Community Clinic Association of Los Angeles County

Healthcare Disaster Management Training
2025-10-07 07:00 - 17:00, 2025-10-08 07:00 - 17:00 (America/Los_Angeles) | LA General Medical Center, 1200 North State Street, Rm 1350, Los Angeles, CA, 90033, United States
Does your healthcare facility need training on surge capacity management for natural hazards and chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for Healthcare Disaster Management Training, an in-depth two-day session that is a product of the Los Angeles County Department of Health Services Emergency Medical Services Agency’s Disaster Resource Center Program. This course has a broad approach, with both a clinical and non-clinical target audience that includes but is not limited to healthcare administrators, physicians, nurses, emergency care technicians, safety/security officers, facilities management, mental health, ancillary, legal/risk management, human resources, educators, clinic and first receiver staff. Participants will learn how to move beyond awareness and focus on operational strategies.
At the end of the course, participants will be able to:

Identify an all hazards approach to coordinate a healthcare facility’s response during a mass casualty incident.
Perform a role in the hospital command center.
Perform a role in either the emergency department or triage.
Describe the healthcare facility’s role in a disaster.

This two-day course features:

Lectures and skill sessions
Tabletop and functional exercises
Immediate exercise evaluation and feedback
Continuing education credits*

Location
LA General Medical Center
Old General Hospital, Room 1350
1200 North State Street
Los Angeles, CA 90033
Dress Requirements
Casual/comfortable or scrubs. You will be moving around during this hands-on training. Temperatures vary and a jacket is recommended.
For the agenda and more details, please see the Hospital Disaster Management Training Flyer.
This event will be held October 7-8, 2025
Training fee: $100
Register Now!
Registration Closes September 29, 2025
This training is provided by .

Enrollment Refresher Training
2025-10-07 09:00 - 12:00 | Zoom
Health center outreach and enrollment staff are invited to join their peers for an in-service session led by Maternal Child Health Access’ expert training team. This session is intended for experienced enrollers and will provide an overview of the following:

Medi-Cal program eligibility (MAGI and Non-MAGI) and annual redeterminations review
Covered California open enrollment, program changes and eligibility update for DACA recipients
Medi-Cal Access Program review
Kaiser Permanente Community Health Care Program eligibility changes
Medicare policy updates
Immigration concerns: Public Charge and Medi-Cal data sharing

By attending this course, participants will be able to:

Develop a comprehensive understanding of policy changes impacting Medi-Cal eligibility and coverage.
Gain tools to more effectively advocate for the communities they serve.
Learn strategies to identify and address common enrollment and access issues impacting their patients/clients.

Presented by Liz Ramirez, Director of Training & Education, Maternal Child Health Access.
This training is offered on two separate dates.
October 7, 2025 from 9:00am – 12PM
Register Now!
or
October 29, 2025 from 9:00AM – 12PM
Register Now!
CCALAC Early-Bird Member & Affiliate Rate: $100
Non-Member Rate: $200
Group rates and other registration discounts are available for this course. Email Traci Bivens-Davis at tbivens@ccalac.org for additional information.

Relias User Group
2025-10-10 09:00 - 10:30 | Webinar
The CCALAC Relias User Group meets on the second Friday of the month from 9:00am-10:00am. An additional 30 minutes is allocated for any technical assistance from 10:00am-10:30am and is optional.
Please visit the Relias – Learning Management System page for more information.

HCCN Advisory Committee
2025-10-10 15:00 - 16:00
The window to RSVP has closed. This form will reopen prior to the next occurrence of this meeting.

Policy Advisory Group (PAG)
2025-10-13 09:30 - 12:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States
Visit the Policy Advisory Group page for more information.

Clinical Advisory Group (CAG)
2025-10-14 09:00 - 10:30 | Webinar
Visit the Clinical Advisory Group page for more information.

Finance Committee
2025-10-14 11:00 - 12:00 | Webinar

Billing Professionals Roundtable
2025-10-14 13:00 - 14:00 | Zoom
To RSVP for this meeting click here.
Visit the Billing Professionals Roundtable page for more information.

Dental Roundtable
2025-10-15 09:00 - 10:00 | Zoom

Preparing for Medi-Cal Changes
2025-10-15 10:00 - 12:00 | Webinar
The State of California has announced changes to the Medi-Cal program, including freezing enrollment for Medi-Cal eligible individuals with Unsatisfactory Immigration Status (UIS), ceasing PPS payments for service rendered to UIS patients (instead paying fee-for-service), and stopping dental coverage for UIS adults.  All of these changes will be in effect by July 1, 2026! Is your organization prepared to address the multiple Medi-Cal changes on the horizon, as well as impending threats to Medi-Cal at the federal level?  Join CCALAC and Curt Degenfelder for this 90-minute webinar designed to help Los Angeles County FQHC leaders navigate this dynamic environment. We will explore essential tips and tools for scenario planning, illustrate real-world examples of budget contingency plans and re-forecasting in action, and share strategies to protect your health center’s financial sustainability amid ongoing federal and state fiscal changes.  We will review analytic tools allowing participants to calculate the impact on their own health center.
By attending this session, attendees will be able to:

Understand the current state and federal regulatory dynamics impacting Los Angeles FQHCs, including finalized state allocations and anticipated federal decisions.
Gain practical skills to develop and apply scenario planning tools that support financial sustainability and adaptability in times of uncertainty.
Analyze real-world examples of scenario planning in California health centers to identify key strategies for mitigating risk and maintaining service continuity.

Presented by Curt Degenfelder, President, Curt Degenfelder Consulting, Inc.
Register Now!
CCALAC Members and Affiliates Rate: $50
Non-Members Rate: $100
Instructor Biography:
Curt Degenfelder is a national Healthcare business consultant with 36 years of healthcare experience; 28 years focused on developing financial, operational, and strategic solutions for community health centers (CHCs). Curt’s expertise touches all facets of CHCs via his comprehensive analysis that runs from the front office to management and board. He was worked on the Alternative Payment Methodologies (APM) in Oregon and other states. Curt performs trainings for CHCs, state PCAs, and NACHC.

Recruitment Lunch and Learn: Toolkit to Support Health Center Staff Recruitment
2025-10-15 12:00 - 13:00 | Zoom
Join us for the release of the 2025 CCALAC Recruitment Toolkit. During this hour, you’ll learn and gain access to valuable recruitment resources available to community health centers. Resources will include sample job descriptions, interviewing tips and questions, AI prompts for recruiting, loan repayment and scholarship programs, onboarding and orientation tips, workforce resources and more. This training is ideal for those in workforce and recruitment roles such as recruiters, human resources staff, and those eager to learn more about recruiting health professionals.
At the end of the training, participants will:

Gain valuable tips on recruiting the next generation of health care professionals.
Learn about the many resources available to support your recruitment staff.
Receive access to CCALAC’s Recruitment Toolkit including tips, templates, and other workforce resources.

Presented by Alexander Gil, Workforce Recruitment Program Manager, CCALAC.
Register Now!
Instructor Biography:
Alexander (Alex) Gil is CCALAC’s Workforce Recruitment Program Manager. In this capacity he supports workforce initiatives aimed to support recruitment. Alex leads the Human Resources Roundtable, manages the FNP Community Care Residency program, attends career fairs to promote community health center careers, and manages the CCALAC Job Board and Resume Bank. Alex began working at CCALAC in 2016 as the Community HealthCorps Coordinator. Since then, Alex has served in several positions such as Workforce Coordinator, AmeriCorps Program Manager, Workforce Manager, and Assistant Director of Workforce. He received his Bachelor’s degree in Political Science with a minor in Legal Studies from the University of Rochester. He is a graduate of the 2020 Cedars-Sinai Managing to Leading Program and the 2023 Integrated Work Emerging Leaders Program.

Behavioral Health Roundtable
2025-10-16 09:00 - 10:30 | Webinar
Visit the Behavioral Health Roundtable page for more information.

Board Meeting
2025-10-20 10:00 - 12:00 | Webinar

Chief Financial Officer Roundtable
2025-10-20 13:00 - 14:30 | Zoom
To RSVP for this meeting, click HERE.
Visit the Chief Financial Officer Roundtable page for more information.

eClinicalWorks User Collaborative
2025-10-22 10:00 - 12:00 | Webinar
I’m sorry, this RSVP is currently closed.

Chief Operating Officer Roundtable
2025-10-23 09:30 - 11:00 | Zoom
Visit the Chief Operating Officer Roundtable page for more information.

Enrollment Refresher Training
2025-10-29 09:00 - 12:00 | Webinar

Homeless Health Peer Network
2025-11-04 10:30 - 11:30 | Webinar

Quality Improvement Roundtable: Closing the Gap - How HPV Vaccination Prevents Cancer Before it Starts
2025-11-06 09:00 - 10:00 | Webinar
Visit the Quality Improvement Roundtable (QI) page for more information.

CCALAC Leadership Training Series: Leading with Clarity, Credibility & Culture
2025-11-07 09:00 - 16:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States
CCALAC is proud to announce a CCALAC Leadership Training Series: Leading into the Future for health center professionals. The 3-session training intends to equip community health center staff with the skills necessary to seek professional advancement. Or, affirm existing skills that support daily operations within your organization. Registrants can attend one session or all three.
Who Should Attend: Health Center staff advancing their careers as Managers, Directors, and Executive Leaders.
Session 1: Leading with Clarity, Credibility & Culture
November 7, 2025 | 9:00 am – 4:00 pm | CCALAC Conference Space – space is limited
Leadership today takes more than a title—it takes real tools. This session gives leaders the skills to handle change, conflict, and team challenges calmly and with clarity. You’ll learn how to shift culture, speak with impact, and lead with purpose.
Today’s leadership challenges demand more than authority—they require agility, authenticity, and the ability to inspire action through connection. Leading with Clarity, Credibility & Culture is a dynamic, hands-on session designed to equip leaders with immediately applicable tools to meet the moment.
Participants will learn how to lead with intention, foster trust, and build resilient teams—even amid change, conflict, and complexity. This course empowers leaders to shape culture, sharpen communication, and strengthen credibility in ways that drive performance and engagement.
Whether you’re leading a team, a department, or an entire organization, this training provides the mindset, strategies, and behaviors to lead with clarity, speak with influence, and cultivate a culture where people thrive.
By the end of this course, participants will be able to:

Drive culture transformation by aligning purpose, people, and practices
Help teams see the bigger picture and connect daily work to mission
Navigate power dynamics with clarity and confidence
Demonstrate the art of leadership through presence, trust, and vision
Apply effective communication techniques that stick and inspire
Lead with emotional intelligence to boost morale and reduce friction
Foster psychological safety to encourage innovation and openness
Build trust-based accountability systems that energize performance
Use coaching conversations to unlock potential and commitment
Manage change resistance with empathy and resilience

Prior to attending this course, Leaders are strongly encouraged to complete a DiSC assessment. Access to the tool will be provided upon registration. Attendees should bring their results to the training session.
Presented by Kelli Vrla, CSP, Founder of Engage YOUniversity.
Register Now!
CCALAC Members and Affiliates Early Bird Rate: $100 per course or $250 in combination
Non-Members Early Bird Rate: $150 per course or $450 in combination
Courses in the series include:

Developing New Managers & Supervisors, November 21 — More Information — Register Now
Using AI for Effective Leadership, December 5 — More Information — Register Now

Instructor Biography:
Kelli Vrla, CSP, is the founder of Engage YOUniversity, a Leadership Author and Workshop Leader. She has 30+ years of experience: 16 years as a broadcast sales executive and 14 as CEO of her own people development firm. Kelli brings a clearer understanding in handling change, effective marketing, bottom-line communications, difficult and demanding people, and motivating the tough-to-motivate. She helps people stay less stressed and laser-focused on full throttle productivity. Kelli helps you and your people effectively ignite awareness to optimize the biggest challenges.
The CCALAC Leadership Training Series: Leading into the Future is generously supported by Kaiser Permanente.

Mental Health First Aid®
2025-11-13 09:00 - 16:30 | Webinar
Mental Health First Aid® (MHFA) is an evidence-based, early-intervention course that teaches the skills needed to recognize and respond to signs and symptoms of mental health and substance use challenges, as well as how to provide someone with initial support until they are connected with appropriate professional help. In the course, you learn risk factors and warning signs for mental health and addiction concerns, strategies to help someone in both crisis and noncrisis situations, and where to turn for help. Topics covered include depression and mood disorders, anxiety disorders, trauma, psychosis and substance use disorders.
MHFA aims to equip individuals with the skills to recognize, understand, and respond to signs of mental health and substance use challenges, targeting a broad audience including those who work with youth, veterans, in higher education, workplaces, and emergency services, as well as the general public. Mental Health First Aid teaches about recovery and resiliency – the belief that individuals experiencing these challenges can and do get better, and use their strengths to stay well.
Participants will learn how to apply the Mental Health First Aid action plan in a variety of situations, including when someone is experiencing:

Panic attacks
Suicidal thoughts or behaviors
Nonsuicidal self-injury
Acute psychosis (e.g., hallucinations or delusions)
Overdose or withdrawal from alcohol or drug use
Reaction to a traumatic event

Presented by Linda Santiman, MA, LMFT, Manager of Integrated Care, LA LGBT Center and Sara Watson, MCHES, Training and Events Specialist, CCALAC
Participants must complete an online self-study and then meet virtually with the instructor.
Cost for CCALAC Members and Affiliates: $50, Non-members: $100
Register Now!
Group rates are available. Please email the Training Center at training@ccalac.org if interested in seeking a group rate.

Instructor Biographies:
Linda Santiman, MA, LMFT, Manager of Integrated Care
Linda Santiman, MA, LMFT has worked as a Manager of Integrated Care at the Los Angeles LGBT Center for the past 16 years, managing an Integrated Clinic Program funded by the Department of Mental Health, and the Medical Care Coordination program funded by Centers for Medicare & Medicaid Services (CMS) designated state health programs (DSHP). Linda also works as a private practice psychotherapist for individuals and couples and has taught workshops on LGBT Affirmative Couples and Managing Self Care as a Human Rights Advocate. In her free time, Linda enjoys performing in cabarets, swimming, and crafting in the fiber arts.
Sara Watson, MCHES, CCALAC Training and Events Specialist
Sara Watson, They/She, has worked at CCALAC as the Training and Events Specialist for the past four years and has over 15 years of experience in health education. Sara teaches mental health first aid and works with communities on CPR and first aid instruction. Prior to working with CCALAC, Sara worked as a Policy and Advocacy Director in Los Angeles where they focused on behavioral health integration with under-resourced communities and in improving access to quality health care. In their free time, Sara enjoys the outdoors, especially the ocean where they are a divemaster and teach SCUBA diving.

HCCN Project Kickoff
2025-11-13 10:00 - 11:00

Lunch & Learn: Coaching & Professional Development for Community Health Center Professionals
2025-11-13 12:15 - 13:00 | Webinar

Navigating Conflict, Change and Decision-Making for Leaders, Managers and Supervisors
2025-11-18 09:00 - 12:00 | Webinar
“Virtual setting, real connection”
This timely and highly relevant, 3-session training for CHC leaders, managers and supervisors is laser focused to strengthen crucial skills in three essential areas: successfully leading change, managing conflict and making great decisions while strengthening employee engagement. Join us for this important and highly interactive program to gain skills, tools and strategies to meet these very real challenges head-on.
Participants Gain and Strengthen Skills to:

Effectively lead and manage change (even in times of uncertainty or resistance!)
Strengthen crucial day-to-day decision-making processes
De-escalate and resolve potential and existing conflict

Who Should Attend?
This training is recommended for leaders, managers and supervisors to strengthen much-needed skills in the current environment!
Course Format:
Using the Zoom online conferencing platform, we replicate the “face-to-face” experience without having to travel! Throughout the program, participants gain knowledge and skills, work in large and small groups, participate in hands-on exercises, and discuss crucial issues. We also incorporate short implementation “homework” to facilitate moving learning into immediate action.
Agenda: CLICK HERE for the agenda.
Time Commitment:
This is a 3-week course and participants should plan to attend all three sessions. The specific dates are:

November 18, 2025; 9:00 AM – 12:00 PM
December 2, 2025; 9:00 AM – 11:30 AM
December 9, 2025; 9:00 AM – 11:30 AM

Important Note: Each participant will need a webcam to join this virtual “face-to-face” training (one participant per device). If access to a computer with a webcam is not available, Zoom has an excellent app and participants may join via tablet or phone with video and audio capability.
Presented by Lisa Mouscher, CEO and Lead Trainer, Sogence Training and Consulting.
Class size is limited for this popular training!
To ensure a high-quality training experience and in consideration of space constraints, each health center may send up to eight individuals on a first come, first served basis. Should you have any inquiries, please reach out to the Training Center at training@ccalac.org.
Each participant must register individually. Sharing of credentials is prohibited.
Register Now!
$35 CCALAC Member Cost
$85 Non-member Cost
Registration deadline is November 7, 2025 (or when capacity is reached).
Instructor Biography:
Lisa Mouscher brings extensive experience as a trainer, facilitator and consultant working with community health centers nationwide to strengthen organizational, team and individual performance. Lisa focuses her work in two areas: strengthening the skills of health center leaders, managers and supervisors at all levels; and supporting health centers in creating and sustaining a strong culture of customer service. Lisa is an impactful and popular trainer, known for facilitating both immediately applicable results and lasting impact to strengthen health centers for the long-term.

The training is generously supported by Cedars –Sinai.

Pharmacy Peer Network
2025-11-18 10:00 - 11:30 | Webinar

Emergency Management Workgroup
2025-11-18 12:00 - 14:00 | CCALAC, 445 S Figueroa Street, Suite 2100, Los Angeles, CA, 90071, United States

Outreach, Enrollment and Retention Peer Network
2025-11-19 09:30 - 11:00 | Zoom
To RSVP for this meeting, click HERE.
Visit the Outreach, Enrollment and Retention Peer Network Page for more information.

Specialized Care Forum
2025-11-20 12:00 - 13:00 | Zoom

CCALAC Leadership Training Series: Developing New Managers & Supervisors
2025-11-21 09:00 - 12:00 | Webinar
CCALAC is proud to announce a CCALAC Leadership Training Series: Leading into the Future for health center professionals. The 3-session training intends to equip community health center staff with the skills necessary to seek professional advancement. Or, affirm existing skills that support daily operations within your organization. Registrants can attend one session or all three.
Who Should Attend: Health Center staff advancing their careers as Managers, Directors, and Executive Leaders.
Session 2: Developing New Managers & Supervisors
November 21, 2025 | 9:00 am – 12:00 pm | Virtual
Stepping into management can feel a little like learning to ride a bike—exciting, wobbly at times, and way easier with the right guidance. This training session is designed to help new managers and supervisors build confidence, sharpen their leadership skills, and create positive momentum with their teams. We’ll skip the boring textbook approach and instead dive into the real-world challenges you’ll face—like navigating tough conversations, motivating people when energy is low, and discovering your own leadership style that feels natural instead of forced.
In this training, you’ll gain practical tools you can put to work right away—communication strategies that actually connect with today’s teams, confidence to handle tricky situations without second-guessing yourself, and a simple roadmap for building trust, accountability, and results. Leading people is one of the most rewarding (and sometimes challenging) jobs you’ll take on—but you don’t have to figure it out alone. Together, we’ll make the leap from “new boss” to inspiring leader—and have some fun along the way.
Learning Objectives
By the end of this course, participants will be able to:

Effectively use delegation as a motivational tool to develop team members
Communicate and set clear goals and expectations to drive performance and accountability.
Gain confidence in handling tough conversations with tact and empathy.
Develop the ability to give feedback that is constructive, balanced, and encourages growth.
Foster trust and credibility with your team through transparency, consistency, and integrity.
Enhance your ability to communicate clearly, effectively, and assertively with team members and stakeholders.
Learn how to identify, address, and resolve conflicts within your team to maintain a positive work environment.
Explore different leadership styles and learn when to apply each for optimal team performance.

Presented by Kelli Vrla, CSP, Founder of Engage YOUniversity.
Register Now!
CCALAC Members and Affiliates Early Bird Rate: $100 per course or $250 in combination
Non-Members Early Bird Rate: $150 per course or $400 in combination
Courses in the series include:

Leading with Clarity, Credibility & Culture November 7 — More Information — Register Now
Using AI for Effective Leadership, December 5 — More Information — Register Now

Instructor Biography:
Kelli Vrla, CSP, is the founder of Engage YOUniversity, a Leadership Author and Workshop Leader. She has 30+ years of experience: 16 years as a broadcast sales executive and 14 as CEO of her own people development firm. Kelli brings a clearer understanding in handling change, effective marketing, bottom-line communications, difficult and demanding people, and motivating the tough-to-motivate. She helps people stay less stressed and laser-focused on full throttle productivity. Kelli helps you and your people effectively ignite awareness to optimize the biggest challenges.
The CCALAC Leadership Training Series: Leading into the Future is generously supported by Kaiser Permanente.
