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Community Clinic Association of Los Angeles County

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Events for June 30, 2021

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12:30 pm

ACEs Aware: Strategies for Positive Patient Encounters

June 30 @ 12:30 pm - 1:30 pm
Complimentary for CCALAC Members

Strategies for Positive Patient Encounters take an interpersonal approach to de-escalating challenging provider/patient interactions in healthcare. This training identifies patient and provider factors that can lead to negative interactions with a patient, critical incident, disruptions in care, provider burnout, and potential violence. Providers will be taught tools and strategies to de-escalate these encounters in a … Continue reading ACEs Aware: Strategies for Positive Patient Encounters

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