Open Enrollment Refresher Training

September 19, 2018 @ 9:00 am – 12:00 pm
700 S Flower St #3150
Los Angeles, CA 90017
CCALAC Training Center

Join enrollment staff and their peers for an in-service session to prepare for the start of Covered California’s upcoming open enrollment period. This session is intended for experienced enrollers and will provide an overview of Covered California updates and changes, a discussion of the impact of federal-level changes in California, and a refresher on application troubleshooting plus advocating for your patients. Enrollers will have an opportunity to discuss current hot-button issues and challenges. Presenters and attendees will also have the chance to share best practices and strategies for a successful open enrollment. Presenters include L.A. Care Health Plan and Maternal and Child Health Access.

Audience: Experienced (or at least fully trained) enrollers. This training is geared toward enrollers who have already completed Covered CA enrollment/ application counselor training and/or We’ve Got You Covered training.

Participants will:

  • Get the latest updates on Covered California open enrollment and plan offerings.
  • Understand how federal changes impact California – myth vs. fact.
  • Gain greater awareness of current issues and challenges in the enrollment process.
  • Learn effective strategies for troubleshooting application and enrollment issues and advocating for your patients.

Presented by L.A. Care Health Plan & Maternal and Child Health Access. 

Parking will not be validated. Light refreshments will be provided

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