressing clinic specific questions related to empanelment, and any other specific requests from health center members.
At the end of this session, participants should be able to:

Understand the intersection between empanelment, revenue and value-based care readiness
Have access to a business planning tool to assess expected revenue impact based on empanelment processes
Understand the financial implications of empanelment processes within your health center environment

Presented by Dr. Greg Vachon MD, MPH, Deena Pourshaban, MPH, and Leslie Brooks of Health Management Associates
Complimentary for CCALAC Members and Affiliates
Register Now!
The following courses in the series are listed below:

Empanelment Training Series: Fundamentals of Empanelment, April 24 — More Information – Register Now
Empanelment Training Series: Successful Strategies to Sustain Empanelment Processes in Community Health Centers, May 8— More Information – Register Now
Empanelment Training Series: Empanelment Weighing Methodologies and how to Monitor Panel Fullness, May 22— More Information – Register Now

Instructor Biographies:
Dr. Greg Vachon has over 30 years of experience in clinical work and leadership in safety-net health care and has been a Principal at HMA for over 15 years, with a focus on ambulatory care, data analysis, and information technology to power success in population health and value-based care. Data analysis areas of focus include right-sizing and projecting workforce, assessing impact of population interventions, creating dynamic business plans in health care, and supporting implementation and analysis of various components of optimized primary care. A component of special interest over the past two decades has been empanelment. Greg has assisted nearly fifty FQHCs and other safety-net systems across the country implement effective empanelment procedures reflective of their environments since 2010.
Deena Pourshaban has over 12 years of healthcare and public health experience with extensive work in practice transformation, social determinants of health, quality improvement, Patient-Centered Medical Home implementation, health center operations, and collaborative work with clients and care teams to tackle difficult clinical quality measures. Deena has led many large-scale practice transformation initiatives, supported over 10 community health centers achieve PCMH recognition which includes implementing empanelment as one of the core requirements and recently co-lead the empanelment workstream supporting 32 community health centers implement participating under Kaiser Permanente Population Health Management Initiative implement empanelment processes and workflows.
Leslie Brooks has over 8 years of experience collaborating with health plans and healthcare teams to implement whole-person, person-centered approaches to healthcare integration. Her domains of expertise include population health management, data analytics, training and evaluation work. Ms. Brooks’ supported over 10 community health centers implement empanelment processes and workflows under Kaiser Permanente Population Health Management Initiative. Her empanelment work focused on developing, workflows, dashboards, policies and procedures and staff training.
This training is generously sponsored by Kaiser Permanente.

Facilitation and Presentation Skills®
2025-06-20 09:00 - 11:00 | Zoom
Designed by Expert Effect for CCALAC, the Facilitation and Presentation Skills Workshop helps professionals increase their confidence. The curriculum supports developing and delivering engaging presentations for use within organizations, conferences, and during meetings.  Breakout activities reinforce concepts and increase collaborative learning opportunities.
By the end of the training attendees will be able to:

Identify 10 presentation tips;
Recognize the qualities of an amazing facilitator;
Utilize resources to build engaging PowerPoint presentations and handouts;
Implement 3 key facilitation techniques.

Presented by Traci Bivens-Davis, MA, Assistant Director of Training and Equity/CCALAC
CCALAC Members and Affiliates: $60 | Non-Members: $75
Register Now!
Instructor Biography:
Traci Bivens-Davis is an experienced nonprofit professional with an over twenty-five-year history of health advocacy. As an Intervention Coach and Trainer, she has taught strategies of Harm Reduction, Reproductive Health, and Psychological Well-Being. Traci is a former, Los Angeles County Commissioner who advocates for systemic change that improves the health outcomes of Los Angeles County residents living with complex conditions. As the Assistant Director of Training and Equity at CCALAC, Traci is responsible for daily operations of the Training Center was well as the lad for the organization’s Organizational Transformation Initiative.
This training is generously sponsored Cedar Sinai

Finance Committee
2025-06-24 15:30 - 16:30 | Zoom

2025 Healthcare AI Bootcamp
2025-06-25 12:00 - 2025-08-12 13:00, 2025-08-12 11:00 - 14:45 | Hybrid
2025 Healthcare AI Bootcamp
Raising Awareness, Driving Change, and Combating Chronic Conditions
Virtual and In-Person Sessions
Join us for the 2025 Healthcare AI Boot Camp, a national initiative led by a group of federally funded Telehealth Resource Centers from across the country, a Telehealth Center of Excellence along with additional regional partners. This foundational training is designed to equip participants with a clear understanding of core AI concepts and their practical applications in healthcare, setting the stage for engagement with real-world challenges.
Starts June 25 through August 12, 2025
Timeline
Short Videos: Spark AI Understanding
Date: Available Starting June 6, 2025
Time: 12 On-Demand Short Videos
Location: Virtual – www.healthaibootcamp.org
Session 1: Foundations: What is AI
Date: June 25, 2025
Time: 9 am HST / 12 pm PST / 1 pm MST / 2 pm CST / 3 pm EST (60 min)
Location: Virtual: https://ochinhq.zoom.us/webinar/register/WN_qsBNyjWBSBOeGNIqTDT_gg
Session 2: AI Applications in Healthcare
Date: July 23, 2025
Time: 9 am HST / 12 pm PST / 1 pm MST / 2 pm CST / 3 pm EST (60 min)
Location: Virtual: https://ochinhq.zoom.us/webinar/register/WN_JPZ91y3mT2CxkL166HxRyg
Sessions 3-6:
Date: August 12th, 2025
Time:
Location of In-Person Options:
• In-person in Los Angeles, CA: The California Endowment, 1000 North Alameda St., Los Angeles, CA 90012 (Registration below)
• In-person in Honolulu, HI (location details to come) (Registration below)
Registration for In-Person and Virtual:
• 11-11:45am PST – Leveling Up: AI Awareness and Anticipation (8am HT, 12pm MT, 1pm CT, 2pm ET)
• 11:45-12:30pm PST – Risk and Responsibility in Healthcare AI (8:45am HT, 12:45 MT, 1:45 CT, 2:45 ET)
• 12:30 pm – 1pm PST – Light Lunch/Break
• 1pm –1:45 PST – What You Don’t Know Can Hurt You: AI and Evolving Regulations (10am HT, 2pm MT, 3pm CT, 4pm ET)
• 1:45-2:30pm PST – Next Steps: Being a Healthcare AI Ambassador for Responsible Use (10:45am HT, 2:45pm MT, 3:45pm CT, 4:45pm ET)
• 2:30-2:45pm PST – Wrap up and Networking
For information and to register please click below.
Register Now!

Human Resources Roundtable
2025-06-26 10:00 - 12:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States
Visit the Human Resources Roundtable page for more information.

Board Meeting
2025-06-30 10:00 - 12:00 | Zoom

vCISO Office Hours – Session #6
2025-07-10 13:00 - 14:00
The window to RSVP has closed. This form will reopen prior to the next occurrence of this meeting.

HIT Roundtable
2025-07-17 13:00 - 15:00
HIT Roundtable 8-21-2025

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Achievable HealthAAA Comprehensive Health CareAll For Health, Health For AllAll-InclusiveAlta MedAngeles Community HealthAPLA HealthArroyo Vista FamilyAsian Pacific Health Care VentureBAART Community HealthcareBartz – AltadonnaBehavioral Health Services Inc.Benevolence Health CentersBuddhist Tzu Chi Medical FoundationCenter for Family Health and EducationCentral City CommunityCentral Neighborhood Health FoundationChinatown Service CenterClinica Msr. Oscar A. RomeroCommunity Medical Wellness CentersComplete Care Community Health CenterComprehensive Community Health CentersEast Valley Community Health CenterEisner HealthEl Proyecto del BarrioFamily Health Care Center of Greater LAGarfield Health CenterGracelight Community HealthHarbor Community Health CenterHerald Christian Health CenterIMCESJWCH InstituteKedren HealthKHEIR CenterLA Christian Health CenterLA LGBT CenterMission City Community NetworkNortheast Community ClinicNortheast Valley Health CorporationParktree Community Health CenterPlanned Parenthood Los AngelesPlanned Parenthood Pasadena and San GabrielSaban Community ClinicSan Fernando Community Health CenterSouth Central FamilySouthern California Medical CenterSt Anthony Medical CentersSt. John’s Community HealthT.H.E. Health and Wellness CenterTarzana Treatment CenterTCC Family HealthThe R.O.A.D.S FoundationTri State Community Health CenterUMMA Community ClinicUniCare Community Health CenterUniversal Community Health CenterValley Community Health CenterVenice Family ClinicVia Care Community Health CenterWatts Healthcare CorporationWestside Family Health CenterWhite Memorial Community HealthWilmington Community ClinicYehowa Medical Services

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ICS 700: Introduction to the National Incident Management System (NIMS)
2025-07-29 09:00 - 12:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States
This course provides an overview of the National Incident Management System (NIMS). The National Incident Management System defines the comprehensive approach guiding the whole community – all levels of government, nongovernmental organizations (NGO), and the private sector – to work together seamlessly to prevent, protect against, mitigate, respond to, and recover from the effects of incidents. The course provides learners with a basic understanding of NIMS concepts, principles, and components.
At the end of this course, students will be able to:

Describe and identify the key concepts, principles, scope, and applicability underlying NIMS.
Describe the NIMS Management Characteristics.
Identify and describe Incident Command System (ICS) organizational structures.
Explain Emergency Operations Center (EOC) functions, common models for staff organization, and activation levels.
Identify and describe the characteristics of communications and information systems, effective communication, incident information, and communication standards and formats.

Presented by Mary Massey, BSN, MA, PHN, VP, Emergency Management, California Hospital Association
Space is limited. Registration is restricted to 2 people per organization.
Complimentary for Emergency Management Workgroup Members Only
Members and Non-Members $50
Register Now!
Instructor bio:
Mary Massey has over 25 years in hospital emergency services and county health disaster management. She participates in multi-agency, state and federal coalitions and deploys with the CA-1 DMAT and CalMAT Teams to multiple wildfires and hurricanes; previous emergencies include Ike, Katrina and the Camp Fire. She is a member of the HICS National Workgroup, and participated in projects with the CDC, United Nations, and numerous Homeland Security Exercises across the country. She has her BSN and Public Health Nurse Certificate, and graduated from the Naval Postgraduate School with a Master’s in Homeland Security and Defense. She is currently the California Hospital Association, VP Emergency Management.

Introduction to Incident Command System 100
2025-08-05 14:00 - 15:30 | Zoom
Introduction to the Incident Command System (ICS) introduces the ICS and provides the foundation for higher level ICS training. This course describes the history, features and principles, and organizational structure of the ICS.
By participating in this workshop, attendees will be able to:

Explain the principles and basic structure of the ICS.
Describe the ICS functional areas and the roles of the Incident Commander and Command Staff.
Understand the General Staff roles within ICS.

Presented by Syed Hussaini, Senior Manager of Emergency Preparedness and Response and Jacqueline Torres, Emergency Management Intern, CCALAC
Complimentary for CCALAC Members and Affiliates
Register Now!

Allied Health Leadership Certificate Program – Building Trust and Navigating Healthy Conflict
2025-08-12 09:00 - 12:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States
CCALAC is proud to announce a Certificate Program for Allied Health professionals. The 3-session program intends to equip community health center staff with the skills necessary to seek professional advancement. Or, affirm existing skills that support daily operations within your organization. Registrants can attend one session or receive a certificate of completion for all three.
Who should attend: Front Line staff including, Medical Assistants, LVNs, Community Health Outreach Workers, Outreach staff, Navigators, Case Managers, Dental Assistants and other professionals who directly serve patients of community health centers.
Session 1: Building Trust and Navigating Healthy Conflict
August 12, 2025 | 9:00 am – 12:00 pm | CCALAC Conference Space – space is limited
So often we are called to lead without sufficient training and preparation. Often, we are called to lead our organizations through unprecedented challenges. At times we are called to lead when we are feeling depleted and overwrought. This workshop aims to uplift leaders through tangible leadership skill development, through the creation of a community of support and encouragement, and through an exploration of both emotional intelligence and approaches to leadership woven with, wellness and the celebration of collective impact.
At the conclusion of this workshop, participants will be able to

Articulate the foundational importance of building trust and psychological safety on a team
Describe at least 3 behaviors that facilitate healthy conflict towards problem solving and innovation
Apply the basic principles of emotional intelligence to themselves and their teams
Enhance their attention to self and team vitality and vibrancy

Presented by Jeffrey Ring, PhD
CCALAC Members and Affiliates $50 per course or $100 Certification Program
Non-Members $75 per course or $150 Certification Program
Register Now!
Courses in the program include:

Providing Customer Service to Patients Experiencing Distress, August 20 — More Information — Register Now
Leading from Within, September 10 — More Information — Register Now

Instructor Bio:
Jeffrey Ring, PhD, is a health psychologist, leadership coach and educator and advocate for health justice and equity. For 20 years he served as the Director of Behavioral Sciences and Cultural Medicine at the Family Medicine Residency Program at White Memorial in East Los Angeles. He is the first author of the book, Curriculum for Culturally Responsive Health Care: The Step-by-Step Guide for Cultural Competency Training.  In 2023, he received The Susan B. McDaniel Distinguished Career Award from the Society of Teachers of Family Medicine
The Allied Health Leadership Certificate Program is generously supported by Cedars –Sinai and UniHealth Foundation.

Organizational Transformation Forum
2025-08-13 10:00 - 12:00 | Zoom

eCW Day FQHC Session
2025-08-13 14:30 - 15:30 | Webinar

Finance Committee Meeting
2025-08-19 15:00 - 16:00 | Webinar

Allied Health Leadership Certificate Program – Providing Customer Service to Patients Experiencing Distress
2025-08-20 10:00 - 12:00 | Zoom
CCALAC is proud to announce a Certificate Program for Allied Health professionals. The 3-session program intends to equip community health center staff with the skills necessary to seek professional advancement. Or, affirm existing skills that support daily operations within your organization. Registrants can attend one session or receive a certificate of completion for all three.
Who should attend: Front Line staff including, Medical Assistants, LVNs, Community Health Outreach Workers, Outreach staff, Navigators, Case Managers, Dental Assistants and other professionals who directly serve patients of community health centers.
Session 2: Providing Customer Service to Patients Experiencing Distress
August 20, 2025 | 10:00 am – 12:00 pm | virtual
Join us for a comprehensive training that will equip clinic staff to provide exceptional customer service during challenging encounters. The training will focus on the components of excellent customer service including how to connect with people experiencing distress. Further, it promotes communication and peer support to help clinic teams plan for agency-wide improvement.
Participants attending this session will:

Understand why we need excellent customer service;
Realize the power of emotional intelligence during the patient-staff interaction;
Learn strategies for working with people experiencing distress;
Discuss options for clinic system improvements.

Presented by Andrés Sánchez, MS and Traci Bivens-Davis, MA
CCALAC Members and Affiliates $50 per course or, $100 Certification Program
Non-Members $75 per course or, $150 Certification Program
Register Now!
If you are planning on attending all three sessions for a certificate in the Allied Health Leadership Program, please email the Training Center at training@ccalac.org to receive a code to enter for the last training so that the last session will be no cost.
Courses in the program include:

Building Trust and Navigating Healthy Conflict, August 12 — More Information — Register Now
Leading from Within, September 10 — More Information — Register Now

Instructor Bio:
Andrés Sánchez, MS, is a health fairness leader and workforce strategist committed to strengthening and diversifying the healthcare workforce. As Workforce Program Manager, Andres leads initiatives advancing community-based fairness while overseeing the AHEC Scholars and CREW programs. Also, Andres is a recent graduate of the Managing to Leading cohort of UC San Francisco and Cedars-Sinai.
Traci Bivens-Davis, MA, brings over 20 years of advocacy, programming, planning, and research targeting persons thriving with or at-risk for chronic health conditions. Traci is a former Center for Disease Control Intervention Trainer and Engagement Coordinator for REACH LA where she collaborated with Los Angeles County Department of Public Health Centers to navigate youth into primary and specialty care. As the Assistant Director of Training and Equity at CCALAC, Traci is responsible for daily operations of the Training Center was well as the leader for the CCALAC’s Organizational Transformation Initiative.
The Allied Health Leadership Certificate Program is generously supported by Cedars –Sinai and UniHealth Foundation.

Acute Stress Syndrome Stabilization (ASSYST) Procedure ©
2025-08-21 09:00 - 16:00 | Webinar
The ASSYST Complete is a comprehensive on demand training designed to equip clinicians with rapid EMDR-based interventions for acute stress, dissociation, and complex trauma. These simple and effective protocols can be used immediately and are especially helpful in fast-paced or high-stakes clinical environments.
The objective of the ASSYST procedures is to help regulate a client’s nervous system by decreasing sympathetic branch hyperactivation. This is accomplished by reducing the distressing components (sensory, emotional, or physiological) of intrusive symptoms using bilateral stimulation.
On a scale from 0 to 10 (with 10 being high disturbance and 0 being no disturbance), the ASSYST procedures have been shown to reduce the intensity of distress from high (6–10) to low (0–3). This reduction helps make the client’s distressing symptoms more manageable, supporting day-to-day functioning and allowing for smoother engagement in follow-up treatment.
The distress addressed through ASSYST may stem from traumatic events, aspects of mental illness, memories of adverse life experiences, or environmental stressors. As a result of receiving the ASSYST procedures, research shows a significant reduction in symptoms of anxiety, depression, and Post-Traumatic Stress Disorder (PTSD).
By participating in this on-demand training, attendees will be able to:

Explain the Adaptive Information Processing (AIP) theoretical model.
Describe what pathogenic memories are.
Identify how to obtain nervous system regulation with intrusive memories and the impact that has on the clinical experience.
Explain how to utilize the ASSYST procedure with the general population in one’s private practice.
Identify what clinicians should do during critical care, rapid response, or early intervention and why.
Explain how clinicians can keep a non-anxious presence to help stabilize the client’s nervous system.

Presented by Kelly Smyth-Dent, LCSW, Founder and President of Scaling Up, LLC, EMDR Advanced Trainer & EMDRIA Approved Consultant & Trainer
Please email the CCALAC Training Center if you are interested in accessing the on-demand training at training@ccalac.org.
Instructor Biography
A Licensed Clinical Social Worker, EMDR Trainer and published researcher, Kelly stands at the forefront of EMDR therapy and training on a global scale. Her work has taken her across continents—from France to Ethiopia and from Bangladesh to India, as well as throughout the United States—conducting EMDR Basic and Advanced Trainings.
As a valued member of world-renowned EMDR-specialist Dr. Ignacio Jarero’s esteemed research team in Mexico, Kelly contributes to the cutting-edge development of EMDR therapy. Kelly serves as a lead trainer of specialists, ensuring that the facilitation of EMDR therapy adheres to the highest standards of excellence and consistency.
Kelly’s authentic and innovative approach to running Scaling Up allows for a large community of high-quality trainers and therapists who share similar values and mission to work together to make therapy more accessible and affordable globally.

HIT Roundtable
2025-08-21 13:00 - 15:00
HIT Roundtable 8-21-2025

Attendee Name*

First

Last

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Organization*
Achievable HealthAAA Comprehensive Health CareAll For Health, Health For AllAll-InclusiveAlta MedAngeles Community HealthAPLA HealthArroyo Vista FamilyAsian Pacific Health Care VentureBAART Community HealthcareBartz – AltadonnaBehavioral Health Services Inc.Benevolence Health CentersBuddhist Tzu Chi Medical FoundationCenter for Family Health and EducationCentral City CommunityCentral Neighborhood Health FoundationChinatown Service CenterClinica Msr. Oscar A. RomeroCommunity Medical Wellness CentersComplete Care Community Health CenterComprehensive Community Health CentersEast Valley Community Health CenterEisner HealthEl Proyecto del BarrioFamily Health Care Center of Greater LAGarfield Health CenterGracelight Community HealthHarbor Community Health CenterHerald Christian Health CenterIMCESJWCH InstituteKedren HealthKHEIR CenterLA Christian Health CenterLA LGBT CenterMission City Community NetworkNortheast Community ClinicNortheast Valley Health CorporationParktree Community Health CenterPlanned Parenthood Los AngelesPlanned Parenthood Pasadena and San GabrielSaban Community ClinicSan Fernando Community Health CenterSouth Central FamilySouthern California Medical CenterSt Anthony Medical CentersSt. John’s Community HealthT.H.E. Health and Wellness CenterTarzana Treatment CenterTCC Family HealthThe R.O.A.D.S FoundationTri State Community Health CenterUMMA Community ClinicUniCare Community Health CenterUniversal Community Health CenterValley Community Health CenterVenice Family ClinicVia Care Community Health CenterWatts Healthcare CorporationWestside Family Health CenterWhite Memorial Community HealthWilmington Community ClinicYehowa Medical Services

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Board Meeting
2025-08-25 10:00 - 12:00 | Webinar

CCALAC All Chairs Convening
2025-08-28 09:00 - 13:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States

Understanding the i2i-Azara Merger and Its Impact to Your Health Center
2025-09-04 13:00 - 14:00 | Zoom
Join us for an important webinar hosted by CCALAC featuring i2i Population Health and Azara Healthcare, now a unified organization. This session will provide an overview of the recent merger and its benefits for your health center moving forward. Attendees will learn about the enhanced capabilities of Azara DRVS and the opportunity to upgrade to a more robust population health platform to enhance care delivery and operational efficiency. We will also discuss next steps should your organization be interested in moving forward with the transition.
During this informative session, attendees will:

Learn the implications of i2i-Azara merger.
Understand the benefits of the Azara DRVS platform.
Discuss next steps.

Presented by Chis Neal, VP, National Accounts, Safety Net at Azara Healthcare and Sam Bar, Director of Solutions Engineering at Azara Healthcare.
Register Now!
Presenter Biographies:
Chis Neal, VP, National Accounts, Safety Net at Azara Healthcare
Christopher Neal, Vice President of National Accounts for Azara Healthcare, has been involved in large-scale data reporting and analytics programs with both Payer and Provider institutions throughout his career. At a Boston based healthcare consultancy, he joined the community health space by focusing on multi-year strategic roadmaps that address the challenges of Healthcare Reform. He has been heavily involved in program establishment such as Clinically Integrated Network, and Health Center Controlled Network initiatives across much of the US. Chris helped to form Azara Healthcare in 2012 to promote the importance of data reporting and analytics when showcasing community health’s role as the providers of choice and positioning Azara’s clients as respected and dynamic leaders in today’s healthcare ecosystem. Christopher graduated from Union College with a dual degree in English and Economics and a minor in Piano.
Sam Bar, Director of Solutions Engineering at Azara Healthcare.
Samuel Bar, Director of Solutions Engineering, joined Azara in 2014 bringing with him valuable experience from his service in the Peace Corps and a strong background from his prior career in manufacturing process improvement. He was attracted to Azara’s data-centric approach and its mission-driven work for its healthcare safety-net clients. In his previous roles as Implementation Specialist, Implementation Business Team Lead, and Support Manager, Sam utilized his extensive knowledge of Azara’s products and processes to implement tools and advocate for product enhancements that address the needs of both current and future users. As the Director of Solutions Engineering, Sam is responsible for understanding the challenges faced by customers, recognizing their significance to patients, providers, and health plans, and identifying how Azara can effectively address these issues. He holds a Bachelor of Science in Industrial Engineering from Northeastern University.

Allied Health Leadership Certificate Program – Leading from Within
2025-09-10 10:00 - 12:00 | Zoom
CCALAC is proud to announce a Certificate Program for Allied Health professionals. The 3-session program intends to equip community health center staff with the skills necessary to seek professional advancement. Or, affirm existing skills that support daily operations within your organization. Registrants can attend one session or receive a certificate of completion for all three.
Who should attend: Front Line staff including, Medical Assistants, LVNs, Community Health Outreach Workers, Outreach staff, Navigators, Case Managers, Dental Assistants and other professionals who directly serve patients of community health centers.
Session 3: Leading from Within
September 10, 2025 | 10:00 am – 12:00 pm | virtual
Leadership skills are not just for managers! Frontline employees are crucial to the success of your organization, and “growing your own” means ensuring key frontline employees gain crucial skills needed to help take their departments and organization to the next level.
This training for allied health professionals is focused specifically for non-management employees. Participants learn to:

Build trust and strengthen working relationships
Adapt communication styles to the needs of others and foster results
Circumvent and de-escalate conflict and facilitate positive resolution
Work proactively to understand and meet the expectations of managers and collaborate for success

The session is ideal for frontline employees looking to build their skills and lead from within!
Presented by Lisa Mouscher
CCALAC Members and Affiliates $50 per course or, $100 Certification Program
Non-Members $75 per course or, $150 Certification Program
Register Now!
If you are planning on attending all three sessions for a certificate in the Allied Health Leadership Program, please email the Training Center at training@ccalac.org to receive a code to enter for the last training so that the last session will be no cost.
Courses in the program include:

Building Trust and Navigating Healthy Conflict, August 12 — More Information — Register Now
Providing Customer Service to Patients Experiencing Distress, August 20 — More Information — Register Now

Instructor Bio:
Lisa Mouscher is CEO and Lead Trainer at Sogence Training and Consulting. As a popular and dynamic facilitator, trainer and consultant, Lisa works primarily with leaders, managers, and supervisors from Federally Qualified Health Centers and other community health centers across the country. She brings her extensive background in management, training and human resources to her work with community health organizations and specializes in two areas: providing intensive management skills training to CHC managers and supervisors at all levels; and assisting health centers to create and sustain a culture of customer service. Lisa is known for facilitating immediately applicable results as well as lasting impact to strengthen community health centers for the long-term.
The Allied Health Leadership Certificate Program is generously supported by Cedars –Sinai and UniHealth Foundation.

Breaking the Cycle, Supporting the Team: Addressing Anxiety in Mission-Driven Work
2025-09-12 09:00 - 11:00 | Zoom
For many in mission-focused organizations, anxiety isn’t just an occasional visitor—it’s practically on payroll. Between national politics, wanting to protect the communities we serve, funding threats, digital distractions, and the never-ending list of “urgent” tasks (seriously, how can everything be urgent?), it’s no wonder we’re all running on stress fumes.
This interactive two-session course from CCALAC and Hunter Gatewood is here to help.
We’ll take a step back, look at the three levels where anxiety and stress operate, and explore real strategies to make work feel a little less like an endless emergency. Together, we will tackle:

How can I manage my own stress, to direct my focus and creativity where I want it to go?
How do I support my team without just saying, “Hang in there!” and sending another emoji?
How can I stay engaged in the threatening political landscape without getting stuck feeling angry and overwhelmed?
Let’s challenge the anxiety cycle, reclaim some peace of mind, and maybe even have fun doing it.

As a result of attending this training, attendees will be able to:

Choose one or more habits to manage personal stress effectively, enabling them to direct their focus and creativity where desired.
Learn practical approaches for supporting team members and cultivating healthier team dynamics in the face of (understandable, normal) high levels of anxiety that people bring to team interactions.
Apply methods to challenge the pervasive anxiety cycle common in mission-driven work, aiming to reclaim a sense of peace and calm.
Decide how they want to engage with the news media with intention, as part of the work of serving diverse low-income and immigrant communities, and as compassionate people in the world.

Presented by Hunter Gatewood, MSW, LCSW, Owner and Principal, Signal Key Consulting
Space is limited!
CCALAC Members & Affiliates $50, Non-members $75
Register Now!
Instructor Biography
Hunter Gatewood, MSW, LCSW, and his company Signal Key Consulting partner with organizations that want healthy teams and an adaptive learning culture. He specializes in supporting people who manage from the middle of organizations. His background before his work on leadership and culture are in social work for people with multiple complex needs, and systems redesign through quality improvement instruction and coaching. Learn more about Hunter’s ideas and leadership courses at www.huntergatewood.com.
This training is generously supported by Cedars Sinai and Kaiser Permanente.
