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Imagine a facility where challenging behavior is managed early using preventive techniques that have stood the test of time. Where a competent and confident staff understand that it’s not about being strong enough to use force, it’s about being strong enough not to.
CPI’s Nonviolent Crisis Intervention® training program is a safe, nonharmful behavior management system designed to help staff provide for the best Care, Welfare, Safety, and Security of confrontational, disruptive, or potentially out-of-control clients or visitors.
From a raised voice to a physical assault, all levels of risk behavior—and the appropriate staff interventions—are addressed. The training gives staff a solid framework for decision making and serves as a foundation for a system-wide crisis intervention training plan. The program also helps your facility comply with current legislation and regulations.
One-day, two-day, and four-day training options are available. Space is limited.
Find the course flyer here: CPI NCI Training
A new forum for on-the-ground Outreach and Enrollment (OE) leads to share challenges and successes, best practices, tools and resources, as well as receive program and policy updates that impact outreach, enrollment and retention operations. This group provides an ongoing opportunity for OE leads to engage with their peers and colleagues in order to maximize the enrollment and retention of clinic patients in coverage programs.
OER Peer Network meets the third Wednesday of the month, 9:30am – 11:30am at CCALAC.
CCALAC, L.A. Care, and Health Net are hosting Health Homes Program (HHP) Clinic Workgroup meetings. This group provides an opportunity for health plans and clinics to identify challenges, barriers, and solutions early on in the planning and implementation process of this program. Once HHP is launched in LA County in July 2019, we will have quarterly meetings. All meetings will take place at CCALAC- 445 S. Figueroa Street Suite 2100 Los Angeles, CA 90071. Meeting dates will be as follows:
- Tuesday, August 27 – 9:30-11:00am
- Tuesday, December 17 – 9:30-11:00am
- Tuesday, April 21 – 9:30-11:00am
- Tuesday, August 18 – 9:30-11:00am
Please RSVP below.
The window to RSVP has closed.
The 2019 California Partnership of Healthcare Advocates (CPHA) Conference provides an opportunity for Certified Enrollment Counselors (CECs), Certified Application Counselors (CACs), Certified Application Assistants (CAAs), Community Health Workers, Promotoras, and other healthcare advocates to receive program updates, share and learn best practices, and network. The theme this year is Standing in Our Power: Leading Our Communities.