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The revenue cycle is made up of many processes other than billing and collecting. The billing department is often the focus for many health centers, however, the ultimate capability to effectively bill and collect on claims is often determined by many functions that occur before the claim even reaches the billing department. Patient access functions controlled by scheduling, registration, information technology, and personnel and providers can affect the health center’s ability to turn services into revenue.
This training will introduce attendees to a comprehensive view of the front end of the revenue cycle, or patient access functions. We will provide an in-depth look at the patient access functions and the factors that influence them, including recommendations regarding best practices.
All attendees will receive a copy of Capital Link’s new RCM Patient Access toolkit.
- Gain an understanding of the various aspects of patient access and the front end of the revenue cycle and their importance.
- Learn how to improve on processes, create efficient workflows and implement key performance indicators that result in optimal patient access, more efficiencies and healthier bottom lines.
- Establish an understanding of influences (internal and external) on health center revenue cycle management.
Audience: This is a leadership and mid-management level training for CEOs, CFOs, COOs and middle management staff.
Presented by Jonathan Chapman, Director of CHC Advisory Services, Capital Link & Olivia M. Dear, MPA, President, Dear Healthcare Consulting.
This program is being made possible through the generous support of Cedars-Sinai and L.A. Care Health Plan.
Making Data Work for You: Fundamentals of Data Governance for Health Centers
- Are you drowning in data at your health center, but no one is quite sure what to do with it — and even less sure about its quality?
- Do you find you’re spending more and more on technology systems, yet still don’t have the information you need?
- Or maybe a few people seem to be using data but you can’t get others excited or onboard?
The Center for Care Innovations’ Safety Net Analytics Program (SNAP) has a one-day workshop that can help. Derived from our yearlong learning collaborative, SNAP Lab will teach your team the essentials of good data management practices so you can build a data-driven culture and achieve the “Triple Aim” of data governance:
- Improve Data Quality
- Increase Data Literacy
- Maximize Data Use
Breakfast and lunch will be provided. Parking will be validated.
A new forum for on-the-ground Outreach and Enrollment (OE) leads to share challenges and successes, best practices, tools and resources, as well as receive program and policy updates that impact outreach, enrollment and retention operations. This group provides an ongoing opportunity for OE leads to engage with their peers and colleagues in order to maximize the enrollment and retention of clinic patients in coverage programs.
OER Peer Network meets the third Wednesday of the month, 9:30am – 11:30am CCALAC.
You are able to RSVP two weeks prior to the meeting.