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Imagine a facility where challenging behavior is managed early using preventive techniques that have stood the test of time. Where a competent and confident staff understand that it’s not about being strong enough to use force, it’s about being strong enough not to.
CPI’s Nonviolent Crisis Intervention® training program is a safe, nonharmful behavior management system designed to help staff provide for the best Care, Welfare, Safety, and Security of confrontational, disruptive, or potentially out-of-control clients or visitors.
From a raised voice to a physical assault, all levels of risk behavior—and the appropriate staff interventions—are addressed. The training gives staff a solid framework for decision making and serves as a foundation for a system-wide crisis intervention training plan. The program also helps your facility comply with current legislation and regulations.
One-day, two-day, and four-day training options are available. Space is limited.
Find the course flyer here: CPI NCI Training
The Institute for High Quality Care (IHQC) is offering a 3-part series of project management learning labs that support QI efforts in safety net organizations. These half-day trainings will explore project management tools and strategies from the perspective of how they are applied in quality and process improvement initiatives. These learning labs are ideal for staff at all project management skill levels — especially for staff who, in addition to their daily responsibilities, are supporting or leading quality and performance improvement work.
In “Introduction to Project Management in QI,” participants will review traditional materials around agendas, minutes, and project plans, and explore strategies in finding time for project management, interpersonal communications, and making project management engaging and fun.
Participants will receive access to project management tools and templates and in-workshop coaching on how to apply these tools in their current work. A light breakfast and refreshments will be served at each session.
Introduction to Project Management in QI has 2 dates available: August 23, 2019 or September 11, 2019! This is the registration link for August 23rd, 2019.
August 23, 2019 – Introduction to Project Management in QI
September 11, 2019 – Introduction to Project Management in QI
October 2, 2019 – Project Management Plans, Stakeholder Assessment, and Facilitation
November 13, 2019 – Anticipating Project Challenges
**If your clinic is a participant in the Making the Value Connection program, your registration fee for the Project Management Learning Lab series will be waived. Please contact Sharon Lau (firstname.lastname@example.org) in order to register.**
CCALAC, L.A. Care, and Health Net are hosting Health Homes Program (HHP) Clinic Workgroup meetings. This group provides an opportunity for health plans and clinics to identify challenges, barriers, and solutions early on in the planning and implementation process of this program. Once HHP is launched in LA County in July 2019, we will have quarterly meetings. All meetings will take place at CCALAC- 445 S. Figueroa Street Suite 2100 Los Angeles, CA 90071. Meeting dates will be as follows:
- Tuesday, August 27 – 9:30-11:00am
- Tuesday, December 17 – 9:30-11:00am
- Tuesday, April 21 – 9:30-11:00am
- Tuesday, August 18 – 9:30-11:00am
Please RSVP below.
The 2019 California Partnership of Healthcare Advocates (CPHA) Conference provides an opportunity for Certified Enrollment Counselors (CECs), Certified Application Counselors (CACs), Certified Application Assistants (CAAs), Community Health Workers, Promotoras, and other healthcare advocates to receive program updates, share and learn best practices, and network. The theme this year is Standing in Our Power: Leading Our Communities.