Human Resources Roundtable
2025-01-16 10:00 - 11:30 (America/Los_Angeles) | Zoom
Visit the Human Resources Roundtable page for more information.

All the Ways the Internet is Surveilling You
2025-01-22 13:00 - 14:30 | Zoom
Your personal information is continuously harvested and analyzed by countless data brokers eager to sell to the highest bidder. From your name to your online activities, to your employment details and even your real-time location — all are on the market for anyone interested.
Join us for this webinar with Roger A. Grimes, Data-Driven Security Evangelist at KnowBe4, as he discusses the extensive surveillance enabled by the internet, the risks of your personal data falling into the hands of malicious entities, and methods to protect yourself.
As a result of attending this session, you will learn:

The various ways you are being surveilled, including through “free” GPS-enabled apps you’ve downloaded.
How your digital footprint is commodified and utilized by social engineers.
Techniques to detect signs of surveillance.
Effective strategies to protect yourself from malicious tracking and defend against the tactics of social engineering.

Presented by Roger A. Grimes, Data-Driven Security Evangelist from KnowBe4.
Register Now!
Complimentary for CCALAC Members & Affiliates
Instructor Biography:
Roger A. Grimes, CPA, CISSP, CEH, MCSE, CISA, CISM, CNE, yada, yada, Data-Driven Defense Evangelist for KnowBe4, Inc., is the author of 14 books and over 1400 articles on computer security, specializing in host security and preventing hacker and malware attacks. Roger is a frequent speaker at national computer security conferences and was the weekly security columnist at InfoWorld and CSO magazines between 2005 – 2019. He has worked at some of the world’s largest computer security companies, including, Foundstone, McAfee, and Microsoft. Roger is frequently interviewed and quoted in the media including Newsweek, CNN, NPR, and WSJ. His presentations are fast-paced and filled with useful facts and recommendations.

vCISO Office Hours – Session #4
2025-01-28 11:00 - 12:00
The window to RSVP has closed. This form will reopen prior to the next occurrence of this meeting.

De-escalation and Conflict Mastery
2025-02-04 10:00 - 12:00 | Zoom
Conflict is unavoidable. Conflicts big and small can occur, in our personal or professional lives and for multiple reasons. Whatever the reasons, one thing is true and constant: knowing how to resolve conflicts before they escalate is crucial. This course will give a six-step process participants can use to modify and resolve conflicts of any size. Participants will learn critical conflict resolution skills, including dealing with anger and using the Agreement Frame.
By attending this workshop, attendees will be able to:

Understand what conflict and conflict resolution mean
Recognize all 6 phases of the conflict resolution process
Adapt the process for all types of conflicts
Break out parts of the process and use those tools to prevent conflict
Discover effective communication tools, such as the agreement frame and open questions
Employ on-the-spot anger and stress management techniques from the 5 main styles of conflict resolution
Effectively address and de-escalate conflicts, using appropriate techniques to deal with the person’s emotions or complaints
Avoid the common escalation traps in conflicts

Presented by Kelli Vrla, CSP, Founder of Engage YOUniversity
CCALAC Members and Affiliates early bird rate $150 by January 17, $175 after January 17
Non-Member early bird rate $175 by January 17, $200 after January 17
Register Now!
Instructor Biography:
Kelli Vrla, CSP, is the founder of Engage YOUniversity, a Leadership Author and Workshop Leader. She has 30+ years of experience: 16 years as a broadcast sales executive and 14 as CEO of her own people development firm., Kelli brings a clearer understanding into handling change, effective marketing, bottom-line communications, difficult and demanding people, and motivating the tough-to-motivate. She helps people stay less stressed and laser-focused on full throttle productivity. Kelli helps you and your people effectively ignite awareness to optimize the biggest challenges.

Recognizing and Addressing the Risks of Shifting Epidemiology of Adult Pneumococcal Disease
2025-02-11 11:00 - 12:00 | Zoom
Research shows that an increasing number of adults are experiencing pneumococcal pneumonia. In adults, the same bacteria that causes the condition can also “invade” other areas of the body that are normally free from germs. When this happens, it can affect the blood, as well as the lining of the brain and spinal cord. This educational session provides an overview of a preventative vaccine available for both pediatric and adult populations.
As a result of participating in this session, attendees will be able to:

Discuss the ongoing burden and shifting epidemiology of pneumococcal disease in adults
Review the robust clinical trial program for an option to help address IPD in adults
Highlight the 2024 CDC recommendations for adult pneumococcal disease

Presented by Reena Gulati, MD, MPH, Regional Medical Director, Merck & Co., Inc
Complimentary for CCALAC Members and Affiliates
Register Now!
Instructor Biography:
Reena Gulati, MD, MPH, is a Regional Medical Director employed by Merck & Co., Inc. In addition to her roles in vaccine development with the HIV Vaccine Trials Network and the Bill & Melinda Gates Foundation, she spent nearly a decade with the Centers for Disease Control and Prevention focusing on the prevention and response to vaccine-preventable diseases. Dr. Gulati graduated from Stanford University, earned her MD from Oregon Health & Science University, completed her internal medicine training and chief residency at Stanford University Hospital, and her infectious disease fellowship and MPH from the University of Washington. Dr. Gulati is board-certified in both internal medicine and infectious diseases.

Billing Professionals Roundtable
2025-02-11 13:00 - 14:00 | Zoom
To RSVP for this meeting click here.
Visit the Billing Professionals Roundtable page for more information.

Introduction to Incident Command System 100
2025-02-11 14:00 - 15:30 | Zoom
Introduction to the Incident Command System (ICS) introduces the ICS and provides the foundation for higher level ICS training. This course describes the history, features and principles, and organizational structure of the ICS.
By participating in this workshop, attendees will be able to:

Explain the principles and basic structure of the ICS.
Describe the ICS functional areas and the roles of the Incident Commander and Command Staff.
Understand the General Staff roles within ICS.

Presented by Syed Hussaini, Senior Manager of Emergency Preparedness and Response and Jacqueline Torres, Emergency Management Intern, CCALAC
Complimentary for CCALAC Members and Affiliates
Register Now!

Finance Committee
2025-02-18 15:30 - 16:30 | Zoom

Human Resources Roundtable
2025-02-20 10:00 - 12:00, 2025-04-17 10:00 - 12:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States

HIT Roundtable
2025-02-20 10:00 - 13:00
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Board Meeting
2025-02-24 10:00 - 12:00, 2025-04-28 10:00 - 12:00 | Zoom

eClinicalWorks User Collaborative 2-26-25
2025-02-26 10:00 - 12:00 | Webinar
I’m sorry, this RSVP is currently closed.

HIT Roundtable 2-27-25
2025-02-27 10:00 - 12:00
HIT Roundtable 8-21-2025

Attendee Name*

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Organization*
Achievable HealthAAA Comprehensive Health CareAll For Health, Health For AllAll-InclusiveAlta MedAngeles Community HealthAPLA HealthArroyo Vista FamilyAsian Pacific Health Care VentureBAART Community HealthcareBartz – AltadonnaBehavioral Health Services Inc.Benevolence Health CentersBuddhist Tzu Chi Medical FoundationCenter for Family Health and EducationCentral City CommunityCentral Neighborhood Health FoundationChinatown Service CenterClinica Msr. Oscar A. RomeroCommunity Medical Wellness CentersComplete Care Community Health CenterComprehensive Community Health CentersEast Valley Community Health CenterEisner HealthEl Proyecto del BarrioFamily Health Care Center of Greater LAGarfield Health CenterGracelight Community HealthHarbor Community Health CenterHerald Christian Health CenterIMCESJWCH InstituteKedren HealthKHEIR CenterLA Christian Health CenterLA LGBT CenterMission City Community NetworkNortheast Community ClinicNortheast Valley Health CorporationParktree Community Health CenterPlanned Parenthood Los AngelesPlanned Parenthood Pasadena and San GabrielSaban Community ClinicSan Fernando Community Health CenterSouth Central FamilySouthern California Medical CenterSt Anthony Medical CentersSt. John’s Community HealthT.H.E. Health and Wellness CenterTarzana Treatment CenterTCC Family HealthThe R.O.A.D.S FoundationTri State Community Health CenterUMMA Community ClinicUniCare Community Health CenterUniversal Community Health CenterValley Community Health CenterVenice Family ClinicVia Care Community Health CenterWatts Healthcare CorporationWestside Family Health CenterWhite Memorial Community HealthWilmington Community ClinicYehowa Medical Services

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Healthcare Disaster Management Training
2025-03-04 07:00 - 17:00, 2025-03-05 07:00 - 17:00 | LA General Medical Center, 1200 North State Street, Rm 1350, Los Angeles, CA, 90033, United States
Does your healthcare facility need training on surge capacity management for natural hazards and chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for Healthcare Disaster Management Training, an in-depth two-day session that is a product of the Los Angeles County Department of Health Services Emergency Medical Services Agency’s Disaster Resource Center Program. This course has a broad approach, with both a clinical and non-clinical target audience that includes but is not limited to healthcare administrators, physicians, nurses, emergency care technicians, safety/security officers, facilities management, mental health, ancillary, legal/risk management, human resources, educators, clinic and first receiver staff. Participants will learn how to move beyond awareness and focus on operational strategies.
At the end of the course, participants will be able to:

Identify an all hazards approach to coordinate a healthcare facility’s response during a mass casualty incident.
Perform a role in the hospital command center.
Perform a role in either the emergency department or triage.
Describe the healthcare facility’s role in a disaster.

This two-day course features:

Lectures and skill sessions
Tabletop and functional exercises
Immediate exercise evaluation and feedback
Continuing education credits*

Location
LA General Medical Center
Old General Hospital, Room 1350
1200 North State Street
Los Angeles, CA 90033
Dress Requirements
Casual/comfortable or scrubs. You will be moving around during this hands-on training. Temperatures vary and a jacket is recommended.
For the agenda and more details, please see the Hospital Disaster Management Training Flyer.
This event will be held March 4-5, 2025
Training fee: $100
Registration Closes February 24, 2025
This training is provided by .

3-6-25 NextGen User Group – Webinar Only
2025-03-06 10:00 - 12:00

Annual eClinicalWorks User Collaborative Training
2025-03-13 09:00 - 2025-03-14 12:30 | Zoom
This training will review clinical eCW workflow suggestions and eCW set up options for patient engagement with the patient portal. Participants will become more familiar with eCW patient engagement tools and see the AI tools that are available and upcoming with eCW.
By attending this training, participants will:

Understand eCW suggested workflows to improve time and navigation burnout
See what tools or features in eCW, which may be beneficial for testing in the future
Understand what tools are available for patient engagement
Have an understanding of all templates and their use in eCW

Presented by Jordin R. Crystal, CMA, Certified eCW Trainer, EHR Specialist – Aledade
Please see the course agendas below for more details:

March 13, 2025
March 14, 2025

Complimentary for CCALAC eCW User Collaborative Members
Register Now!
Please note this training is complimentary for CCALAC eCW User Collaborative Members only. If you are interested in joining the User Collaborative, please email Nothabo Ndlovu at nndlovu@ccalac.org for more details.
Instructor Biography:
LEAD Technologies Inc. V1.01
Jordin R. Crystal, CMA, Certified eCW Trainer, EHR Specialist – Aledade
Jordin brings a unique blend of clinical and technical expertise to the healthcare IT field, with over 15 years of experience in the industry. Her career began in 2009, working part-time as a cardiac monitor technician in the ICU for eight years. This experience provided her with a strong foundation in patient care and a deep understanding of critical care workflows.
Jordin then transitioned to a medical assistant role at an FQHC (Federally Qualified Health Center) for three years. This allowed her to further develop her clinical skills and gain valuable insights into the administrative side of healthcare delivery.
Throughout her clinical career, Jordin honed her technical skills through eight years of application support for eClinicalworks. This experience equipped her with a comprehensive understanding of the electronic health record (EHR) platform and its role in optimizing healthcare operations.
Leveraging this combined knowledge, Jordin has thrived as a health IT consultant since 2019. She is adept at assisting clients in implementing and optimizing healthcare technology solutions, drawing on her clinical background to ensure the solutions effectively meet the needs of both providers and patients.

AHEC Advisory Board Meeting
2025-03-17 11:00 - 12:30 | Zoom

Core Competencies for Community Health Center Managers & Supervisors Training
2025-03-18 09:00 - 2025-04-15 11:30 | Zoom
Sponsored by UniHealth Foundation
Tuesdays, March 18 – April 15, 2025
9:00 am – 11:30 am
This intensive and highly interactive 5-week virtual training enables community health center managers and supervisors to gain crucial skills needed to successfully lead and manage employees in today’s challenging and fast-changing health center environment.
Participants gain and strengthen skills to:

Develop and retain engaged, productive and satisfied teams.
Utilize Behavioral Interviewing to hire the right staff for long-term success.
Coach and develop employees.
Communicate effectively as a manager.
Avoid common legal pitfalls when managing employees.
Create and sustain a culture of customer service.
Drive accountability and deliver results.

Who should attend:
This “Core Competencies” training is recommended for managers and supervisors with 18 months or less of supervisory experience AND more experienced managers seeking to refresh and hone their skills!
Course format:
Using the Zoom online conferencing platform, we replicate the “face-to-face” experience without having to travel! Throughout the program, participants gain knowledge and skills, work in large and small groups, participate in hands-on exercises, and discuss crucial issues in engaging, managing, and retaining health center staff. We also incorporate short, weekly implementation “homework” to encourage putting new skills into immediate action.
Agenda: Click here for the program agenda.
Time commitment:
The “Core Competencies” program will be held each Tuesday morning, March 18 – April 15, 2025. This is a 5-week program and participants should plan to attend all five sessions. The specific dates are:

3/18/2025; 9:00AM – 11:30AM
3/25/2025; 9:00AM – 11:30AM
4/1/2025; 9:00AM – 11:30AM
4/8/2025; 9:00AM– 11:30AM
4/15/2025; 9:00AM – 11:30AM

Important note: Each participant will need a webcam to join this virtual “face-to-face” training (one participant per device). If access to a computer with a webcam is not available, Zoom has an excellent application and participants are able to join via tablet or phone with video capability.
Presented by Lisa Mouscher, Sogence Training and Consulting.
Class size is limited for this popular training!
To ensure a high-quality training experience and in consideration of space constraints, each health center may send up to eight individuals on a first come, first served basis. Should you have any inquiries, please reach out to the Training Center at training@ccalac.org.
Registration: $100 per person for CCALAC Members and Affiliates/$150 per person for Non-members.
Each participant must register individually. Sharing of credentials is prohibited.
(Registration deadline is March 4, or when capacity is reached.)
Registration Closed
Instructor Biography:
Lisa Mouscher is CEO and Lead Trainer at Sogence Training and Consulting. As a popular and dynamic facilitator, trainer and consultant, Lisa works primarily with leaders, managers, and supervisors from Federally Qualified Health Centers and other community health centers across the country. She brings her extensive background in management, training and human resources to her work with community health organizations and specializes in two areas: providing intensive management skills training to CHC managers and supervisors at all levels; and assisting health centers to create and sustain a culture of customer service. Lisa is known for facilitating immediately applicable results as well as lasting impact to strengthen community health centers for the long-term.

24th Annual Southern California Health Care Symposium
2025-04-04 08:00 - 17:00 | Westin Anaheim Resort, West Katella Avenue 1030, Anaheim, CA, 92802
Save the Date!
The 24th Annual Southern California Health Care Symposium will be held April 4, 2025
The Community Clinic Association of Los Angeles County (CCALAC) and Coalition of Orange County Community Health Centers (the Coalition) look forward to welcoming you on Friday, April 4, 2025, at The Westin Anaheim Resort.
Please visit the Symposium page for more information.
About Us
CCALAC is a 501 (c)(3) organization representing 65 member community health centers. Health centers in Los Angeles County operate over 450 full time sites, serving as the medical home for 1.97 million patients per year, 72% of whom have low incomes, and are either publicly insured or uninsured.
Community health centers are non-profit, state-licensed organizations that provide high-quality primary care, including medical, dental, and mental health services, to under-resourced communities disproportionately impacted by poverty and systemic racism. Additional services that can be found within some health centers include pharmacy, x-ray, radiology, optometry, obstetrics, specialty referrals, and other medical services.
For questions, please email symposium@ccalac.org.

HIT Roundtable 4-17-25
2025-04-17 13:00 - 15:00
HIT Roundtable 8-21-2025

Attendee Name*

First

Last

Attendee Title*

Organization*
Achievable HealthAAA Comprehensive Health CareAll For Health, Health For AllAll-InclusiveAlta MedAngeles Community HealthAPLA HealthArroyo Vista FamilyAsian Pacific Health Care VentureBAART Community HealthcareBartz – AltadonnaBehavioral Health Services Inc.Benevolence Health CentersBuddhist Tzu Chi Medical FoundationCenter for Family Health and EducationCentral City CommunityCentral Neighborhood Health FoundationChinatown Service CenterClinica Msr. Oscar A. RomeroCommunity Medical Wellness CentersComplete Care Community Health CenterComprehensive Community Health CentersEast Valley Community Health CenterEisner HealthEl Proyecto del BarrioFamily Health Care Center of Greater LAGarfield Health CenterGracelight Community HealthHarbor Community Health CenterHerald Christian Health CenterIMCESJWCH InstituteKedren HealthKHEIR CenterLA Christian Health CenterLA LGBT CenterMission City Community NetworkNortheast Community ClinicNortheast Valley Health CorporationParktree Community Health CenterPlanned Parenthood Los AngelesPlanned Parenthood Pasadena and San GabrielSaban Community ClinicSan Fernando Community Health CenterSouth Central FamilySouthern California Medical CenterSt Anthony Medical CentersSt. John’s Community HealthT.H.E. Health and Wellness CenterTarzana Treatment CenterTCC Family HealthThe R.O.A.D.S FoundationTri State Community Health CenterUMMA Community ClinicUniCare Community Health CenterUniversal Community Health CenterValley Community Health CenterVenice Family ClinicVia Care Community Health CenterWatts Healthcare CorporationWestside Family Health CenterWhite Memorial Community HealthWilmington Community ClinicYehowa Medical Services

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Mental Health First Aid®
2025-04-23 09:00 - 16:30 | Webinar
Mental Health First Aid® teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. This training gives you the skills you need to reach out and provide initial support to someone who may be developing a mental health or substance use problem and help connect them to appropriate care. Participants must complete an online self-study and then meet virtually with the instructor.
By the end of the training, participants will learn:

Common signs and symptoms of mental illness.
Common signs and symptoms of substance use.
How to interact with a person in crisis.
How to connect the person with help.

Presented by Linda Santiman, MA, LMFT, Manager of Integrated Care, LA LGBT Center and Sara Watson, MCHES, Training and Events Specialist, CCALAC

Cost for CCALAC Members and Affiliates: $50, Non-members: $100
Register Now!
Group rates are available. Please email the Training Center at training@ccalac.org if interested in seeking a group rate.
CCALAC is collaborating with the National Council for Mental Wellbeing to assess your interest in becoming an instructor for Mental Health First Aid (MHFA). If you or your staff are interested in becoming a MHFA instructor, complete this interest form. Your response is appreciated by April 25, 2025.

Instructor Biographies:
Linda Santiman, MA, LMFT, Manager of Integrated Care
Linda Santiman, MA, LMFT has worked as a Manager of Integrated Care at the Los Angeles LGBT Center for the past 16 years, managing an Integrated Clinic Program funded by the Department of Mental Health, and the Medical Care Coordination program funded by Centers for Medicare & Medicaid Services (CMS) designated state health programs (DSHP). Linda also works as a private practice psychotherapist for individuals and couples and has taught workshops on LGBT Affirmative Couples and Managing Self Care as a Human Rights Advocate. In her free time, Linda enjoys performing in cabarets, swimming, and crafting in the fiber arts.
Sara Watson, MCHES, CCALAC Training and Events Specialist
Sara Watson, MCHES, has worked at CCALAC as the Training and Events Specialist for the past four years and has over 15 years of experience in health education. Sara teaches mental health first aid and works with communities on CPR and first aid instruction. Prior to working with CCALAC, Sara worked as a Policy and Advocacy Director in Los Angeles where they focused on behavioral health integration with under-resourced communities and in improving access to quality health care. In their free time, Sara enjoys the outdoors, especially the ocean where they are a divemaster and teach SCUBA diving.

Empanelment Training Series: Fundamentals of Empanelment
2025-04-24 12:00 - 13:30 | Zoom
Dr. Greg Vachon MD, MPH, Deena Pourshaban, MPH, and Leslie Brooks of Health Management Associates will co-facilitate a 60-minute webinar that will provide an overview of the fundamentals of empanelment, describe the methodology of assigning patients to provider panels, outline necessary staff roles to sustain empanelment processes and how to self-assess your own empanelment environment. Participants will have access to empanelment templates and tools. After the webinar, the facilitators will offer 30 minutes of office hours. Office hours will consist of addressing clinic-specific questions related to empanelment, such as how to improve continuity rates, reviewing health center data (in breakout rooms), and any other specific requests from health center members.
At the end of this session, participants should be able to:

Understand the fundamentals of empanelment
Know how to operationalize empanelment in their health center
Have access to a self-assessment empanelment tool to understand their current empanelment environment

Presented by Dr. Greg Vachon MD, MPH, Deena Pourshaban, MPH, and Leslie Brooks of Health Management Associates
Complimentary for CCALAC Members and Affiliates
Register Now!
The following courses in the series are listed below:

Empanelment Training Series: Successful Strategies to Sustain Empanelment Processes in Community Health Centers, May 8— More Information – Register Now
Empanelment Training Series: Empanelment Weighing Methodologies and how to Monitor Panel Fullness, May 22— More Information – Register Now
Empanelment Training Series: Impact of Empanelment on Revenue and Value-Based Care, June 5 — More Information – Register Now

Instructor Biographies:
Dr. Greg Vachon has over 30 years of experience in clinical work and leadership in safety-net health care and has been a Principal at HMA for over 15 years, with a focus on ambulatory care, data analysis, and information technology to power success in population health and value-based care. Data analysis areas of focus include right-sizing and projecting workforce, assessing impact of population interventions, creating dynamic business plans in health care, and supporting implementation and analysis of various components of optimized primary care. A component of special interest over the past two decades has been empanelment. Greg has assisted nearly fifty FQHCs and other safety-net systems across the country implement effective empanelment procedures reflective of their environments since 2010.
Deena Pourshaban has over 12 years of healthcare and public health experience with extensive work in practice transformation, social determinants of health, quality improvement, Patient-Centered Medical Home implementation, health center operations, and collaborative work with clients and care teams to tackle difficult clinical quality measures. Deena has led many large-scale practice transformation initiatives, supported over 10 community health centers achieve PCMH recognition which includes implementing empanelment as one of the core requirements and recently co-lead the empanelment workstream supporting 32 community health centers implement participating under Kaiser Permanente Population Health Management Initiative implement empanelment processes and workflows.
Leslie Brooks has over 8 years of experience collaborating with health plans and healthcare teams to implement whole-person, person-centered approaches to healthcare integration. Her domains of expertise include population health management, data analytics, training and evaluation work. Ms. Brooks’ supported over 10 community health centers implement empanelment processes and workflows under Kaiser Permanente Population Health Management Initiative. Her empanelment work focused on developing, workflows, dashboards, policies and procedures and staff training.
This training is generously sponsored by Kaiser Permanente.

Somatic Approaches to Crisis Recovery: Integrating Embodied Stabilization Strategies for Displaced Wildfire Survivors
2025-04-29 11:30 - 13:00 | Zoom
This 90-minute interactive workshop equips mental health professionals, first responders, and community/peer workers with mind-body interventions to support individuals and families displaced by wildfires. Participants will learn how to integrate the Acute Stress Syndrome Stabilization (EMDR-ASSYST) procedures, Community Resiliency Model (CRM) skills, and somatic resiliency strategies to help stabilize the nervous system, reduce overwhelm, and promote resilience in crisis recovery. This training focuses on practical, culturally responsive, and body-based tools that can be immediately applied in disaster response settings to foster a sense of safety, connection, and empowerment.
By the end of this workshop, participants will:

Understand the neurobiology of acute stress and trauma in the context of wildfire displacement.
Learn and practice the strategies to help stabilize individuals experiencing acute distress.
Apply key somatic techniques, including tracking, grounding, and resourcing, to promote nervous system regulation.
Explore resiliency enhancing skills to foster long-term recovery and self-regulation in displaced individuals.
Gain practical skills to integrate somatic interventions into crisis response efforts with cultural sensitivity and trauma-informed care.

Presented by Marina Compean, LCSW
Complimentary for CCALAC Members and Affiliates
Register Now!
Instructor Biography
Marina Compean, LCSW, is a bilingual (Spanish-English) licensed clinical social worker with over 20 years of experience specializing in trauma recovery, somatic healing, and resilience-building. With a deep commitment to serving BIPOC, first-generation professionals, and underserved communities as well as those affected by crisis, Marina integrates body-based interventions with a culturally affirming and trauma-informed approach.
Trained in the EMDR-Acute Stress Syndrome Stabilization (ASSYST) protocol, Community Resiliency Model (CRM), and various somatic modalities, Marina has worked extensively in crisis response, medical settings, and community mental health, supporting individuals navigating acute stress, displacement, and systemic barriers to healing. Marina’s work is rooted in neuroscience, attachment theory, and anti-colonial healing frameworks, ensuring accessible, practical tools for recovery.
Beyond direct practice, she is passionate about training mental health professionals, first responders, and human service providers in effective, body-based interventions for crisis recovery. Marina provides an engaging, collaborative teaching style combining psychoeducation, experiential learning, and real-world application, equipping participants with skills that can be immediately applied in the field.

Motivational Interviewing
2025-04-30 09:00 - 16:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States
Motivational Interviewing (MI) is a collaborative, person-centered communication style. MI skills were derived from clinical practitioners who demonstrated the importance of genuineness, rapport building, accurate empathy, understanding and acceptance of differing viewpoints with the purpose of identifying priorities and setting goals in pursuit of behavioral change. In accordance with the core values of counseling, MI practitioners emphasize empowering individuals through forging a collaborative partnership and shared decision-making as essential components to the process of behavioral change. MI affirms strengths, reinforces motivation and commitment, fosters optimism, and practices unconditional acceptance of the individual. MI has been empirically tested in a wide variety of contexts and settings with diverse populations; research findings show MI to have a positive impact on the individuals served.
The MI Training aims to equip and strengthen trainees’ capacity to implement evidence-based, collaborative, person-centered communication skills into diverse settings among a variety of populations. The training consists of class discussion, interactive activities, and role-playing exercises. The goal of experiential learning is to scaffold trainees learning toward a more purposeful and practical use of MI skills. This learning process will draw upon trainees’ current knowledge and experiences and at the same time will challenge prior knowledge and assumptions using relevant experiential-based methods.
At the end of this training, trainees will be able to:

Identify Stages of Change.
Distinguish between Sustain Talk and Change Talk.
Describe and evaluate the components of MI and MI Spirit.
Distinguish between MI Consistent and Inconsistent Behaviors.
Identify and form reflective statements.
Convert closed questions into open questions.
Create accurate affirmations.
Facilitate conversations with MI Skills.

Presented by Aneisa Young Bolton, MA
Space is limited!
CCALAC Members and Affiliates $150
Non-members $200
Register Now!
Instructor Biography:
Aneisa Young Bolton has facilitated training and workshops that promote and develop positive behavioral change for over 20 years.
Training that includes staff from a variety of professions and industries, including Education, Law Enforcement, Mental Health, and Social Services. Over the past decade she has focused her training sessions on Motivational Interviewing (MI) and Courage to Change Interactive Journaling System (Cognitive Behavioral Therapy).
Mrs. Bolton’s education and training include a Master of Arts degree in Negotiation and Conflict Resolution, certifications from the Motivational Interviewing Network of Trainers (MINT), ATD (Association for Talent Development) and California State University Dominguez Hills Adult Basic Education Credential. Her education and training prepared her to create and facilitate training that is both dynamic and experiential along with informative and interactive. Specifically, the MI trainings include many practice activities that allow trainees to have hands on MI experience that can then be utilized immediately with their patents and clients. In addition to being a MI trainer, she is also a MI Coach and Coder using the MITI Coding and Coaching method.
This training is generously sponsored by Kaiser Permanente.

NextGen Deep Dive: Essentials of Development, Administration & Upgrades
2025-05-01 09:00 - 12:30, 2025-05-02 09:00 - 12:30 | Zoom
NextGen Deep Dive: Essentials of Development, Administration & Upgrades is a comprehensive two-day training designed to provide developers, system administrators and super users with the knowledge and skills to build, manage, and optimize their NextGen environment. From template development best practices to system administration configuration and NG8 upgrade features and strategies, this workshop will help you streamline workflows, enhance system performance, and prepare for your future with NextGen.
By the end of this training, participants will be able to:

Plan and execute a structured template development process that balances short- and long-term system needs.
Implement best practices for NextGen system administration, including permissions management and common pitfalls to avoid.
Navigate the latest NextGen 8 features and configuration options to optimize workflows and system performance.
Prepare for a successful upgrade by understanding critical steps, potential challenges, and key configuration considerations.

Presented by Julie Chiesa, NextGen SME / InfoDirectors, Inc.
Please see the course agendas below for more details:

May 1, 2025
May 2, 2025

This training is restricted only to participants of the CCALAC NextGen User Collaborative.
Register Now!
Should you have any inquiries, please reach out to Nothabo Ndlovu, Health IT Programs Coordinator at nndlovu@ccalac.org.
Instructor Biography:
Julie Chiesa is an independent consultant with 23+ years of experience supporting NextGen organizations. She playfully
refers to herself as “NextGen Spackle” because she can fill in as much or as little as an organization needs.
She has extensive experience in NextGen’s development platforms including the creation of custom content as well as modifying templates within the out-of-box Clinical Template set (aka ACE/KBM.) She specializes in portable development so that custom content is easily re-integrated during upgrades and truly enjoys teaching on how to do their own smart development as much as doing the development herself. Her concentration is always on streamlining processes and “less clicks” for clinical providers and ancillary staff.
She has worked with groups of all sizes from small, private practices to large enterprises like MSOs, ACOs, FQHCs/CHCs and national hospital organizations and has a strong working knowledge of specialty content including but not limited to,
Internal Medicine/Family Practice, Orthopedics, Rheumatology, Pediatrics, ENT, Cardiology, Endocrinology, Gastroenterology, General Surgery, Behavioral Health, Ophthalmology, and OBGYN.
In addition to NextGen, Julie has a working knowledge of a number of other products in the healthcare space and prior to her healthcare IT career, she was a journalist working in online service content development and medical practice marketing.

Healthcare Disaster Management Training
2025-05-06 07:00 - 17:00 | LA General Medical Center, 1200 North State Street, Rm 1350, Los Angeles, CA, 90033, United States
Does your healthcare facility need training on surge capacity management for natural hazards and chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for Healthcare Disaster Management Training, an in-depth two-day session that is a product of the Los Angeles County Department of Health Services Emergency Medical Services Agency’s Disaster Resource Center Program. This course has a broad approach, with both a clinical and non-clinical target audience that includes but is not limited to healthcare administrators, physicians, nurses, emergency care technicians, safety/security officers, facilities management, mental health, ancillary, legal/risk management, human resources, educators, clinic and first receiver staff. Participants will learn how to move beyond awareness and focus on operational strategies.
At the end of the course, participants will be able to:

Identify an all hazards approach to coordinate a healthcare facility’s response during a mass casualty incident.
Perform a role in the hospital command center.
Perform a role in either the emergency department or triage.
Describe the healthcare facility’s role in a disaster.

This two-day course features:

Lectures and skill sessions
Tabletop and functional exercises
Immediate exercise evaluation and feedback
Continuing education credits*

Location
LA General Medical Center
Old General Hospital, Room 1350
1200 North State Street
Los Angeles, CA 90033
Dress Requirements
Casual/comfortable or scrubs. You will be moving around during this hands-on training. Temperatures vary and a jacket is recommended.
For the agenda and more details, please see the Hospital Disaster Management Training Flyer.
This event will be held May 6-7, 2025
Training fee: $100
Register Now!
Registration Closes May 5, 2025 at 10:00am PST
This training is provided by .
