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Community Clinic Association of Los Angeles County

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Internal Communications How-To: Practical Steps to Creating the Workplace Culture You Want

June 6 @ 10:00 am - 11:00 am


Internal communications are an often-overlooked way to engage employees, improve their job satisfaction, and connect them with the health center’s mission. In this session, participants will be equipped with tools and approaches for cultivating and maintaining a positive workplace culture using internal communications. DAP Health will demonstrate how it built an internal communications infrastructure from the ground up and the practical ways communications has helped the newly combined organization define itself as a single team post-acquisition of Borrego Health and improve employee retention. Collaboratively, the speakers will describe how they worked in close partnership to design, implement, and refine DAP Health’s approach to internal communications over the past year. 

As a result of attending this training, attendees will be able to: 

  • Define internal communications. 
  • Differentiate internal communications from other types of communications such as external and marketing. 
  • Understand how communications can positively or negatively impact organizational goals. 
  • Describe the role of internal communications in a health center. 
  • List at least three tools or approaches that will meaningfully improve internal communications. 

Presented by Deanna Drake, Senior Manager, Facktor.

Register Now!

CCALAC Member & Affiliate Fee: $25

Non-Member Fee: $35


June 6
10:00 am - 11:00 am
Event Category: