Community Clinic Association of Los Angeles County

The Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This half-day training will teach clinic staff verbal de-escalation techniques and intervention strategies for workplace violence prevention. Now available as virtual learning with a reduced classroom delivery option to adhere to social distancing protocols. After the training participants … Continue reading Non-Violent Crisis Intervention® →

The CCALAC HCCN team presents the Patient Portal Training, a training session designed for eClinicalWorks EHR users that will focus on the different system features of the Patient Portal. The training session will provide back office staff and providers with the information that they will need to better engage patients on the Patient Portal. After … Continue reading eClinicalWorks Patient Portal Training →

OSHA requires appropriate staff be regularly fit-tested as part of an organization’s Respiratory Protection Program. The Fit-Testing & Basics of Infection Control training will be held virtually and will provide attendees with a basic set of solutions and understanding to be able to construct the framework for an Infection Control Program. The Train-the-Trainer model is … Continue reading Fit-Testing & Basics of Infection Control Virtual Training →

This training will provide an overview of Adverse Childhood Experiences (ACEs), discuss the additional issues that stem from ACES, explain why it is important to identify and address trauma in early life, and examine how early intervention can impact patients' heath. After the training, participants will be able to: Describe the link between ACEs, additional … Continue reading ACEs Screening Best Practices for Pediatricians →

With open enrollment underway in this uniquely challenging COVID-19 environment, it is more important than ever to ensure patients and community members have the assistance they need to enroll in and retain health coverage. Enrollment staff are invited to join their peers for an in-service session led by Maternal and Child Health Access' expert training … Continue reading Enrollment Refresher Virtual Training →

In this webinar, you will hear one FQHC's experience in integrating trauma informed care through an inward-facing approach. Attendees will explore lessons learned from the process including what was helpful and what could have been done differently. Adaptations related to COVID-19 will be discussed. and The perspective of the Trauma Informed Care Coordinator, Chief Medical … Continue reading An Inward Facing Trauma Informed Approach: Organizational Lessons →

This course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System (HICS). Incorporation of the Incident Command System (ICS)/Healthcare Incident Command System (HICS) into the clinic enables cross-sector collaboration and support, including emergency resource requests and effective … Continue reading Incident Command Systems (ICS) →

This training will focus on the role of the Care Navigator and their best practices for conducting an ACEs screening. After the training, participants will be able to: Review the science behind ACEs and toxic stress. Discuss the rationale for ACEs screening. Provide examples of conversation starters related to trauma and ACEs. Review Maslow’s Hierarchy … Continue reading ACEs Screening The Role of the Care Navigator →