Mental Health First Aid®
2025-11-13 09:00 - 16:30 (America/Los_Angeles) | Webinar
Mental Health First Aid® (MHFA) is an evidence-based, early-intervention course that teaches the skills needed to recognize and respond to signs and symptoms of mental health and substance use challenges, as well as how to provide someone with initial support until they are connected with appropriate professional help. In the course, you learn risk factors and warning signs for mental health and addiction concerns, strategies to help someone in both crisis and noncrisis situations, and where to turn for help. Topics covered include depression and mood disorders, anxiety disorders, trauma, psychosis and substance use disorders.
MHFA aims to equip individuals with the skills to recognize, understand, and respond to signs of mental health and substance use challenges, targeting a broad audience including those who work with youth, veterans, in higher education, workplaces, and emergency services, as well as the general public. Mental Health First Aid teaches about recovery and resiliency – the belief that individuals experiencing these challenges can and do get better, and use their strengths to stay well.
Participants will learn how to apply the Mental Health First Aid action plan in a variety of situations, including when someone is experiencing:

Panic attacks
Suicidal thoughts or behaviors
Nonsuicidal self-injury
Acute psychosis (e.g., hallucinations or delusions)
Overdose or withdrawal from alcohol or drug use
Reaction to a traumatic event

Presented by Linda Santiman, MA, LMFT, Manager of Integrated Care, LA LGBT Center and Sara Watson, MCHES, Training and Events Specialist, CCALAC
Participants must complete an online self-study and then meet virtually with the instructor.
Cost for CCALAC Members and Affiliates: $50, Non-members: $100
Register Now!
Group rates are available. Please email the Training Center at training@ccalac.org if interested in seeking a group rate.

Instructor Biographies:
Linda Santiman, MA, LMFT, Manager of Integrated Care
Linda Santiman, MA, LMFT has worked as a Manager of Integrated Care at the Los Angeles LGBT Center for the past 16 years, managing an Integrated Clinic Program funded by the Department of Mental Health, and the Medical Care Coordination program funded by Centers for Medicare & Medicaid Services (CMS) designated state health programs (DSHP). Linda also works as a private practice psychotherapist for individuals and couples and has taught workshops on LGBT Affirmative Couples and Managing Self Care as a Human Rights Advocate. In her free time, Linda enjoys performing in cabarets, swimming, and crafting in the fiber arts.
Sara Watson, MCHES, CCALAC Training and Events Specialist
Sara Watson, They/She, has worked at CCALAC as the Training and Events Specialist for the past four years and has over 15 years of experience in health education. Sara teaches mental health first aid and works with communities on CPR and first aid instruction. Prior to working with CCALAC, Sara worked as a Policy and Advocacy Director in Los Angeles where they focused on behavioral health integration with under-resourced communities and in improving access to quality health care. In their free time, Sara enjoys the outdoors, especially the ocean where they are a divemaster and teach SCUBA diving.

HCCN Project Kickoff
2025-11-13 10:00 - 11:00

Lunch & Learn: Coaching & Professional Development for Community Health Center Professionals
2025-11-13 12:15 - 13:00 | Webinar

Navigating Conflict, Change and Decision-Making for Leaders, Managers and Supervisors
2025-11-18 09:00 - 12:00 | Webinar
“Virtual setting, real connection”
This timely and highly relevant, 3-session training for CHC leaders, managers and supervisors is laser focused to strengthen crucial skills in three essential areas: successfully leading change, managing conflict and making great decisions while strengthening employee engagement. Join us for this important and highly interactive program to gain skills, tools and strategies to meet these very real challenges head-on.
Participants Gain and Strengthen Skills to:

Effectively lead and manage change (even in times of uncertainty or resistance!)
Strengthen crucial day-to-day decision-making processes
De-escalate and resolve potential and existing conflict

Who Should Attend?
This training is recommended for leaders, managers and supervisors to strengthen much-needed skills in the current environment!
Course Format:
Using the Zoom online conferencing platform, we replicate the “face-to-face” experience without having to travel! Throughout the program, participants gain knowledge and skills, work in large and small groups, participate in hands-on exercises, and discuss crucial issues. We also incorporate short implementation “homework” to facilitate moving learning into immediate action.
Agenda: CLICK HERE for the agenda.
Time Commitment:
This is a 3-week course and participants should plan to attend all three sessions. The specific dates are:

November 18, 2025; 9:00 AM – 12:00 PM
December 2, 2025; 9:00 AM – 11:30 AM
December 9, 2025; 9:00 AM – 11:30 AM

Important Note: Each participant will need a webcam to join this virtual “face-to-face” training (one participant per device). If access to a computer with a webcam is not available, Zoom has an excellent app and participants may join via tablet or phone with video and audio capability.
Presented by Lisa Mouscher, CEO and Lead Trainer, Sogence Training and Consulting.
Class size is limited for this popular training!
To ensure a high-quality training experience and in consideration of space constraints, each health center may send up to eight individuals on a first come, first served basis. Should you have any inquiries, please reach out to the Training Center at training@ccalac.org.
Each participant must register individually. Sharing of credentials is prohibited.
Register Now!
$35 CCALAC Member Cost
$85 Non-member Cost
Registration deadline is November 7, 2025 (or when capacity is reached).
Instructor Biography:
Lisa Mouscher brings extensive experience as a trainer, facilitator and consultant working with community health centers nationwide to strengthen organizational, team and individual performance. Lisa focuses her work in two areas: strengthening the skills of health center leaders, managers and supervisors at all levels; and supporting health centers in creating and sustaining a strong culture of customer service. Lisa is an impactful and popular trainer, known for facilitating both immediately applicable results and lasting impact to strengthen health centers for the long-term.

The training is generously supported by Cedars –Sinai.

Pharmacy Peer Network
2025-11-18 10:00 - 11:30 | Webinar

Emergency Management Workgroup
2025-11-18 12:00 - 14:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States

Outreach, Enrollment and Retention Peer Network
2025-11-19 09:30 - 11:00, 2026-01-28 09:30 - 11:00 | Zoom
To RSVP for this meeting, click HERE.
Visit the Outreach, Enrollment and Retention Peer Network Page for more information.

Specialized Care Forum
2025-11-20 12:00 - 13:00 | Zoom

CCALAC Leadership Training Series: Developing New Managers & Supervisors
2025-11-21 09:00 - 12:00 | Webinar
CCALAC is proud to announce a CCALAC Leadership Training Series: Leading into the Future for health center professionals. The 3-session training intends to equip community health center staff with the skills necessary to seek professional advancement. Or, affirm existing skills that support daily operations within your organization. Registrants can attend one session or all three.
Who Should Attend: Health Center staff advancing their careers as Managers, Directors, and Executive Leaders.
Session 2: Developing New Managers & Supervisors
November 21, 2025 | 9:00 am – 12:00 pm | Virtual
Stepping into management can feel a little like learning to ride a bike—exciting, wobbly at times, and way easier with the right guidance. This training session is designed to help new managers and supervisors build confidence, sharpen their leadership skills, and create positive momentum with their teams. We’ll skip the boring textbook approach and instead dive into the real-world challenges you’ll face—like navigating tough conversations, motivating people when energy is low, and discovering your own leadership style that feels natural instead of forced.
In this training, you’ll gain practical tools you can put to work right away—communication strategies that actually connect with today’s teams, confidence to handle tricky situations without second-guessing yourself, and a simple roadmap for building trust, accountability, and results. Leading people is one of the most rewarding (and sometimes challenging) jobs you’ll take on—but you don’t have to figure it out alone. Together, we’ll make the leap from “new boss” to inspiring leader—and have some fun along the way.
Learning Objectives
By the end of this course, participants will be able to:

Effectively use delegation as a motivational tool to develop team members
Communicate and set clear goals and expectations to drive performance and accountability.
Gain confidence in handling tough conversations with tact and empathy.
Develop the ability to give feedback that is constructive, balanced, and encourages growth.
Foster trust and credibility with your team through transparency, consistency, and integrity.
Enhance your ability to communicate clearly, effectively, and assertively with team members and stakeholders.
Learn how to identify, address, and resolve conflicts within your team to maintain a positive work environment.
Explore different leadership styles and learn when to apply each for optimal team performance.

Presented by Kelli Vrla, CSP, Founder of Engage YOUniversity.
Register Now!
CCALAC Members and Affiliates Early Bird Rate: $100 per course or $250 in combination
Non-Members Early Bird Rate: $150 per course or $400 in combination
Courses in the series include:

Leading with Clarity, Credibility & Culture November 7 — More Information — Register Now
Using AI for Effective Leadership, December 5 — More Information — Register Now

Instructor Biography:
Kelli Vrla, CSP, is the founder of Engage YOUniversity, a Leadership Author and Workshop Leader. She has 30+ years of experience: 16 years as a broadcast sales executive and 14 as CEO of her own people development firm. Kelli brings a clearer understanding in handling change, effective marketing, bottom-line communications, difficult and demanding people, and motivating the tough-to-motivate. She helps people stay less stressed and laser-focused on full throttle productivity. Kelli helps you and your people effectively ignite awareness to optimize the biggest challenges.
The CCALAC Leadership Training Series: Leading into the Future is generously supported by Kaiser Permanente.

CCALAC Local Ballot Measure Discussion
2025-12-03 10:00 - 12:00 | The California Endowment, 1000 Alameda St, Los Angeles, CA, 90012, United States

Member Meeting
2025-12-03 12:00 - 14:30 | The California Endowment, 1000 Alameda St, Los Angeles, CA, 90012, United States

Chief Operating Officer Roundtable
2025-12-04 10:00 - 11:00 | Zoom
Visit the Chief Operating Officer Roundtable page for more information.

Nextgen User Collaborative
2025-12-04 10:00 - 12:00

CCALAC Leadership Training Series: Using AI for Effective Leadership
2025-12-05 09:00 - 12:00 | Webinar
CCALAC is proud to announce a CCALAC Leadership Training Series: Leading into the Future for health center professionals. The 3-session training intends to equip community health center staff with the skills necessary to seek professional advancement. Or, affirm existing skills that support daily operations within your organization. Registrants can attend one session or all three.
Who Should Attend: Health Center staff advancing their careers as Managers, Directors, and Executive Leaders.
Session 3: Using AI for Effective Leadership
December 5, 2025 | 9:00 am – 12:00 pm | Virtual
Artificial Intelligence (AI) is no longer just a tech buzzword—it’s a transformative force in the modern workplace. AI Essentials for the Workplace is designed for professionals who want to understand the fundamentals of AI and how it applies to their daily tasks, decisions, and productivity. This hands-on, virtual session breaks down complex concepts into practical tools and real-world applications, empowering employees to use AI confidently, ethically, and effectively. Participants will explore how AI is used in communication as well as its limitations and impact on workplace culture. This course is ideal for anyone looking to enhance their digital literacy and stay competitive in an AI-enabled work environment.
By the end of this course, participants will be able to:

Define key terms and concepts related to artificial intelligence.
Explore current AI tools that support workplace efficiency.
Evaluate the benefits and limitations of AI in different roles or industries.
Apply AI-powered tools to streamline communication and workflow.
Identify ethical considerations and responsible use of AI in the workplace.
Examine how AI is transforming common business functions.
Practice using simple AI tools or platforms for real-world tasks.
Collaborate with peers to brainstorm ways AI can enhance their team or department.

Presented by Kelli Vrla, CSP, Founder of Engage YOUniversity.
Register Now!
CCALAC Members and Affiliates Early Bird Rate: $100 per course or $250 in combination
Non-Members Early Bird Rate: $150 per course or $450 in combination
Courses in the series include:

Leading with Clarity, Credibility & Culture November 7 — More Information — Register Now
Developing New Managers & Supervisors, November 21 — More Information — Register Now

Instructor Biography:
Kelli Vrla, CSP, is the founder of Engage YOUniversity, a Leadership Author and Workshop Leader. She has 30+ years of experience: 16 years as a broadcast sales executive and 14 as CEO of her own people development firm. Kelli brings a clearer understanding in handling change, effective marketing, bottom-line communications, difficult and demanding people, and motivating the tough-to-motivate. She helps people stay less stressed and laser-focused on full throttle productivity. Kelli helps you and your people effectively ignite awareness to optimize the biggest challenges.
The CCALAC Leadership Training Series: Leading into the Future is generously supported by Kaiser Permanente.

Designated Infection Control Officer (DICO) Training
2025-12-08 07:30 - 17:00 | Los Angeles County EMS Agency, 10100 Pioneer Blvd., Cathy Chidester Conference Room, Santa Fe Springs, CA, 90670, United States

eClinicalWorks User Collaborative
2025-12-09 10:00 - 12:00

Finance Committee
2025-12-09 11:00 - 12:00 | Webinar

HIT Roundtable
2025-12-11 13:00 - 15:00

Communications & Marketing Peer Network
2025-12-12 10:00 - 11:00 | Zoom

HCCN Advisory Committee
2025-12-12 13:00 - 14:00

Board Meeting
2025-12-15 10:00 - 12:00 | Webinar

eClinicalWorks User Collaborative
2025-12-24 10:00 - 12:00 | Webinar
I’m sorry, this RSVP is currently closed.

Special PAG: LA County Ballot Measure
2026-01-12 09:30 - 22:30 | Zoom

Health Education & Clinical Engagement Forum (HECEF)
2026-01-13 11:00 - 12:30 | Zoom

Human Resources Roundtable
2026-01-15 10:00 - 12:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States
Visit the Human Resources Roundtable page for more information.

AHEC Advisory Board Meeting
2026-01-22 10:30 - 12:00 | Zoom

Pharmacy Peer Network
2026-01-27 10:00 - 11:30 | Zoom

eClinicalWorks AI Showcase
2026-01-27 10:00 - 11:30

Managed Care Advisory Group
2026-01-29 11:00 - 12:30 | Zoom
