Healthcare Disaster Management Training
2024-10-01 07:00 - 17:00, 2024-10-02 07:00 - 17:00 (America/Los_Angeles) | LA General Medical Center, 1200 North State Street, Rm 1350, Los Angeles, CA, 90033, United States
Does your healthcare facility need training on surge capacity management for natural hazards and chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for Healthcare Disaster Management Training, an in-depth two-day session that is a product of the Los Angeles County Department of Health Services Emergency Medical Services Agency’s Disaster Resource Center Program. This course has a broad approach, with both a clinical and non-clinical target audience that includes but is not limited to healthcare administrators, physicians, nurses, emergency care technicians, safety/security officers, facilities management, mental health, ancillary, legal/risk management, human resources, educators, clinic and first receiver staff. Participants will learn how to move beyond awareness and focus on operational strategies.
At the end of the course, participants will be able to:

Identify an all hazards approach to coordinate a healthcare facility’s response during a mass casualty incident.
Perform a role in the hospital command center.
Perform a role in either the emergency department or triage.
Describe the healthcare facility’s role in a disaster.

This two-day course features:

Lectures and skill sessions
Tabletop and functional exercises
Immediate exercise evaluation and feedback
Continuing education credits*

Location
LA General Medical Center
Old General Hospital, Room 1350
1200 North State Street
Los Angeles, CA 90033
Dress Requirements
Casual/comfortable or scrubs. You will be moving around during this hands-on training. Temperatures vary and a jacket is recommended.
For the agenda and more details, please see the Hospital Disaster Management Training Flyer.
This event will be held October 1-2, 2024
Training fee: $100
Registration Closes September 24, 2024
This training is provided by .

vCISO Office Hours – Session #3
2024-10-01 10:00 - 11:00
The window to RSVP has closed. This form will reopen prior to the next occurrence of this meeting.

HIT Lunch & Learn Series: Strategic Communication for IT Professionals: Crafting Persuasive Messages
2024-10-10 13:00 - 15:00 | Zoom
Learn how to craft persuasive messages that deeply connect with your audience, whether you’re communicating with clinicians, executives, or fellow IT specialists. Discover practical strategies for structuring your communication, leveraging persuasive language, and addressing the unique needs and challenges of your industry. Elevate your communication skills and leave with the tools to create documents that inform, influence, and inspire action in the dynamic healthcare IT landscape.
At the end of this session, learners will be able to:

Identify key elements of persuasive communication
Develop tailored communication strategies
Practice and refine persuasive communication techniques that inspire action and drive results

Presented by Dr. Tanitra Scorza, Business Coach, Consultant, and Instructional Designer, Equitable Breakthrough Solutions, LLC.
Register Now!
Complimentary for CCALAC Members & Affiliates
Instructor Biography:
Dr. Tanitra Scorza, a seasoned Learning Experience Designer with a distinguished career spanning corporations such as Microsoft and SAP, brings a wealth of expertise to her role as the founder of Equitable Breakthrough Solutions. With a Doctorate degree from UCLA, Tanitra’s relentless pursuit of knowledge also led her to acquire certifications in instructional design, business coaching, mindset coaching, and consulting. At Equitable Breakthrough Solutions, Tanitra’s focus is on providing tailored guidance and capacity-building support to entrepreneurs, and nonprofit leaders.

Human Resources Roundtable
2024-10-17 10:00 - 12:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States
Visit the Human Resources Roundtable page for more information.

Leadership Support Initiative Advisory Group
2024-10-22 11:00 - 13:00, 2024-12-12 11:00 - 13:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States

Finance Committee
2024-10-22 15:30 - 16:30, 2024-12-10 15:30 - 16:30 | Zoom

HIT Lunch & Learn Series: Best Practices for Sustainable Training – Nurturing Long-Term Success
2024-10-23 13:00 - 15:00 | Zoom
Transform the way your organization approaches training with our engaging lunch and learn session on sustainable training practices. Designed for training professionals and leaders with limited resources, this session will equip you with practical strategies to develop and maintain training programs that stand the test of time.
Discover how to maximize your existing resources by leveraging current training assets and in-house expertise. Learn to create modular and scalable training solutions that can be easily updated and adapted to meet your organization’s evolving needs, ensuring ongoing relevance and effectiveness.
We’ll also explore how to foster a culture of continuous learning within your organization, highlighting the crucial role of leadership and peer-to-peer training models in promoting sustainable training practices.
At the end of this session, learners will be able to:

Maximize Existing Resources: Identify and leverage current training assets and in-house expertise to minimize costs and enhance training efficiency.
Implement Modular and Scalable Training Solutions: Create flexible training modules that can be easily updated and scaled, ensuring long-term relevance and adaptability.
Foster a Culture of Continuous Learning: Develop strategies to nurture a workplace culture that values continuous learning, supported by strong leadership and peer-to-peer training models.

Presented by Dr. Tanitra Scorza, Business Coach, Consultant, and Instructional Designer, Equitable Breakthrough Solutions, LLC.
Register Now!
Complimentary for CCALAC Members & Affiliates
Instructor Biography:
Dr. Tanitra Scorza, a seasoned Learning Experience Designer with a distinguished career spanning corporations such as Microsoft and SAP, brings a wealth of expertise to her role as the founder of Equitable Breakthrough Solutions. With a Doctorate degree from UCLA, Tanitra’s relentless pursuit of knowledge also led her to acquire certifications in instructional design, business coaching, mindset coaching, and consulting. At Equitable Breakthrough Solutions, Tanitra’s focus is on providing tailored guidance and capacity-building support to entrepreneurs, and nonprofit leaders.

Board Meeting
2024-10-28 10:00 - 12:00, 2024-12-16 10:00 - 12:00 | Zoom

HCCN Funding Opportunity Webinar
2024-10-28 12:00 - 13:00

Enrollment Refresher Training
2024-10-29 09:00 - 12:00 | Webinar
Health center outreach and enrollment staff are invited to join their peers for an in-service session led by Maternal Child Health Access’ expert training team. This session is intended for experienced enrollers and will provide an overview of the following:

Medi-Cal Program Eligibility (MAGI and Non-MAGI) & Annual Redeterminations
Covered California Open Enrollment & Program Changes
ACA Eligibility for DACA Recipients (Effective Nov. 1)
Children’s Presumptive Eligibility & Newborn Gateway (Effective as of July 1)
Medi-Cal Access Program & Pregnancy Medi-Cal
Kaiser Permanente Community Health Care Program
LA County Ability to Pay Program
Public Charge (pending presidential election results)

By attending this course, participants will be able to:

Develop a comprehensive understanding of policy changes impacting Medi-Cal eligibility and coverage.
Gain tools to more effectively advocate for the communities they serve.
Learn strategies to identify and address common enrollment issues impacting their patients/clients.

Presented by Liz Ramirez, Director of Training & Education, Maternal Child Health Access.
Thank you for your interest in the course, registration is closed. Subscribe to the Training Center to receive notification of upcoming offerings here.
Complimentary Training for CCALAC Members participating in the CPCA Health Navigator Project
$25 for non-cohort CCALAC Members & Affiliates

HICS – Incident Command System for Clinics
2024-10-30 10:00 - 12:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States
This course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System (HICS). Incorporation of the Incident Command System (ICS)/Healthcare Incident Command System (HICS) into the clinic enables cross-sector collaboration and support, including emergency resource requests and effective recovery procedures. This training includes didactic and interactive activities and a Tabletop Exercise to include:

Incident management team chart
All hazards approach
Incident action planning
Job action sheets
Incident planning guides
Incident response guides
HICS forms
Demobilization and recovery

During this in-person training, participants will:

Learn the principal concepts and features of the Incident Command System;
Understand the roles and relationships of the incident management team for health centers;
Understand the principles of incident action planning.

Presented by Mary Massey, BSN, MA, PHN, VP Emergency Management, California Hospital Association.
Register Now!
Complimentary for CCALAC’s Emergency Management Workgroup Members.
Instructor Biography:
Mary Massey has over 25 years in hospital emergency services and county health disaster management. She participates in multi-agency, state and federal coalitions and deploys with the CA-1 DMAT and CalMAT Teams to multiple wildfire and hurricanes; previous emergencies include Ike, Katrina and the Camp Fire. She is a member of the HICS National Workgroup, and participated in projects with the CDC, United Nations, and numerous Homeland Security Exercises across the country. She has her BSN and Public Health Nurse Certificate, and graduated from the Naval Postgraduate School with a Master’s in Homeland Security and Defense. She is currently the California Hospital Association, VP Emergency Management.

Navigating the Intersection of AI and Healthcare: Compliance, Ethics, and Security
2024-11-05 10:30 - 12:00 | Zoom
Join us for a 90-minute webinar that breaks down the promises, and the potential problems, for artificial intelligence in primary care settings. We’ll discuss important aspects such as safeguarding patient information, adhering to HIPAA rules, and navigating the ethical landscape of AI use. We’ll also address the challenges of integrating AI tools responsibly, ensuring they uphold patient rights and improve overall care quality.
As a result of attending this training, attendees will be able to:

Recognize the Promises and Challenges of AI in Healthcare: Explore both the potential benefits and the difficulties associated with using AI in healthcare settings. Gain insight into how AI can improve patient care as well as the pitfalls that need careful management.

Understand the Ethical and Compliant Use of AI: Grasp the current environment surrounding the ethical and compliant deployment of AI technologies in healthcare. Learn about the standards and regulations that guide safe AI use.

Consider Safe AI Usage in Primary Care: Delve into the specific factors to consider when implementing AI in primary care organizations. Discuss strategies to ensure AI tools are used safely and effectively in everyday healthcare practices.

Presented by Jordan Wiseman, Fellow Consultant, Risk, Security, and Privacy from Online Business Systems.
Register Now!
Complimentary for CCALAC Members & Affiliates
Instructor Biography:
Jordan Wiseman has worked for a quarter century removing barriers, improving security, and enhancing lives through technology. He combines practical information technology experience with modern business and legal research skills to protect people and data. Currently, Jordan is a Fellow with Online Business Systems where he works with clients in several sectors as a Virtual CISO, strategic consultant, and trusted advisor. Previously, he managed security and privacy in a large hospital and clinic system, UW Medicine | Valley Medical Center, where, in addition to other roles, he served as the certified Epic Security Coordinator and worked with the Business Continuity and Disaster Response teams to ensure PHI-access and care processes were possible in a variety of scenarios. Additionally, Jordan contributes research and leadership on many topics, including, Compliance, Cryptography, Extended Reality, Web 3.0 technologies, and Data Privacy and is a Senior Technical Advisor to X Reality Safety Intelligence (XRSI).

Customer Service for Community Health Center Professionals
2024-11-07 09:00 - 11:30 | Zoom
Join us for a comprehensive training that will equip health center staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the health center culture, the patient experience and how to provide customer service when working with patients that engage in challenging behaviors. Attendees will learn how to develop their own customer service skills and how health center teams can plan for agency-wide improvement.
By attending this training attendees will be able to:

Discuss principles of good customer service and tips for improvement;
Recognize what an excellent patient experience looks like;
Realize the power of the patient-staff interaction;
Learn strategies for working with challenging behaviors.

Presented by Presented by Traci Bivens-Davis, MA, Assistant Director of Training and Equity, CCALAC.

Register Now!

CCALAC Member & Affiliate Fee: $100
Non-Member Fee: $150

Instructor Biography:
Traci Bivens, MA brings over 20 years of advocacy, programming, planning, and research targeting persons thriving with or at-risk for chronic health conditions. Traci is a former Center for Disease Control Intervention Trainer and Engagement Coordinator for REACH LA where she collaborated with Los Angeles County Department of Public Health Centers to navigate youth into primary and specialty care. As the Assistant Director of Training and Equity at CCALAC, Traci is responsible for the daily operations of the Training Center as well as the lead for the organization’s anti-racist organizational change initiative.

Smart Use of AI Tools in Healthcare: Safety and Application Insights
2024-11-12 10:30 - 12:00 | Zoom
In this session, we’ll dive into specific AI tools that you might already be using in your daily work. We’ll cover the key points to think about when using any type of generative AI tool in healthcare and show you how these points directly relate to the tools you’re familiar with. This will help you use AI more effectively and safely in your practice.
As a result of attending this training, attendees will be able to:

Identify Specific AI Tools Used in Healthcare: Get familiar with the generative AI tools you might encounter in your day-to-day activities. We’ll go through examples of these tools and discuss their uses in healthcare settings.
Learn Key Safety Considerations for Using Generative AI: Understand the essential guidelines and safety measures needed for using any generative AI tool in healthcare. This includes what to watch out for to ensure you’re using these tools responsibly.
Apply Safety Considerations to Specific Tools: Learn how to directly apply these general safety tips to the specific AI tools you use. This will help you integrate AI into your practice more securely and effectively.

Presented by Jordan Wiseman, Fellow Consultant, Risk, Security, and Privacy from Online Business Systems.
Register Now!
Complimentary for CCALAC Members & Affiliates
Instructor Biography:
Jordan Wiseman has worked for a quarter century removing barriers, improving security, and enhancing lives through technology. He combines practical information technology experience with modern business and legal research skills to protect people and data. Currently, Jordan is a Fellow with Online Business Systems where he works with clients in several sectors as a Virtual CISO, strategic consultant, and trusted advisor. Previously, he managed security and privacy in a large hospital and clinic system, UW Medicine | Valley Medical Center, where, in addition to other roles, he served as the certified Epic Security Coordinator and worked with the Business Continuity and Disaster Response teams to ensure PHI-access and care processes were possible in a variety of scenarios. Additionally, Jordan contributes research and leadership on many topics, including, Compliance, Cryptography, Extended Reality, Web 3.0 technologies, and Data Privacy and is a Senior Technical Advisor to X Reality Safety Intelligence (XRSI).

Community Health Worker Training
2024-11-18 13:00 - 14:30, 2024-11-25 13:00 - 14:30, 2024-12-02 13:00 - 14:30, 2024-12-09 13:00 - 14:30 | Zoom
Join Health Net and El Sol for a four-part training series designed to enhance the essential skills of CHW/P/Rs.
Through interactive sessions, participants will develop practical tools to improve communication, coordinate services, and engage communities more effectively. The series will provide strategies for navigating systems, building relationships, and delivering impactful health education. Attend all sessions and earn a Continuing Education certificate upon completion.
Sessions:
Mondays, from 1:00 PM – 2:30 PM PST
Nov 18th | Interpersonal and Relationship-Building Skills
Nov 25th | Service Coordination and Navigation Skills
Dec 2nd | Outreach Skills
Dec 9th | Education and Facilitation Skills
Complimentary for CCALAC Members and Affiliates
Register Now!
Questions? Email Princess Cervantes: princesscervantes@elsolnec.org

Pharmacy Workgroup
2024-11-19 10:00 - 11:30 | Zoom

Healthcare Disaster Management Training
2024-12-03 08:00 - 14:00, 2024-12-04 08:00 - 14:00 | Zoom
Does your healthcare facility need training on surge capacity management for natural hazards, chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for this online adaptation of Healthcare Disaster Management Training, an in-depth two-day session that is a product of the Los Angeles County Department of Health Services Emergency Medical Services Agency’s Disaster Resource Center Program.
This two-day online course has a broad approach, for both a clinical and non-clinical target audience that includes but is not limited to administrators, physicians, nurses, emergency care technicians, safety, security, facilities, mental health, ancillary, legal/risk management, human resources, educators, clinic and first receiver staff. Participants will learn how to move beyond awareness and focus on operational strategies and are eligible to receive BRN and Prehospital CE.
At the end of the course, participants will be able to:
• Understand an all-hazards approach in disaster management, to successfully coordinate healthcare response during a mass-casualty incident.
• Describe the healthcare facility’s role in a disaster.
Day 1 Agenda
8:00 a.m. – Introduction
8:05 a.m. – How the System Works
8:40 a.m. – ReddiNet
9:20 a.m. – Family Reunification Center
9:35 a.m. – Healthcare Surge Planning
10:25 a.m. – Biological Incidents
11:10 a.m. – Hospital Command Center (HCC)
11:50 a.m. – Mass Casualty Triage
12:20 p.m. – EMS Website Demo
Day 2 Agenda
8:00 a.m. – Day 2 Welcome
8:03 a.m. – Natural Hazards
8:50 a.m. – Radiological Incidents
9:20 a.m. – Mass Fatality Planning
10:10 a.m. – Blast Incidents
10:55 a.m. – Chemical Incidents
11:30 a.m. – Children and Disasters
12:15 a.m. – Psychological Consequences
Complimentary Training
Register Now!

Member Meeting
2024-12-04 10:00 - 12:00 | TBD

Caring for People with Intellectual and Developmental Disabilities
2024-12-05 09:00 - 10:30 | Zoom
Community health centers serve people with intellectual and developmental disabilities (IDD) and their families on a daily basis. However, many providers and clinical staff feel uncomfortable assessing and addressing their needs. During this training, Achievable Health will share strategies for effective communication, assessment of behavior changes or challenges, and available resources when serving people with IDD.
As a result of attending this training, attendees will be able to:

Identify health disparities for patients with intellectual and developmental disabilities and have strategies to reduce those disparities.
Describe how to evaluate common behavior changes in people with intellectual and developmental disabilities and others who have difficulty communicating.
Feel more confident in their ability to care for patients of all abilities.

Presented by Dr. Michelle Catanzarite, MD, Chief Medical Officer for Achievable Health
Register Now!
Complimentary for CCALAC Members & Affiliates
Instructor Biography:
Dr. Michelle Catanzarite is board-certified in Family Medicine and serves as the current Chief Medical Officer for Achievable Health. Dr. Catanzarite joined the Achievable team in February 2015. Dr. Catanzarite has extensive experience leading diverse teams and creating sustainable, systemic changes that improve the quality of clinical services and the patient experience. Prior to her current position, she served as Medical Director of Community Health Centers of Dayton. Dr. Catanzarite completed medical school at University of Pittsburgh School of Medicine and residency at Miami Valley Hospital in Dayton, Ohio. Dr. Catanzarite finds joy in working with individual patients and their families, as well as in working more systemically to improve care for all. She is a mother of three, and so spends most of her time outside of work driving someone to soccer practice or play practice or football practice. In between, she enjoys reading and spending time outdoors.

HIT Roundtable
2024-12-05 13:00 - 15:00
HIT Roundtable 8-21-2025

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Enrollment Refresher Training
2024-12-10 09:00 - 12:00 | Webinar
Health center outreach and enrollment staff are invited to join their peers for an in-service session led by Maternal Child Health Access’ expert training team. This session is intended for experienced enrollers and will provide an overview of the following:

Medi-Cal Program Eligibility (MAGI and Non-MAGI) & Annual Redeterminations
Covered California Open Enrollment & Program Changes
ACA Eligibility for DACA Recipients (Effective Nov. 1)
Children’s Presumptive Eligibility & Newborn Gateway (Effective as of July 1)
Medi-Cal Access Program & Pregnancy Medi-Cal
Kaiser Permanente Community Health Care Program
LA County Ability to Pay Program
Public Charge (pending presidential election results)

By attending this course, participants will be able to:

Develop a comprehensive understanding of policy changes impacting Medi-Cal eligibility and coverage.
Gain tools to more effectively advocate for the communities they serve.
Learn strategies to identify and address common enrollment issues impacting their patients/clients.

Presented by Liz Ramirez, Director of Training & Education, Maternal Child Health Access.
Registration is limited to 5 people per organization.
Register Now!
Complimentary Training for CCALAC Members participating in the CPCA Health Navigator Project
$25 for non-cohort CCALAC Members & Affiliates
