You’ve completed a cultural competence training, so now what? How do you apply what you have learned about diverse populations to your everyday practice and patient interactions? In this webinar, Suzette Chaumette, MPH and Dave Newhouse, MD will walk you through some easy steps for making your patient inreach and outreach more relevant to the patients that you serve using qualitative and quantitative data. Learn about tools and behavioral science theory that can help you in shaping accessible, effective health communication interventions.
Audience: Front line staff and management
At the conclusion of this webinar, participants will be able to:
- Understand the value of cultural humility in creating effective, quality, patient facing content and programs
- Understand the value of evidence-based behavioral science theory and practice in shaping effective health communication interventions
- Understand how data analytics can identify service score inequities and potential unconscious bias.
Presented by Suzette Chaumette, MPH, Principal Consultant, Chaumette Consulting & Dr. Dave Newhouse, retired Ob/Gyn physician from The Permanente Medical Group.
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