BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Community Clinic Association of Los Angeles County - ECPv6.15.20//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://ccalac.org X-WR-CALDESC:Events for Community Clinic Association of Los Angeles County REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/Los_Angeles BEGIN:DAYLIGHT TZOFFSETFROM:-0800 TZOFFSETTO:-0700 TZNAME:PDT DTSTART:20230312T100000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0700 TZOFFSETTO:-0800 TZNAME:PST DTSTART:20231105T090000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0800 TZOFFSETTO:-0700 TZNAME:PDT DTSTART:20240310T100000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0700 TZOFFSETTO:-0800 TZNAME:PST DTSTART:20241103T090000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0800 TZOFFSETTO:-0700 TZNAME:PDT DTSTART:20250309T100000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0700 TZOFFSETTO:-0800 TZNAME:PST DTSTART:20251102T090000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240502T100000 DTEND;TZID=America/Los_Angeles:20240502T120000 DTSTAMP:20260418T025628 CREATED:20250819T152120Z LAST-MODIFIED:20251027T223528Z UID:10001414-1714644000-1714651200@ccalac.org SUMMARY:NextGen User Group – Webinar Only DESCRIPTION:I’m sorry\, this RSVP is currently closed. URL:https://ccalac.org/event/nextgen-user-group-webinar-only-16/2024-05-02/ CATEGORIES:CCALAC Meetings END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240521T093000 DTEND;TZID=America/Los_Angeles:20240521T120000 DTSTAMP:20260418T025628 CREATED:20250819T152113Z LAST-MODIFIED:20250819T152113Z UID:10000689-1716283800-1716292800@ccalac.org SUMMARY:Core Competencies for Community Health Center Managers & Supervisors Training DESCRIPTION:This intensive and highly interactive 5-week virtual training enables Community Health Center managers and supervisors to gain crucial skills needed to successfully lead and manage employees in today’s challenging and fast-changing health center environment. \nParticipants Gain and Strengthen Skills to: \n\nDevelop and retain engaged\, productive and satisfied teams.\nUtilize Behavioral Interviewing to hire the right staff for long-term success.\nCoach and develop employees.\nCommunicate effectively as a manager.\nAvoid common legal pitfalls when managing employees.\nCreate and sustain a culture of customer service.\nDrive accountability and deliver results.\n\nWho should attend: \nThis “Core Competencies” training is recommended for managers and supervisors with 18 months or less of supervisory experience AND more experienced managers seeking to refresh and hone their skills. \nCourse Format: \nUsing the Zoom online conferencing platform\, we replicate the “face-to-face” experience without having to travel! Throughout the program\, participants gain knowledge and skills\, work in large and small groups\, participate in hands-on exercises\, and discuss crucial issues in engaging\, managing\, and retaining health center staff. We also incorporate short\, weekly implementation “homework” to encourage putting new skills into immediate action. \nAgenda: \nCLICK HERE for the course agenda. \nTime Commitment: \nThe “Core Competencies” program will be held each Tuesday morning\, April 23 – May 21\, 2024. This is a 5-week course and participants should plan to attend all five sessions. The specific dates are: \n\n4/23/2024; 9:30AM – 12:00PM\n4/30/2024; 9:30AM – 12:00PM\n5/7/2024; 9:30AM – 12:00PM\n5/14/2024; 9:30AM– 12:00PM\n5/21/2024; 9:30AM – 12:00PM\n\nImportant note: Each participant will need a webcam to join this virtual “face-to-face” training (one participant per device). If access to a computer with a webcam is not available\, Zoom has an excellent app and participants may join via tablet or phone with video capability. \nPresented by Lisa Mouscher\, Sogence Training and Consulting. \nRegister Now! \nComplimentary for CCALAC Members and Affiliates \nClass size is limited for this popular training! \nRegistration deadline is Tuesday\, April 2\, or when capacity is reached. \nInstructor Biography: \nLisa Mouscher is CEO and Lead Trainer at Sogence Training and Consulting. As a popular and dynamic facilitator\, trainer and consultant\, Lisa works primarily with leaders\, managers\, and supervisors from Federally Qualified Health Centers and other community health centers across the country. She brings her extensive background in management\, training and human resources to her work with community health organizations and specializes in two areas: providing intensive management skills training to CHC managers and supervisors at all levels; and assisting health centers to create and sustain a culture of customer service. Lisa is known for facilitating immediately applicable results as well as lasting impact to strengthen community health centers for the long-term. \n  \n  \nThis training has been made possibly through the generous support of L.A. Care Health Plan. URL:https://ccalac.org/event/core-competencies-for-community-health-center-managers-supervisors-training-5/ LOCATION:Zoom CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240521T120000 DTEND;TZID=America/Los_Angeles:20240521T125000 DTSTAMP:20260418T025628 CREATED:20250819T152113Z LAST-MODIFIED:20250819T152113Z UID:10000690-1716292800-1716295800@ccalac.org SUMMARY:Disaster Preparedness for People with Chronic Diseases in Medically Under-resourced Communities DESCRIPTION:Wildfires\, storms\, floods\, and other disasters cause disruptions in medication access\, evacuations\, and power outages for millions of people in America each year. Many people either take medication or have an ongoing medical condition\, and survey findings suggest a significant portion of them would either have difficulty continuing their medications or finding support to help manage their illness during an emergency. When managed poorly\, chronic conditions\, such as diabetes\, kidney disease\, and heart disease\, can lead to medical crisis. Power is often interrupted during disasters\, affecting storage for temperature-sensitive medications and electricity-powered medical equipment. \nLed by Direct Relief staff\, this workshop provides an overview of the impact of disasters on medically under-resourced communities and people with chronic diseases. This workshop has a broad approach intended for clinicians and other health center staff concerned about disaster preparedness. Participants will learn how patients\, health centers\, and pharmacies can better prepare for disasters. \nAt the end of the virtual workshop\, participants will be able to:\n• Understand the disproportionate impact of disasters on people with chronic diseases.\n• Recognize which chronic diseases are commonly affected by disasters.\n• Know ways to help patients and healthcare facilities prepare for disasters.\n• Know resources patients and healthcare facilities can contact for assistance following a disaster. \nPresented by Ruth Smarinsky\, PharmD\, Senior Advisor and Annie Vu\, Associate Director of Charitable Pharmacy\, Direct Relief \n  \nComplimentary for CCALAC Members and Affiliates \nRegister Now! \n  \nInstructor Biographies: \nRuth Smarinsky\, PharmD\, Senior Advisor\, Direct Relief \nDr. Ruth Smarinsky has lectured to pharmacy students at Western University on disaster preparedness from a pharmacist perspective and to UCSF pharmacy students on career opportunities for pharmacists in the safety net. She has also given lectures at NAFC symposiums on ways to supply medications to uninsured patients. Currently\, Ruth is the Senior Advisor at Direct Relief and previously served as the Director of Pharmacy and Clinical Affairs. Since 2006\, Ruth has expanded programming domestically including the development of toolkits for preparedness and response for nonprofit partners. Further\, she served on the state of Texas’ Blue Ribbon Task Force to better prepare for disasters. Prior to joining Direct Relief\, Ruth was the Pharmacy Director and first on staff pharmacist at Venice Family Clinic. \nAnnie Vu\, Associate Director of Charitable Pharmacy\, Direct Relief \nFor the last eight years\, Annie Vu has worked closely with community health centers\, free clinics\, and other safety-net facilities to provide ongoing support and resources to organizations impacted by emergencies. She has strong relationships and is a key partner that has served as a point of contact to partners by offering assistance\, expediting shipments\, resolving logistical challenges\, gathering stories and feedback\, and providing updates for internal/external communication. \nDirect Relief aims to provide support efficiently and effectively\, while recognizing that every community and event is unique. Projects led include two airlifts to Puerto Rico after Hurricane Maria\, extensive distribution of PPE and ICU kits during the pandemic\, and pre-positioning caches of medicines and medical supplies ahead of hurricane season each year. Most recently\, Annie has been supporting healthcare providers on Maui as they continue to recover and rebuild from the wildfires\, which includes shipments of medicines and supplies\, a vaccination campaign coordinated by the state department of health\, and PPE kits for safe re-entry. \n  URL:https://ccalac.org/event/disaster-preparedness-for-people-with-chronic-diseases-in-medically-under-resourced-communities/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240522T083000 DTEND;TZID=America/Los_Angeles:20240522T160000 DTSTAMP:20260418T025628 CREATED:20250819T152113Z LAST-MODIFIED:20250819T152113Z UID:10000691-1716366600-1716393600@ccalac.org SUMMARY:eCW Annual Training DESCRIPTION:This training is intended to review upcoming eCW enhancements\, products\, and services along with tips and tricks to increase document and office efficiency. The target audience is focused on all eCW users including providers\, practice managers\, front office\, mid office\, and support staff.   \nAfter the training\, participants will learn: \n\neCW Tips and Tricks\nNew features and enhancements for V12\nStaff onboarding and offboarding strategies\nOffice efficiencies\n\nPresented by Tiffany Richardson\, RN\, BSN\, Medical Advantage \nView the agenda here. \nThis training is restricted only to participants of the CCALAC eCW User Collaborative. \n To ensure a high-quality training experience and in consideration of space constraints\, each health center will be restricted to sending a maximum of two individuals.  \nRegister Now! \nShould you have any inquiries\, please reach out to Nothabo Ndlovu\, Health IT Programs Coordinator at nndlovu@ccalac.org.  \n  \nInstructor Biography: \nTiffany Richardson has 15+ years of experience in healthcare and 20+ years in customer service. Her personal goal is to decrease user burnout with EMR’s and increase direct patient care. Tiffany is currently an Optimization Consultant on the Practice Solution Team at Medical Advantage. In this role\, she assesses Database both Remotely and On-site providing solutions using best practice methodology. She is responsible for End-User Training\, Tip Sheets\, Workflow Analysis\, Identifying Gaps\, and Optimal Configuration. During her time with Medical Advantage\, she has spent a great deal of time building out Workflow Solutions for eCW along with assisting the Implementation Team on Build Checklists for Go-Live Clinics. Tiffany also has vast knowledge with eCW EPCS\, Quality Programs\, Patient Engagement\, ASC\, Inventory\, In House Configuration\, eClniicalTouch\, eClinicalMobile\, Dictation solutions\, Letter and Form Management\, and P2P Workflows. \nTiffany has an extensive knowledge with healthcare processes working as Registered Nurse providing direct patient care in diverse settings both In-Patient and Out-Patient Care working with multiple EHR Software’s. Tiffany has worked in ICU\, Respiratory Step-Down Units\, Urgent Care Clinics\, and Primary Care Clinics using EPIC\, eClinicalWorks\, Meditech\, and Docutap. While employed with the Primary Care Clinic\, using eCW\, she was responsible for scrubbing all the providers notes for completion as the Assistant Director of Medical Services. She also has extensive knowledge with Information Technology\, building servers\, end user computers\, and networks prior to Nursing School as Network Administrator. She has actively worked as an EHR Consultant for the past 4 years honing her skills as a Nurse and a Network Administrator to provide solutions for complex challenges. She has worked alongside billing professionals identifying solutions for coding notes correctly for payment of services. She is an exceptional trainer providing thorough instructions identifying learning styles and adapting accordingly. Her skills as critical thinker\, collaborator\, and communicator assist her with providing solutions. \nTiffany obtained her Bachelor of Business Administration from Northeastern State University with a focus in Telecommunications and her Bachelor of Science in Nursing from University of Oklahoma. She also served on her State Nursing Student Association Board while attending nursing school as President and Public Relations Chair and is still involved in her State Nursing Association. Tiffany has obtained eClinicalWorks Train the Trainer certification for both EMR and PM. She continues to keep her RN License current in State of Oklahoma with continued education on relevant Patient Safety\, Compliance\, Federal Government Policies\, Evidence Based Outcomes\, and Industry Trends. She is very solution driven and dedicates herself to any client assignment. URL:https://ccalac.org/event/ecw-annual-training/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240605T100000 DTEND;TZID=America/Los_Angeles:20240605T120000 DTSTAMP:20260418T025628 CREATED:20250819T152113Z LAST-MODIFIED:20250819T152113Z UID:10000693-1717581600-1717588800@ccalac.org SUMMARY:Member Meeting DESCRIPTION: URL:https://ccalac.org/event/member-meeting-5/ CATEGORIES:CCALAC Meetings END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240606T100000 DTEND;TZID=America/Los_Angeles:20240606T110000 DTSTAMP:20260418T025628 CREATED:20250819T152113Z LAST-MODIFIED:20250819T152113Z UID:10000695-1717668000-1717671600@ccalac.org SUMMARY:vCISO Office Hours – Session #1 DESCRIPTION:The window to RSVP has closed. This form will reopen prior to the next occurrence of this meeting. URL:https://ccalac.org/event/vciso-office-hours-session-1/ CATEGORIES:CCALAC Meetings END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240611T100000 DTEND;TZID=America/Los_Angeles:20240611T120000 DTSTAMP:20260418T025628 CREATED:20250819T152116Z LAST-MODIFIED:20250819T152116Z UID:10000698-1718100000-1718107200@ccalac.org SUMMARY:Supporting Quality Care and Staff Wellness Through Trauma-Informed Care and Diversity\, Equity\, Inclusion & Belonging DESCRIPTION:New initiatives such as Trauma-Informed Care (TIC) and Diversity\, Equity\, Inclusion\, and Belonging (DEIB) can sometimes seem like one more thing to do on top of already full schedules. But what if both are less about one more thing to do and more about HOW we are doing WHAT we are already doing? And how can these complementary approaches work together to support internal organizational culture and\, ultimately\, patient care? In this interactive discussion facilitated by Origins Training & Consulting\, hear from CommuniCare+OLE about their experience implementing TIC and DEIB throughout their community health center to support their goals of quality patient outcomes and staff wellness. \nBy attending this training\, attendees will be able to: \n\nDefine Trauma-Informed Care (TIC) and Diversity\, Equity\, Inclusion\, and Belonging (DEIB);\nLearn about CommuniCare+OLE’s process of integrating these two initiatives;\nExplore the role of these approaches in internal culture to support staff wellness and patient care;\nIdentify practical tips for applying TIC and DEIB initiatives into your setting.\n\nPresented by Andi Fetzner\, PsyD\, Co-Founder and Lori Chelius\, MBA/MPH\, Co-Founder\, Origins Training & Consulting. \nFeaturing guest speakers from CommuniCare + OLE Health.  \n  \nCCALAC Member and Affiliate Cost: $25 \nNon-member Cost: $50 \nRegister Now! \n  \nInstructor Biographies \nAndi Fetzner\, PsyD\, Co-Founder\, Origins Training & Consulting \nAndi lives by the mantra\, “you don’t have to be a therapist to be therapeutic.” \nWorking in social service for 15 years prior to founding Origins with Lori\, Andi frequently was frustrated with the lack of coordination between clients and the various systems serving them. It seemed that the focus was on symptoms and not the underlying cause of the problems. When she learned about the ACEs framework and trauma-informed approach\, a lightbulb went off. This was how she could support people through the process of resolving those pain points in helping support clients and their families heal. \nShe then shifted her focus and began training across sectors to amplify this approach to care. She draws from her personal experience and her professional education to encourage empowerment and equity. Andi has served a variety of populations including children with special needs\, at-hope youth\, adults with special vocational training needs\, and youth and families. Since moving to California in 2016\, she has served both youth in schools all over LA County as well as victims of the Malibu fires. She currently lives her mission through her work at Origins Training where she supports the integration of a trauma-informed approach with people and organizations and at Integrative Counseling where she provides 1:1 trauma-informed therapy through telehealth in Arizona. \nOutside of her work\, Andi spends her time doing yoga\, enjoying good food\, and mountaineering. \nLori Chelius\, MBA/MPH\, Co-Founder\, Origins Training & Consulting \nLori is driven by a desire to create sustainable change. \nPrior to founding Origins with Andi\, she spent 15 years pursuing this desire in a number of roles in healthcare and public health\, including strategic planning\, business development\, project management\, market research\, and needs assessment. During that time\, Lori saw opportunity after opportunity to address issues upstream and understand the root causes\, not just the symptoms. When Lori met Andi\, a fellow champion of a trauma-informed approach\, she realized they could team up to help organizations build strong foundations based on solid values\, build resilience\, and provide even better care for the people they serve. And so\, Origins was born. \nLori has a BA in psychology (with a concentration in neuroscience) from Williams College and an MBA and MPH from UC Berkeley. She lives in California with her wife\, three kids\, their dog (Benjie) and their two cats (Fred and George). She also coaches youth soccer (and still attempts to play it). \nGuest Speaker Biographies: \nDesirae Spignor\, LCSW\nDesirae is a Licensed Clinical Social Worker. Her therapeutic approach is eclectic\, integrating her education and lived experience into practice. She identifies trauma (historical\, environmental\, interpersonal\, etc.) as the root cause of most behavioral health and even some medical issues. Working on ways to alleviate the impacts of trauma(s) on overall wellness. With this in mind\, her work as a Behavioral Health Specialist focused on learning/unlearning about trauma and how it impacts us.\nDesirae’s greatest passion is creating safe spaces in which those impacted by systems and systemic oppressions can heal. She strives to empower individuals\, families and communities to find holistic wellness and strengthen relationships so they can be at peace\, feel whole and be safe. \nW. Suzanne Eidson-Ton\, MD\, MS\nDr. Eidson-Ton serves as Chief Medical Officer for CommuniCare+OLE. She brings more than 20 years of experience in medical leadership to the role. Prior to joining CommuniCare+OLE in Yolo County\, Suzanne served as faculty in the UC Davis Health Departments of Family and Community Medicine and OB/GYN. As faculty\, she served in various leadership roles\, including being director for the Rural PRIME program (a pipeline program for medical students from rural communities) and director of the UC Davis Family Medicine Residency Network. She continues to maintain a 20% faculty appointment at UC Davis Health\, where she provides inpatient maternity and newborn care and acts as liaison for many pipeline efforts with the School of Medicine\, School of Nursing and Department of Family and Community Medicine. She and her husband are empty nesters\, as their second child left for college this year. \nErika Roshanravan\, MD\nErika Roshanravan\, MD FAAFP\, is a family physician and has been working at CommuniCare+OLE for the past 5.5 years. She serves as Medical Director at the CommuniCare+OLE’s Davis Community Clinic site and as CommuniCare+OLE’s Lead Physician for Wellbeing and Trauma-Informed\, Resilience-Oriented Care. She completed medical school at the University of Bern in Switzerland and residency as well as an additional year as chief resident/ Acting Instructor at the University of Washington in Seattle WA. Committed to spending her career serving the most vulnerable\, she spent her first six years in practice at a community health center in Everett WA doing full-spectrum family medicine including obstetrics before moving to California and joining CommuniCare in 2018. Dr. Roshanravan completed the AAFP Leading Physician Wellbeing training program in 2022 and the Train New Trainers in Primary Care Psychiatry fellowship at UC Davis/UC Irvine in 2019. Her passion is in advocacy to address “all layers of the problem onion” (from the clinic site to the organizational level and communities\, to the healthcare system and society at large) in order to build a more equitable\, trauma-informed\, wellbeing-inducing healthcare system for all. As such\, in addition to her roles within her workplace\, she serves on the board of directors for the California Academy of Family Physicians (CAFP) and the Sacramento Valley Chapter of the CAFP\, serves as vice chair of CAFP’s Legislative Affairs Committee and is a faculty member of the CAFP’s Family Medicine Initiative on Trauma-Informed Care (FIT). She also represents CommuniCare+OLE on the Yolo County Health Council and in the Yolo County Trauma-Informed Network Of Care. Dr. Roshanravan enjoys spending time with her three elementary-aged children\, her husband\, and their dog. She loves bicycling to work\, the outdoors\, traveling\, and all the arts. \nThis course is generously sponsored by Cedars-Sinai. URL:https://ccalac.org/event/supporting-quality-care-and-staff-wellness-through-trauma-informed-care-and-diversity-equity-inclusion-belonging/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240614T090000 DTEND;TZID=America/Los_Angeles:20240614T103000 DTSTAMP:20260418T025628 CREATED:20250819T152116Z LAST-MODIFIED:20251121T185447Z UID:10000700-1718355600-1718361000@ccalac.org SUMMARY:Relias User Group DESCRIPTION:The CCALAC Relias User Group meets on the second Friday of the month from 9:00am-10:00am. An additional 30 minutes is allocated for any technical assistance from 10:00am-10:30am and is optional. \nPlease visit the Relias – Learning Management System page for more information. URL:https://ccalac.org/event/relias-user-group/2024-06-14/ LOCATION:Webinar CATEGORIES:CCALAC Meetings ATTACH;FMTTYPE=image/webp:https://ccalac.org/wpcms/wp-content/uploads/2025/08/Exhibitor-Relias-300x80.jpg.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240614T090000 DTEND;TZID=America/Los_Angeles:20240614T103000 DTSTAMP:20260418T025628 CREATED:20250819T152116Z LAST-MODIFIED:20250819T152116Z UID:10000701-1718355600-1718361000@ccalac.org SUMMARY:Happy Teams\, Happy Bosses: A Practical Introduction to Humble Leadership and Learning Culture DESCRIPTION:Work keeps getting more complex for everyone\, and for people who lead from the middle maybe most of all. There are ways to work with your team that reduce the risk of burnout\, help everyone let go of perfectionism\, and get better results. Instructor Hunter Gatewood is a social worker\, leadership coach\, and friend to health centers. He will introduce you to the mindset shifts and a few practical activities to help you feel more relaxed and confident\, as you build a team culture that works. \nIdeal participants are health center supervisors\, managers\, and directors who want a clear vision and practical tools to help them lead teams through change and improvement. Perfect for new leaders and for seasoned leaders who want a short learning experience to refresh their ideas and approach to team development. \nBy participating in this program middle-management community health center leaders will be able to: \n\nDevelop a clear vision of ideal staff team dynamics\, including the values of belonging\, trust\, and collaborative learning;\nPractice leadership behaviors that support humility\, learning\, and ownership; and\nUnderstand how to build a humble learning culture within one team or department\, safely and respectfully\, even when this focus and mindset is different than the norm.\n\nSessions will be held on June 14\, 28\, & July 12 \nPresented by Hunter Gatewood\, MSW\, LCSW\, Owner and Principal\, Signal Key Consulting \nComplimentary for CCALAC Members and Affiliates \nRegister Now! \n  \nInstructor Biography: \n \nHunter Gatewood\, MSW\, LCSW\, and his company Signal Key Consulting partner with organizations that want healthy teams and an adaptive learning culture. He specializes in supporting people who manage from the middle of organizations. His background before his work on leadership and culture is in social work for people with multiple complex needs\, and systems redesign through quality improvement instruction and coaching. Learn more about Hunter’s ideas and leadership courses at www.huntergatewood.com.. \n  \n  \nThis training has been made possibly through the generous support of Kaiser Permanente. URL:https://ccalac.org/event/happy-teams-happy-bosses-a-practical-introduction-to-humble-leadership-and-learning-culture/ LOCATION:Zoom CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240617T130000 DTEND;TZID=America/Los_Angeles:20240617T143000 DTSTAMP:20260418T025628 CREATED:20250819T142215Z LAST-MODIFIED:20251204T225025Z UID:10001878-1718629200-1718634600@ccalac.org SUMMARY:Chief Financial Officer Roundtable DESCRIPTION:To RSVP for this meeting\, click HERE. \nVisit the Chief Financial Officer Roundtable page for more information. URL:https://ccalac.org/event/chief-financial-officer-roundtable/2024-06-17/ LOCATION:Zoom CATEGORIES:CCALAC Meetings END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240617T153000 DTEND;TZID=America/Los_Angeles:20240617T163000 DTSTAMP:20260418T025628 CREATED:20250819T152116Z LAST-MODIFIED:20250819T152116Z UID:10000704-1718638200-1718641800@ccalac.org SUMMARY:Finance Committee DESCRIPTION: URL:https://ccalac.org/event/finance-committee-21/ LOCATION:Webinar CATEGORIES:CCALAC Meetings END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240619T120000 DTEND;TZID=America/Los_Angeles:20240619T133000 DTSTAMP:20260418T025628 CREATED:20250819T152116Z LAST-MODIFIED:20250819T152116Z UID:10000705-1718798400-1718803800@ccalac.org SUMMARY:Fundamentals of Creating a Care Plan DESCRIPTION:Dr. Karen Hill\, PhD\, ANP\, of Health Management Associates will facilitate a 90-minute webinar that will provide an overview of how to create a patient-centered care plan aligned with meeting Enhanced Care Management (ECM) requirements. Participants will have care plan examples for each ECM population of focus and participate in interactive breakout sessions learning how to create client -driven SMART goals and learning how to address patient barriers. \nAt the end of this session\, participants should be able to: \n\nExplain and understand how to create a patient-centered care plan targeted to meeting ECM care plan requirements.\nParticipate in breakout sessions to learn how to develop client-centered SMART goals.\nExamine care plan examples of ECM population of focus\, and receive example scripts\, and scenarios on how to address client barriers.\n\nPresented by Karen Hill\, PhD\, ANP-C\, MSN\, RN\, Principal\, Health Management Associates. \nRegister Now! \nComplimentary for CCALAC Members and Affiliates \nInstructor Biography: \nKaren Hill is a doctoral-prepared\, board-certified advance practice registered nurse with a specialty in environmental and occupational health and clinical training in adult\, adolescent and young adult health. An expert in workplace health and safety\, Karen is exceptionally skilled in workforce assessment\, engagement and development. Her clinical capabilities span primary care\, acute care\, outpatient care\, home health care transitions\, and trauma-informed systems of care. She is experienced in the social drivers of health and health disparities and community engagement of under-resourced populations.  \nKaren has consulted with non-profit organizations\, academic institutions\, and community-based organizations. She is an analytical and growth-minded professional with expertise in cultivating culturally sensitive collaborations. She has a proven track record of leading workplace transformation by enhancing operations and building dynamic\, patient-centered\, outcome-driven teams. She guides her clients in fully engaging patients and staff\, improving patient outcomes\, and reducing costs.  \nCurrent HMA projects include a three-year continuous quality improvement (CQI) training program for one of California’s largest health systems and the care management redesign of a 5\,000-member physician independent practice association. Supporting the move towards national clinical recognition standards\, Karen provides ongoing patient-centered medical home technical assistance to 11 rural and frontier clinics in Idaho. In the second largest health system in the country\, Karen developed and administered an evidenced-based preceptor training course\, resulting in the first cohort of nurse preceptors receiving evidence-based training. She has also developed new relationships with academic institutions for clinical rotations\, vibrant volunteer networks\, comprehensive service learning programs\, and a career ladder for support staff.  URL:https://ccalac.org/event/fundamentals-of-creating-a-care-plan/ LOCATION:Zoom CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240620T090000 DTEND;TZID=America/Los_Angeles:20240620T103000 DTSTAMP:20260418T025628 CREATED:20250819T142213Z LAST-MODIFIED:20260213T164804Z UID:10001781-1718874000-1718879400@ccalac.org SUMMARY:Behavioral Health Roundtable DESCRIPTION:Visit the Behavioral Health Roundtable page for more information. URL:https://ccalac.org/event/behavioral-health-roundtable/2024-06-20/ LOCATION:Webinar CATEGORIES:CCALAC Meetings END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240620T100000 DTEND;TZID=America/Los_Angeles:20240620T120000 DTSTAMP:20260418T025628 CREATED:20250819T152117Z LAST-MODIFIED:20250819T152117Z UID:10000707-1718877600-1718884800@ccalac.org SUMMARY:Human Resources Roundtable DESCRIPTION:Visit the Human Resources Roundtable page for more information. URL:https://ccalac.org/event/human-resources-roundtable-17/ LOCATION:CCALAC\, 445 S Figueroa Street\, Suite 2100\, Los Angeles\, CA\, 90071\, United States CATEGORIES:CCALAC Meetings END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240624T100000 DTEND;TZID=America/Los_Angeles:20240624T120000 DTSTAMP:20260418T025628 CREATED:20250819T152117Z LAST-MODIFIED:20250819T170647Z UID:10000708-1719223200-1719230400@ccalac.org SUMMARY:Board Meeting DESCRIPTION: URL:https://ccalac.org/event/board-meeting-24/ LOCATION:Webinar CATEGORIES:CCALAC Meetings,Board Meetings END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240625T100000 DTEND;TZID=America/Los_Angeles:20240625T120000 DTSTAMP:20260418T025628 CREATED:20250819T152117Z LAST-MODIFIED:20250819T152117Z UID:10000710-1719309600-1719316800@ccalac.org SUMMARY:Pharmacy Workgroup DESCRIPTION: URL:https://ccalac.org/event/pharmacy-workgroup-7/ CATEGORIES:CCALAC Meetings END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240625T110000 DTEND;TZID=America/Los_Angeles:20240625T120000 DTSTAMP:20260418T025628 CREATED:20250819T152117Z LAST-MODIFIED:20250819T152117Z UID:10000711-1719313200-1719316800@ccalac.org SUMMARY:SDOH Scoring and Risk Stratification: Best Practices and Examples from CHCs DESCRIPTION:To effectively address social risk factors in healthcare\, health centers can implement comprehensive assessment tools like PRAPARE® to identify and mitigate these risks. Understanding and applying risk stratification is crucial for advancing population health\, as it enables tailored interventions at the patient\, health center\, and community levels. By analyzing social drivers of health (SDOH)\, healthcare providers can prioritize resources and care strategies more efficiently. This session will demonstrate how health centers successfully use risk stratification to enhance patient outcomes\, showcasing the practical benefits of integrating these approaches into healthcare practices. \nLearning Objectives: \n\nReview steps health centers can take to address social risk including assessment tools such as PRAPARE®.\nUnderstand the concept of risk stratification and its impact on advancing population health at the patient\, health center\, and community levels.\nExplore real-world examples of health centers utilizing risk stratification to improve the health and well-being of their patients.\n\nPresented by Nālani Tarrant\, MPH\, Director of Social Drivers of Health (SDOH) and Cloé Destinoble\, MPH\, Project Manager of Equitable Health and Well-Being\, National Association of Community Health Centers \nComplimentary for CCALAC Members and Affiliates \nRegister Now! \n  \nInstructor Biographies: \nNālani Tarrant\, MPH\, Director of Social Drivers of Health (SDOH)\, National Association of Community Health Centers \nNālani Tarrant\, MPH\, PMP\, serves as the Director of Social Drivers of Health (SDOH) at the National Association of Community Health Centers\, where her dynamic leadership plays a pivotal role in spearheading collaborative SDOH initiatives with Federally Qualified Health Centers (FQHCs). Together\, they illuminate the path toward upstream community efforts that are instrumental in advancing health equity. Nālani’s multifaceted responsibilities encompass program development\, implementation\, and comprehensive evaluation\, all with a dedicated focus on the Protocol for Responding to and Assessing Patients Assets\, Risks\, and Experiences (PRAPARE) screening tool. Under her skillful guidance\, this tool has evolved into a powerful instrument for positive change\, enabling healthcare providers to gain a deeper understanding of and effectively address SDOH that impact individuals’ and families’ well-being. Her academic journey includes a bachelor’s degree in Behavioral Science from Drew University\, a Masters of Public Health in epidemiology from George Washington University\, and the prestigious attainment of her Project Management Professional accreditation in 2017. \nCloé Destinoble\, MPH\, Project Manager of Equitable Health and Well-Being\, National Association of Community Health Centers \nCloé Destinoble\, MPH serves as the Project Manager\, Equitable Health and Well-Being at the National Association of Community Health Centers. She currently helps health centers develop and implement data-driven strategies for documenting and addressing patient social risk factors through partnerships and focuses on building health center capacity to collect and act on standardized data on social drivers of health (SDOH). Cloé started her career in healthcare as she served in roles that aimed to optimize provider workflow and increase efficiency. Cloé then went on to serve as a health promoter by assisting with prevention of disease transmission by communicating audience-appropriate public health content\, both in writing (health messaging using technology) and through oral presentations\, while applying awareness of cultural values. Cloé later led projects that allowed her to develop and disseminate appropriate resources\, provide continuing education\, provide technical assistance and ran programs that support clinical care on the frontline of healthcare for underserved populations. She has also worked as an HIV peer educator for health departments and contributed as a Biological Scientist in their epidemiology departments. Cloé graduated from the Department of Health Promotion and Disease Prevention\, Stempel College at Florida International University with a master’s degree in Public Health with a concentration in Maternal and Child Health. She obtained a bachelor’s degree in psychology from Florida Atlantic University. URL:https://ccalac.org/event/sdoh-scoring-and-risk-stratification-best-practices-and-examples-from-chcs/ LOCATION:Zoom CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240626T120000 DTEND;TZID=America/Los_Angeles:20240626T133000 DTSTAMP:20260418T025628 CREATED:20250819T152119Z LAST-MODIFIED:20250819T152119Z UID:10000713-1719403200-1719408600@ccalac.org SUMMARY:Patient Adherence to Care Plan Goals and Effective Care Coordination Approaches After Care Plan Visit DESCRIPTION:Suzzane Daub\, LCSW of Health Management Associates will facilitate a 90-minute webinar focused on how to use motivational interviewing (MI) and trauma-informed care to increase patient engagement and adherence to care plan goals. This webinar will build upon the content shared in webinar 1 to provide enhanced care managers the skills needed to engage clients with addressing barriers to patient-centered goals. Attendees will participate in interactive engagement strategies such as “real-play” to facilitate a strong understanding of MI concepts. \nAt the end of this session\, participants should be able to: \n\nDescribe the spirit of motivational interviewing and how it aligns with the key principles of trauma-informed care.\nUtilize core MI skills (OARS) to elicit motivation for change and adhere to care plan goals.\nLearn strategies on how to engage clients in between care management visits.\n\nPresented by Suzanne Daub\, LCSW\, Principal\, Health Management Associates. \nRegister Now! \nComplimentary for CCALAC Members and Affiliates \nInstructor Biography: \nSuzanne Daub is a leading expert and nationally recognized trainer in integrated healthcare who knows how to help clients design\, scale and evaluate behavioral integration into primary care and wellness culture. She is an energetic coach who believes building quality integrated systems of care means committing deeply to the people who deliver the work and empowering service users. Suzanne is best known for her creative leadership\, which inspires those who serve vulnerable populations to embrace responsibility for transforming the way healthcare is delivered. She is passionate about a “no wrong door” approach to integrated care and works across systems to ensure that individuals and families get whole-person\, recovery-oriented services regardless of where they seek help.  \nSuzanne has more than 30 years of experience in direct patient care\, program administration and managed care. For 18 years\, she served as director of behavioral health at a multisite Federally Qualified Health Center (FQHC) in Philadelphia where she integrated care using the Behavioral Health Consultation (BHC) model. Suzanne co-founded the largest network of primary care behavioral health providers in the country and was recognized by the Pennsylvania Association of Community Health Centers with the Innovations Award.  \nAs the extreme health disparities among people with serious mental illness came to light\, Suzanne brought her integrated care skills to community mental health organizations across the country as a senior integrated care consultant for the National Council for Behavioral Health.  URL:https://ccalac.org/event/patient-adherence-to-care-plan-goals-and-effective-care-coordination-approaches-after-care-plan-visit/ LOCATION:Zoom CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240627T100000 DTEND;TZID=America/Los_Angeles:20240627T120000 DTSTAMP:20260418T025628 CREATED:20250819T152119Z LAST-MODIFIED:20250819T152119Z UID:10000714-1719482400-1719489600@ccalac.org SUMMARY:Mastering Exit Interviews DESCRIPTION:Exit interviews play a crucial role in understanding the reasons behind employee departures\, providing organizations with valuable insights into their workplace culture\, management practices\, and potential areas for improvement. By conducting thorough exit interviews\, businesses can identify trends\, address concerns\, and enhance retention strategies. This process helps retain top talent and fosters a culture of transparency and continuous improvement within the organization.  \nBy attending this session\, attendees will be able to:  \n\nUnderstand the purpose and significance of exit interviews.  \nDiscover how to design and implement an effective exit interview process.  \nDevelop skills in building rapport and conducting interviews with sensitivity.  \nGain proficiency in analyzing and utilizing exit interview data.  \nOvercome challenges and navigate difficult conversations during exit interviews.  \nEstablish best practices and strategies for continuous improvement in the exit interview process.  \n\nPresented by Kelli Vrla\, CSP\,  Engagement Expert & Founder of EngageYOUniversity  \nCCALAC Member and Affiliate Cost: $75 \nNon-member Cost: $125 \nRegister Now! \n  \nInstructor Biography \nKelli Vrla\, CSP\, is the founder of Engage YOUniversity\, a Leadership Author and a Workshop Leader. She has more than 30 years of experience: 16 years as a broadcast sales executive and 14 as CEO of her own people development firm. Kelli brings a clearer understanding to handling change\, effective marketing\, bottom-line communications\, difficult and demanding people\, and motivating the tough-to-motivate. She helps people stay less stressed and laser-focused on full throttle productivity. Kelli helps you and your people effectively ignite awareness to optimize the biggest challenges. \nThis training has been made possibly through the generous support of Kaiser Permanente. URL:https://ccalac.org/event/mastering-exit-interviews/ LOCATION:Webinar CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240628T090000 DTEND;TZID=America/Los_Angeles:20240628T103000 DTSTAMP:20260418T025628 CREATED:20250819T152119Z LAST-MODIFIED:20250819T152119Z UID:10000715-1719565200-1719570600@ccalac.org SUMMARY:Happy Teams\, Happy Bosses: A Practical Introduction to Humble Leadership and Learning Culture DESCRIPTION:Work keeps getting more complex for everyone\, and for people who lead from the middle maybe most of all. There are ways to work with your team that reduce the risk of burnout\, help everyone let go of perfectionism\, and get better results. Instructor Hunter Gatewood is a social worker\, leadership coach\, and friend to health centers. He will introduce you to the mindset shifts and a few practical activities to help you feel more relaxed and confident\, as you build a team culture that works. \nIdeal participants are health center supervisors\, managers\, and directors who want a clear vision and practical tools to help them lead teams through change and improvement. Perfect for new leaders and for seasoned leaders who want a short learning experience to refresh their ideas and approach to team development. \nBy participating in this program middle-management community health center leaders will be able to: \n\nDevelop a clear vision of ideal staff team dynamics\, including the values of belonging\, trust\, and collaborative learning;\nPractice leadership behaviors that support humility\, learning\, and ownership; and\nUnderstand how to build a humble learning culture within one team or department\, safely and respectfully\, even when this focus and mindset is different than the norm.\n\nSessions will be held on June 14\, 28\, & July 12 \nPresented by Hunter Gatewood\, MSW\, LCSW\, Owner and Principal\, Signal Key Consulting \nComplimentary for CCALAC Members and Affiliates \nRegister Now! \n  \nInstructor Biography: \n \nHunter Gatewood\, MSW\, LCSW\, and his company Signal Key Consulting partner with organizations that want healthy teams and an adaptive learning culture. He specializes in supporting people who manage from the middle of organizations. His background before his work on leadership and culture is in social work for people with multiple complex needs\, and systems redesign through quality improvement instruction and coaching. Learn more about Hunter’s ideas and leadership courses at www.huntergatewood.com.. \n  \n  \nThis training has been made possibly through the generous support of Kaiser Permanente. URL:https://ccalac.org/event/happy-teams-happy-bosses-a-practical-introduction-to-humble-leadership-and-learning-culture-2/ LOCATION:Zoom CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240704T090000 DTEND;TZID=America/Los_Angeles:20240704T103000 DTSTAMP:20260418T025628 CREATED:20250819T152119Z LAST-MODIFIED:20251027T214129Z UID:10000716-1720083600-1720089000@ccalac.org SUMMARY:Quality Improvement Roundtable DESCRIPTION:Visit the Quality Improvement Roundtable (QI) page for more information. URL:https://ccalac.org/event/quality-improvement-roundtable/2024-07-04/ LOCATION:Webinar CATEGORIES:CCALAC Meetings END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240710T140000 DTEND;TZID=America/Los_Angeles:20240710T160000 DTSTAMP:20260418T025628 CREATED:20250819T152119Z LAST-MODIFIED:20250819T152119Z UID:10000719-1720620000-1720627200@ccalac.org SUMMARY:HICS – Incident Command System for Clinics DESCRIPTION:This virtual course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System (HICS). Incorporation of the Incident Command System (ICS)/Healthcare Incident Command System (HICS) into the clinic enables cross-sector collaboration and support\, including emergency resource requests and effective recovery procedures. This training includes didactic and interactive activities and a Tabletop Exercise to include:  \n\nIncident management team chart \nAll hazards approach \nIncident action planning \nJob action sheets \nIncident planning guides \nIncident response guides \nHICS forms \nDemobilization and recovery \n\nDuring this virtual training\, participants will: \n\nLearn the principal concepts and features of the Incident Command System; \nUnderstand the roles and relationships of the incident management team for health centers; \nUnderstand the principles of incident action planning.\n\nPresented by Mary Massey\, BSN\, MA\, PHN\, VP Emergency Management\, California Hospital Association. \nRegister Now! \nComplimentary for CCALAC’s Emergency Management Workgroup Members. \nInstructor Biography: \nMary Massey has over 25 years in hospital emergency services and county health disaster management. She participates in multi-agency\, state and federal coalitions and deploys with the CA-1 DMAT and CalMAT Teams to multiple wildfire and hurricanes; previous emergencies include Ike\, Katrina and the Camp Fire. She is a member of the HICS National Workgroup\, and participated in projects with the CDC\, United Nations\, and numerous Homeland Security Exercises across the country. She has her BSN and Public Health Nurse Certificate\, and graduated from the Naval Postgraduate School with a Master’s in Homeland Security and Defense. She is currently the California Hospital Association\, VP Emergency Management.  URL:https://ccalac.org/event/hics-incident-command-system-for-clinics-3/ LOCATION:Zoom CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240711T120000 DTEND;TZID=America/Los_Angeles:20240711T133000 DTSTAMP:20260418T025628 CREATED:20250819T152119Z LAST-MODIFIED:20250819T152119Z UID:10000720-1720699200-1720704600@ccalac.org SUMMARY:UDS+ Patient-Level Data Submission: Lessons Learned DESCRIPTION:HRSA Uniform Data System (UDS) submission requirements\, processes and expectations are common knowledge across health centers and look-alikes. HRSA Health Center Program awardees and look-alikes are required to report a core set of information\, including data on patient characteristics\, services provided\, clinical processes and health outcomes\, patients’ use of services\, staffing\, costs\, and revenues as part of a standardized reporting system known as the Uniform Data System (UDS). Over the course of the past year and a half\, regular guidance and updated timelines have been shared with HIT vendors and health centers as they begin to prepare their systems for submitting annual UDS reports through new UDS+ FHIR based API pathway(s) that will now include patient level de-identified data. Many health centers submitted voluntary UDS+ data earlier this year and we will be highlighting the experiences and lessons learned from two HCCN participating health centers\, White Memorial Community Health Center and Northeast Valley Health Corporation (NEVHC).This one-hour and thirty-minute session is designed to provide health centers with real-time updates and takeaways from HRSA’s Cohort 1 UDS+ data submission and to share new information regarding upcoming HRSA UDS+ Cohorts and future UDS+ submissions. \nBy attending this session\, attendees will be able to:  \n\nObtain lessons learned and main takeaways from health center’s voluntary UDS+ data submissions in Cohort 1. \nDiscover new information and updates from HRSA regarding UDS+ submission\, cohort participation\, and preparation for submitting UDS+ data in February 2025. \nGain new HIT vendor best practices and guidance for preparing future UDS+ submissions and validating your data before submission. \n\nPresented by Stephen Gutierrez\, Chief Information Officer\, Northeast Valley Health Corporation\, Raymond Ople\, MPH\, Assistant Director of Network Programs and Initiatives\, Community Clinic Association of LA County (CCALAC)\, Itohan Oyamendan\, Chief Operations Officer\, White Memorial Community Health Center\, Rachel Proud\, MPH\, Associate Director of Practice Transformation Services\, CMA Physician Services Organization (CMA PSO)\, and Anu Srinivasan\, Nextgen Applications Support Specialist & Reports Analyst\, Northeast Valley Health Corporation.  \nRegister Now! \nComplimentary for CCALAC Members and Affiliates \nSpeaker Biographies: \nRachel Proud\, MPH\, Associate Director of Practice Transformation Services\, CMA Physician Services Organization (CMA PSO) \nRachel has 11 years of experience working with community health centers\, private practices\, and hospitals to improve patient experience\, clinical quality measures and improve operational efficiency.  \nAs the Associate Director of Practice Transformation\, Rachel manages the practice transformation work and team to meet client goals and objectives. Ms. Proud is responsible for multiple ongoing projects and has expansive field experience\, working with over 30 different health centers and small practices in multiple counties across the state\, primarily in Los Angeles County.  \nShe has a strong track record of achieving quality improvement\, utilization management\, and transformational results for the organizations she has supported. She also leads efforts to optimize EHR use and data reporting\, engage patients and families\, optimize transitions to community care settings after acute hospitalization\, and improve patient education and management in all care settings.  \nPrior to her work with CMA PSO for the last 3 years\, Ms. Proud worked as a Senior Managing Consultant for a Southern California-based consulting firm. She has also worked directly with families and patients as an intake patient advocate at Mission Hospital providing eligibility screening and enrollment support for multiple different health insurance plans. Ms. Proud holds an MPH with a focus in public health policy from University of Southern California.  \nRaymond Ople\, MPH\, Assistant Director of Network Programs and Initiatives\, Community Clinic Association of LA County (CCALAC) \nRaymond Ople\, MPH\, is CCALAC’s Assistant Director of Network Programs and Initiatives. Raymond has been with CCALAC for over 11 years and is also CCALAC’s designated Project Director of its Health Center Controlled Network (HCCN) program. He has over 16 years of professional experience in the healthcare industry and is responsible for the oversight of CCALAC’s HCCN program and the effective coordination of CCALAC’s practice transformation technical assistance initiatives internally and with external partners. Raymond is the current chair of the California Primary Care Association’s HCCN Peer Network and is a contributing member of the national HCCN Peer Learning Team Advisory Committee\, which is supported by HRSA. Raymond holds a Master of Public Health from the University of California\, Los Angeles (UCLA)\, and a Bachelor of Science in Health Promotion and Disease Prevention Studies from the University of Southern California (USC). He is also a current Board Member of the UCLA Fielding School Health Policy and Management Alumni Association.  \nItohan Oyamendan\, Chief Operations Officer\, White Memorial Community Health Center \nMrs. Oyamendan is an experienced operations healthcare executive with a track record of leading successful practice initiatives\, driving process improvements\, maximizing productivity\, and introducing system efficiencies to propel growth. She has 20 years of health care and leadership experience within Federally Qualified Health Centers and Managed Behavioral Health Organizations serving the safety-net populations in Southern California counties\, most extensively in Los Angeles County. \nMrs. Oyamendan earned a Master of Health Administration from the University of Southern California and a Bachelor of Arts in Political Science from the University of California\, Riverside. \nStephen Gutierrez\, Chief Information Officer\, Northeast Valley Health Corporation \nStephen was hired by Northeast Valley Health Corporation in 2003 in the newly created position of Director of Information Technology and was promoted to Chief Information Officer in 2012. His main focus was in managing the growth and integration of technology across all sections of the corporation and developing a strategic guideline to follow for future expansion. The Information Technology department he leads consists of 15 staff and supports both hardware and software applications including network and telecommunications systems. \nIn the 21 years Stephen has been at NEVHC\, his department has been instrumental in implementing many electronic systems including Nextgen EPM/EHR\, Pre-visit Patient Engagement System\, Dentrix Dental EHR\, a QS/1 Pharmacy System with Interactive Voice Response system for 24hour prescription refills\, i2i Tracks Population Management System\, an automated reporting system\, automated outreach through text and voice communication and recently migrated the company to a hosted telephone system. Interoperability has been an on-going focus with Radiology vendors and Health Information Exchange networks. Stephen regularly attends the CCALAC HIT and Nextgen User Group meetings and is an active member of the CPCA forums. \nPrior to joining NEVHC\, Stephen worked for Fountain View\, Inc.\, a 50 site\, multi-state skilled nursing facility and Orthopaedic Hospital in downtown Los Angeles. His education includes a Bachelor’s degree in Business Administration with a concentration in Information Management from Cal State Fullerton. \nAnu Srinivasan\, Nextgen Applications Support Specialist & Reports Analyst\, Northeast Valley Health Corporation \nAnu joined Northeast Valley Health Corporation in 2019 and will reach her five-year mark in August. Anu is a clinician by training (OB/GYN)\, but due to circumstances not under her control\, quickly trained in Health Information Technology (HIT). She has gained immense insight & expertise using various EHR applications\, with Nextgen at the top of the list. \nAnu is the NG Support Specialist and Reports Analyst developing custom reports\, performing and coordinating NG application configuration changes in coordination with the CIO and HIT Support Manager. She is responsible for managing all NG custom template changes internal and external. The NG Support Specialist manages the configuration for patient outreach systems. Anu is also well versed with Rosetta interface connecting external vendors- Labs\, Mirth\, Nextgen Share etc. \nAnu’s strengths include her ability to learn and retain a tremendous volume of knowledge of the Nextgen software application. She has a strong desire to not only provide support for our care teams but to find the best possible solution to allow our organization to provide the best care we can provide. Anu is dedicated and always available to perform whatever job needs to be performed. She has blossomed in her ability to customize Nextgen templates and configurations. Anu is a key individual in the Information Technologies department to enhance the options of Nextgen. This last year she was instrumental in implementing the latest Nextgen upgrade and patches\, a custom Time Out process for Joint Commission\, automated Standing Orders and working with NG vendors on ECM\, Group templates and automation of PRAPARE and Pearls screening tools. \n  URL:https://ccalac.org/event/uds-patient-level-data-submission-lessons-learned/ LOCATION:Webinar CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240712T090000 DTEND;TZID=America/Los_Angeles:20240712T103000 DTSTAMP:20260418T025628 CREATED:20250819T152120Z LAST-MODIFIED:20250819T152120Z UID:10000722-1720774800-1720780200@ccalac.org SUMMARY:Happy Teams\, Happy Bosses: A Practical Introduction to Humble Leadership and Learning Culture DESCRIPTION:Work keeps getting more complex for everyone\, and for people who lead from the middle maybe most of all. There are ways to work with your team that reduce the risk of burnout\, help everyone let go of perfectionism\, and get better results. Instructor Hunter Gatewood is a social worker\, leadership coach\, and friend to health centers. He will introduce you to the mindset shifts and a few practical activities to help you feel more relaxed and confident\, as you build a team culture that works. \nIdeal participants are health center supervisors\, managers\, and directors who want a clear vision and practical tools to help them lead teams through change and improvement. Perfect for new leaders and for seasoned leaders who want a short learning experience to refresh their ideas and approach to team development. \nBy participating in this program middle-management community health center leaders will be able to: \n\nDevelop a clear vision of ideal staff team dynamics\, including the values of belonging\, trust\, and collaborative learning;\nPractice leadership behaviors that support humility\, learning\, and ownership; and\nUnderstand how to build a humble learning culture within one team or department\, safely and respectfully\, even when this focus and mindset is different than the norm.\n\nSessions will be held on June 14\, 28\, & July 12 \nPresented by Hunter Gatewood\, MSW\, LCSW\, Owner and Principal\, Signal Key Consulting \nComplimentary for CCALAC Members and Affiliates \nRegister Now! \n  \nInstructor Biography: \n \nHunter Gatewood\, MSW\, LCSW\, and his company Signal Key Consulting partner with organizations that want healthy teams and an adaptive learning culture. He specializes in supporting people who manage from the middle of organizations. His background before his work on leadership and culture is in social work for people with multiple complex needs\, and systems redesign through quality improvement instruction and coaching. Learn more about Hunter’s ideas and leadership courses at www.huntergatewood.com.. \n  \n  \nThis training has been made possibly through the generous support of Kaiser Permanente. URL:https://ccalac.org/event/happy-teams-happy-bosses-a-practical-introduction-to-humble-leadership-and-learning-culture-3/ LOCATION:Zoom CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240716T093000 DTEND;TZID=America/Los_Angeles:20240716T110000 DTSTAMP:20260418T025628 CREATED:20250819T152120Z LAST-MODIFIED:20250819T152120Z UID:10000723-1721122200-1721127600@ccalac.org SUMMARY:Homeless Health Advisory Group DESCRIPTION:Visit the Homeless Health Advisory Group (HHAC) webpage for more information. URL:https://ccalac.org/event/homeless-health-advisory-group/ LOCATION:Webinar CATEGORIES:CCALAC Meetings END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240717T090000 DTEND;TZID=America/Los_Angeles:20240717T113000 DTSTAMP:20260418T025628 CREATED:20250819T152120Z LAST-MODIFIED:20250819T152120Z UID:10000724-1721206800-1721215800@ccalac.org SUMMARY:Sliding Fee Discount Program DESCRIPTION:This two-part training will support community health center compliance with Form 5A Sliding Fee Discount Program (SFDP). Session one is a technical training on SFPD requirements and what flexibility the community health center has in designing their program. Part two is a hands-on session on how to implement and monitor your HRSA compliant SFDP\, while preparing for Operational Site Visits (OSV). Attendees are asked to bring their SFDP policy and related forms for this portion. \nAs a result of this training\, attendees will: \n\nIdentify which requirements are defined by HRSA\, and those by the community health center.\nLearn key elements that must be included in your SFDP and its link to Form 5A.\nEvaluate your SFDP policy and scale and related forms for each requirement.\nUnderstand how and with whom to waive charges.\n\nPresented by Lucy Reimche\, CPA\, MBA\, Reimche & Associates\, LLC. \nRegister Now! \nMember Cost: $250 \nNon-member Cost: $300 \nSpeaker Biography: \nLucy Reimche is an accountant in California since 1993 working in both the public and private sectors. She started as an auditor at Ernst & Young where she specialized in performing audits of complex governmental entities. She then moved into the healthcare industry serving as a Chief Financial Officer for hospitals for 13 years and as a contracted Chief Financial Officer for over 20 years for federally qualified clinics and worked in public accounting with a focus on FQHCs. From 2011 until 2019 she was the managing partner for FHG Partners\, LLP\, a CPA firm that specialized in FQHC & FQHC–LAL needs. Since 2007\, she has been the owner of Reimche & Associates LLC\, a consulting firm focusing on non-profit compliance\, strategic planning\, grant compliance\, and accounting system conversions for FQHC & FQHC-LALs. Her audit specialty is serving not-for-profit healthcare clinics\, performing all types of financial\, compliance and pension audits and providing consulting services. URL:https://ccalac.org/event/sliding-fee-discount-program/ LOCATION:Webinar CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240718T130000 DTEND;TZID=America/Los_Angeles:20240718T150000 DTSTAMP:20260418T025628 CREATED:20250819T152122Z LAST-MODIFIED:20250819T152122Z UID:10000728-1721307600-1721314800@ccalac.org SUMMARY:HIT Roundtable DESCRIPTION:HIT Roundtable 8-21-2025\n\n \n\n\n\nAttendee Name*\n\n \n \n First\n \n \n \n Last\n \n\nAttendee Title*\n\n\nOrganization*\nAchievable HealthAAA Comprehensive Health CareAll For Health\, Health For AllAll-InclusiveAlta MedAngeles Community HealthAPLA HealthArroyo Vista FamilyAsian Pacific Health Care VentureBAART Community HealthcareBartz – AltadonnaBehavioral Health Services Inc.Benevolence Health CentersBuddhist Tzu Chi Medical FoundationCenter for Family Health and EducationCentral City CommunityCentral Neighborhood Health FoundationChinatown Service CenterClinica Msr. Oscar A. RomeroCommunity Medical Wellness CentersComplete Care Community Health CenterComprehensive Community Health CentersEast Valley Community Health CenterEisner HealthEl Proyecto del BarrioFamily Health Care Center of Greater LAGarfield Health CenterGracelight Community HealthHarbor Community Health CenterHerald Christian Health CenterIMCESJWCH InstituteKedren HealthKHEIR CenterLA Christian Health CenterLA LGBT CenterMission City Community NetworkNortheast Community ClinicNortheast Valley Health CorporationParktree Community Health CenterPlanned Parenthood Los AngelesPlanned Parenthood Pasadena and San GabrielSaban Community ClinicSan Fernando Community Health CenterSouth Central FamilySouthern California Medical CenterSt Anthony Medical CentersSt. John’s Community HealthT.H.E. Health and Wellness CenterTarzana Treatment CenterTCC Family HealthThe R.O.A.D.S FoundationTri State Community Health CenterUMMA Community ClinicUniCare Community Health CenterUniversal Community Health CenterValley Community Health CenterVenice Family ClinicVia Care Community Health CenterWatts Healthcare CorporationWestside Family Health CenterWhite Memorial Community HealthWilmington Community ClinicYehowa Medical Services\n\nAttendee Email*\n\n \n \n Enter Email\n \n \n \n Confirm Email\n \n\n \n\nPhone Number*\n\n\nWould you like to be notified of future training opportunities? (Check all that apply)\n\n\n\n \n Policy & Advocacy\n \n\n \n Finance & Operations\n \n\n \n Clinical Services\n \n\n \n Workforce\n \n\n \n Disaster Preparedness\n \n\n \n Health Information Technology\n \n\n \n Pharmacy\n \n\n\n\n\n\n\n\n\n\nAdd more Attendees\n\n\n\nFirst Name\n\n\n\n\nLast Name\n\n\n\n\nAttendee Title\n\n\n\n\nAttendee Email\n\n \n \n\n\nAdd AttendeeRemove Attendee\n\n\n\n\n\nUntitled\nFirst ChoiceSecond ChoiceThird Choice\n\nEmail\n\nThis field is for validation purposes and should be left unchanged. URL:https://ccalac.org/event/hit-roundtable-7/ CATEGORIES:CCALAC Meetings END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240719T100000 DTEND;TZID=America/Los_Angeles:20240719T120000 DTSTAMP:20260418T025628 CREATED:20250819T152122Z LAST-MODIFIED:20250819T152122Z UID:10000729-1721383200-1721390400@ccalac.org SUMMARY:Navigating Identity Salience\, Power\, Privilege & Inequities DESCRIPTION:This course will help attendees understand the critical role personal and social identities play in our daily and professional lives. Recognizing historical policies and practices that disenfranchise Black\, Indigenous and People of Color helps us to view race and gender as power constructs. Holding this perspective allows us to begin removing these policies and practices to achieve equitable outcomes for the people we serve.  \nBy the end of this interactive training\, attendees will:   \n\nGain an understanding of personal and social identity.  \nRecognize power and privilege in relation to social identity. \nLearn effective ways to enhance knowledge and put content into practice at work and in daily life. \n\nPresented by Dr. Nooshin Valizadeh\, JEDI Consultant and Instructional Faculty + Artivist. \nRegister Now! \nComplimentary for CCALAC Members & Affiliates.  \nInstructor Biography: \nDr. Nooshin Valizadeh (she/hers) is a trauma-informed facilitator\, speaker\, author and educator with a deep commitment to advancing racial equity\, diversity\, and inclusion in educational and organizational contexts. With a distinct focus on intersectionality\, she approaches every initiative with an appreciation for the interconnected nature of identity and the challenges faced by under-resourced communities. Dr. Nooshin is a trilingual\, passionate advocate for professional development\, leveraging her expertise to enhance practitioner efficacy\, and cultivate a more inclusive and equitable workplace climate. Her clients include school districts\, universities\, politicians\, Fortune 500 companies\, and more.   \nA skilled spoken-word artist\, she advocates for empowerment and awareness of the global community of historically under-resourced women and survivors of violence\, as well as a nuanced and deeper understanding of identity and society around us. On the day of the Supreme Court Justice Brett Kavanaugh’s confirmation in 2018\, she was asked to perform her “Survivor Solidarity” poem in front of over 22\,000 people\, and was picked up by World Stage Press soon after. Her poetry book WOMXN\, gives voice to the survivorhood and resistance of a womxn’s existence in America in the form of chapters that demonstrate ways in which WOMXN can be emotionally unhoused in exile\, empowered in solidarity and more. Visit her at www.drnooshv.com.  \nThis training has been made possibly through the generous support of Cedars-Sinai. URL:https://ccalac.org/event/navigating-identity-salience-power-privilege-inequities/ LOCATION:Zoom CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240724T090000 DTEND;TZID=America/Los_Angeles:20240724T113000 DTSTAMP:20260418T025628 CREATED:20250819T152122Z LAST-MODIFIED:20250819T152122Z UID:10000731-1721811600-1721820600@ccalac.org SUMMARY:Sliding Fee Discount Program DESCRIPTION:This two-part training will support community health center compliance with Form 5A Sliding Fee Discount Program (SFDP). Session one is a technical training on SFPD requirements and what flexibility the community health center has in designing their program. Part two is a hands-on session on how to implement and monitor your HRSA compliant SFDP\, while preparing for Operational Site Visits (OSV). Attendees are asked to bring their SFDP policy and related forms for this portion. \nAs a result of this training\, attendees will: \n\nIdentify which requirements are defined by HRSA\, and those by the community health center.\nLearn key elements that must be included in your SFDP and its link to Form 5A.\nEvaluate your SFDP policy and scale and related forms for each requirement.\nUnderstand how and with whom to waive charges.\n\nPresented by Lucy Reimche\, CPA\, MBA\, Reimche & Associates\, LLC. \nRegister Now! \nMember Cost: $250 \nNon-member Cost: $300 \nSpeaker Biography: \nLucy Reimche is an accountant in California since 1993 working in both the public and private sectors. She started as an auditor at Ernst & Young where she specialized in performing audits of complex governmental entities. She then moved into the healthcare industry serving as a Chief Financial Officer for hospitals for 13 years and as a contracted Chief Financial Officer for over 20 years for federally qualified clinics and worked in public accounting with a focus on FQHCs. From 2011 until 2019 she was the managing partner for FHG Partners\, LLP\, a CPA firm that specialized in FQHC & FQHC–LAL needs. Since 2007\, she has been the owner of Reimche & Associates LLC\, a consulting firm focusing on non-profit compliance\, strategic planning\, grant compliance\, and accounting system conversions for FQHC & FQHC-LALs. Her audit specialty is serving not-for-profit healthcare clinics\, performing all types of financial\, compliance and pension audits and providing consulting services. URL:https://ccalac.org/event/sliding-fee-discount-program-2/ LOCATION:Webinar CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20240725T090000 DTEND;TZID=America/Los_Angeles:20240725T123000 DTSTAMP:20260418T025628 CREATED:20250819T152122Z LAST-MODIFIED:20250819T152122Z UID:10000732-1721898000-1721910600@ccalac.org SUMMARY:NextGen User Collaborative Training DESCRIPTION:This training will be held July 25 & 26 from 9am – 12:30pm via zoom.  \nTwo days of learning to configure and maximize performance coding for health centers\, find the best workflows to meet UDS reporting and social drivers of health (SDOH). We’ll also discuss best practices for promoting patient engagement and take the fear out of NextGen upgrades. \nLearning Objectives: \n\nAttendees will learn where all the CPT II measures are found within NextGen and how they can configure custom fields.\nAttendees will be well-equipped to identify areas where UDS performance-based measures align with best practices.\nAttendees will learn all the SDOH functionality available within a concentration on the PRAPARE tool.\nAttendees will learn strategies to encourage patient engagement tool promotion to patients from front desk to check out.\nAttendees will learn best practices for taking the pain out of managing upgrades.\n\nPresented by Julie Chiesa\, NextGen SME \nView the agenda for July 25th here. View the agenda for July 26th here. \nThis training is restricted only to participants of the CCALAC NextGen User Collaborative. \nRegister Now! \nShould you have any inquiries\, please reach out to Nothabo Ndlovu\, Health IT Programs Coordinator at nndlovu@ccalac.org.  \n  \nInstructor Biography: \nJulie Chiesa is a consultant with more than 20 years of experience supporting NextGen organizations. She is a NextGen Certified Professional (NCP) with emphasis on EHR and is responsible for directing clients on best practices and educating on how to successfully configure\, implement\, and utilize NextGen Enterprise. \nShe has extensive experience in NextGen’s development platforms including creating custom content and modifying templates within the out-of-box clinical template set (aka ACE/KBM). She specializes in portable development so that custom content is easily re-integrated during upgrades and truly enjoys teaching practice constituents on how to do their own smart development as much as doing the development herself. Her concentration is always on streamlining processes and “less clicks” for clinical providers and ancillary staff. \nJulie works with groups of all sizes from solo practitioners to large enterprises like MSOs\, ACOs\, FQHCs and national hospital organizations. She has a strong working knowledge of specialty content including but not limited to\, Internal Medicine/Family Practice\, Orthopedics\, Rheumatology\, Pediatrics\, ENT\, Cardiology\, Endocrinology\, Gastroenterology\, General Surgery\, Behavioral Health\, Ophthalmology\, and OBGYN. \nIn addition to NextGen\, Julie has a working knowledge of other products in the healthcare space. Prior to her healthcare IT career\, she was a technology journalist and was a pioneer in some of the earliest web development and online service platforms. \n  URL:https://ccalac.org/event/nextgen-user-collaborative-training/ LOCATION:Zoom CATEGORIES:Training END:VEVENT END:VCALENDAR