As shelter in place orders are being lifted, it is difficult to know how to approach re-opening our organizations, communities and even daily functioning. There is little doubt we all realize there will be a “new normal,” but what should that look like? We must honor that the trauma, fear, anxiety and crises we have … Continue reading ACEs Aware: Trauma-Informed Reopening Strategies →

A 6-week Series Starting January 27, 2021 through April 16, 2021 The objective of the Coleman Associates approach is to find new ways of working that improves productivity (i.e., the capacity to see patients), increase patient access, reduce patient waiting time, develop teamwork, improve staff satisfaction, develop patient-centered medical homes, and optimize the use of … Continue reading Medical Assistant Training →