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Imagine a facility where challenging behavior is managed early using preventive techniques that have stood the test of time. Where a competent and confident staff understand that it’s not about being strong enough to use force, it’s about being strong enough not to.
CPI’s Nonviolent Crisis Intervention® training program is a safe, nonharmful behavior management system designed to help staff provide for the best Care, Welfare, Safety, and Security of confrontational, disruptive, or potentially out-of-control clients or visitors.
From a raised voice to a physical assault, all levels of risk behavior—and the appropriate staff interventions—are addressed. The training gives staff a solid framework for decision making and serves as a foundation for a system-wide crisis intervention training plan. The program also helps your facility comply with current legislation and regulations.
One-day, two-day, and four-day training options are available. Space is limited.
Find the course flyer here: CPI NCI Training
The 2019 California Partnership of Healthcare Advocates (CPHA) Conference provides an opportunity for Certified Enrollment Counselors (CECs), Certified Application Counselors (CACs), Certified Application Assistants (CAAs), Community Health Workers, Promotoras, and other healthcare advocates to receive program updates, share and learn best practices, and network. The theme this year is Standing in Our Power: Leading Our Communities.