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Community Clinic Association of Los Angeles County


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Emergency Preparedness Workgroup @ CCALAC
Sep 17 @ 12:00 pm – 2:00 pm

Visit the Emergency Management Workgroup page for more information.

Outreach, Enrollment and Retention Peer Network @ CCALAC
Sep 18 @ 9:30 am – 11:30 am

Outreach Enrollment and Retention GraphicA new forum for on-the-ground Outreach and Enrollment (OE) leads to share challenges and successes, best practices, tools and resources, as well as receive program and policy updates that impact outreach, enrollment and retention operations. This group provides an ongoing opportunity for OE leads to engage with their peers and colleagues in order to maximize the enrollment and retention of clinic patients in coverage programs.

OER Peer Network meets the third Wednesday of the month, 9:30am – 11:30am at CCALAC.

Click here to RSVP

Click Here for OER Resources

Fit Testing Train-the-Trainer & Basics of an Infection Control Program @ CCALAC
Sep 19 @ 9:00 am – 1:00 pm

OSHA requires appropriate staff be regularly fit-tested as part of an organization’s Respiratory Protection Program. This training will provide attendees with a basic set of solutions and understanding to be able to construct the framework for an Infection Control Program. The Train-the-Trainer model is designed for health care professionals who will be performing fit-tests at their respective organizations. Participation will include hands-on fit-testing and participants will receive FREE fit-testing kits to train other health center staff.

As a result of the training participants will:

  • Understand the basics and elements of a Respiratory Protection Program
  • Receive an overview of Cal/OSHA’s Aerosol Transmissible Disease Standard
  • Learn and practice how to fit-test other staff
  • Review 3M Fit Test Kits

Presented by John Ospital, Building Facilitator, Los Angeles County Department of Health Services, Emergency Management Services.

Breakfast will be provided. Parking will be validated at the Union Bank Plaza lot only.


Please note all registrants are required to complete the OSHA Respirator Medical Evaluation Questionnaire and return to no later than Friday, September 6. Failure to provide documentation may result in denial of course entry.

You must be logged into the website to register. If you don’t have a login yet, Create an Account.

If you are not a Member or Affiliate of CCALAC and you would like to attend this training, please email Traci Bivens, Training and Event Manager at

Public Charge and Our Collective Health @ The California Endowment
Sep 24 @ 10:00 am – 3:00 pm
Public Charge and Our Collective Health @ The California Endowment | Los Angeles | California | United States

Please join us on Tuesday, September 24th at 10:00 am for this LA event “Public Charge and Our Collective Health” to protect the health and safety of all people regardless of immigration status.

During this free workshop you will learn about the Public Charge test, expected changes, best practices to inform your community and opportunities to advocate for our collective health. Convene with LA County partners to fight against misinformation preventing families from accessing benefits and services they need. Learn how to get involved and support the collective health of all Californians regardless of immigration status.

At the end of the training participants will:

  • Learn expected changes, eligibility, and protections under the Public Charge rule.
  • Learn best practices to inform your community
  • Learn how to get involved

Lunch will be provided and parking is complimentary.

Pharmacy Workgroup @ CCALAC
Sep 24 @ 10:30 am – 12:00 pm

Visit the Pharmacy Workgroup page for more information.

eClinicalWorks User Group
Sep 25 @ 10:00 am – 12:00 pm

Visit the eClinicalWorks User Group page for more information.

Census Workgroup @ CCALAC
Sep 26 @ 1:30 pm – 3:00 pm

Please visit the Census Resource Page for more information

IHQC’s QI Change Agents Program @ The California Endowment
Sep 27 @ 8:30 am – 12:00 pm

The Institute for High Quality Care (IHQC) invites you to participate in the QI Change Agents Program, launching September 27, 2019.

Transforming care delivery requires more than a single Quality Improvement (QI) team or department – it takes staff in diverse roles across the organization to facilitate change. This 6-part series aims to enhance an organization’s quality improvement capacity by supporting staff who may not have “QI” in their job title in exploring a broad range of strategies needed to drive quality and process improvement at the frontlines. Through IHQC’s unique learning lab format, individualized coaching, and applied learning through deliberate practice, participants will be empowered with the knowledge and skills needed to become a QI/PI champion – or Change Agent – within their organization.

Participants will receive:

  • 20+ hours of instruction on QI, project management, change management and communications
  • Up to 3 half-hour, 1-on-1 coaching calls to explore application of program tools and troubleshoot challenges
  • Peer-learning opportunities and tools
  • A certificate of completion upon program conclusion
  • Access to IHQC’s improvement templates and tools
  • Light breakfast and refreshments

Who Should Attend?
IHQC encourages participation of care team members, administrators, front line staff, or any others who could be future QI/PI Champions, or Change Agents, at your clinic. Participants must be employed at non-profit healthcare organizations that support the safety net.

QI Change Agents Calendar
All sessions run from 8:30am-12:30pm, and will take place at The California Endowment (1000 N Alameda St, Suite 240, Conference Room C, Los Angeles, CA 90012).

September 27th – Session 1: Problem Assessment

  • Explore tools and strategies to help you better understand the current state and identify/analyze problems.
  • Tools Reviewed/Applied: Workflow mapping, cause and effect (fishbone) diagrams, prioritization tools, and team working styles.

October 9th – Session 2: Theory of Change & Project Design

  • Review key elements of project design, including defining aims and goals, measurement to inform change, team roles, and action planning.
  • Tools Reviewed/Applied: Driver diagrams, SMART aims and goals, defining improvement project measures, projecting your project timeline.

October 24th – Session 3: Project Management & Effective Meetings

  • Build project management skills by reviewing strategies to facilitate effective meetings, set internal deadlines, develop status updates, and manage challenging QI team members/ personalities.
  • Tools Reviewed/Applied: Project plan templates, RACI Grid, project management strategies for QI managers, meeting minutes, and meeting facilitation skills.

November 6th – Session 4: Improvement Science

  • Learn strategies to test, pilot, and implement changes, along with techniques for visualizing your project data.
  • Tools Reviewed/Applied: Improvement Frameworks including the Model for Improvement (PDSA’s), Lean (DMAIC and 5 S’s), and Human Centered Design; strategies for starting and testing changes using rapid, iterative tests or experiments; and run charts.

Nov. 20th – Session 5: Facilitating Change (Part 1)

  • Review strategies for building and fostering an effective team, communicate strategically and effectively about your project, and how to properly delegate tasks and motivate others.
  • Tools Reviewed/Applied: Dynamics of effective teams (e.g., psychological safety and dependability), coaching and managing vs doing, stakeholder assessments and communication plans.

Dec. 4th – Session 6: Facilitating Change (Part 2)

  • Build your coaching skills and learn strategies and techniques to overcome resistance to change.
  • Tools Reviewed/Applied: Coaching skill like “Ask vs. Tell,” asking open-ended questions, active listening, giving constructive feedback, and staying goal/solutions-focused.

IHQC’s QI Change Agents Program is made possible by the generous support of Cedars-Sinai Community Benefit Giving Office. If your clinic is participating in the Making the Value Connection program, your registration fees may be waived. Please contact Sharon Lau ( for more information.

If you have any questions about the QI Change Agents program, please contact Teresa Hofer (

Register Now!


Lunch and Learn Webinar Series: Managing Assessment Templates – OCHIN @ WEBINAR
Sep 30 @ 12:00 pm – 1:00 pm

We are pleased to announce a NextGen Provider Training Webinar Series in partnership with OCHIN. This series is intended to train Providers on best practices for commonly used templates and workflows in order to advance user knowledge of the system and improve overall efficiency.

Please note, the following webinar was originally scheduled for early June but has been rescheduled for the last session of the series. The My Plan Templates training will be the first webinar held in the series on June 24, 2019.

The final webinar of the series will review the best practice workflows for documenting and managing a patient’s diagnosis lists. Providers will be shown how to use various workflows including the NextGen Diagnosis Code Lookup template, NextGen Common Assessment template, and the NextGen Diagnosis Module. If applicable for member organizations, we will review a third party tool called the IMO.

Participants will:

  • Understand how to document and manage assessments through the NextGen Diagnosis Code Lookup template.
  • Understand how to document and manage assessments through the NextGen Common Assessment template.
  • Understand how to document and manage assessments through the NextGen Diagnosis Module.
  • If applicable, understand how to document and manage assessments through third party IMO template.

Presented by Teresa Weir, BSCIS, Trainer/Educator III, OCHIN

Pricing Information: If you are a part of the NextGen User Group, a single training webinar is $50 a session per location. Save money and purchase all 8 trainings for $300 per location.

Non-User Group registration costs $75 for a single webinar training per location and $500 if purchasing all 8 sessions per location.

Recordings of the webinar(s) will be made available after the training to registrants only.

Register Now! 

You must be logged into the website to register. If you don’t have a login yet, Create an Account.

If you are not a Member or Affiliate of CCALAC and you would like to attend this training, please email Traci Bivens, at

Homeless Health Advisory Committee @ CCALAC
Oct 2 @ 9:30 am – 11:00 am

Visit the Homeless Health Advisory Committee page for more information.