Effective Communication for IPEP Participants

When:
May 5, 2017 @ 9:00 am – 1:00 pm
2017-05-05T09:00:00-07:00
2017-05-05T13:00:00-07:00
Where:
CCALAC Offices
700 S Flower St #3150
Los Angeles, CA 90017
USA
Contact:
Kaleigh Cornelison
213-201-6507

Communication is one of the skills that can have the greatest impact on effective healthcare delivery and successful patient engagement. However, we often neglect to practice and refine our communication skills. This interactive workshop will support IPEP Member Clinics in improving their communication skills and, in turn, improving the effectiveness of their teams.

This training is for clinics participating in the Improving Patient Experience Project only. Please feel free to send up to 3 staff per clinic.

As a result of this training participants will:

  • Review common barriers to effective communication with your project teams
  • Learn tips for communicating successfully with peers and leadership
  • Explore and practice a model for engaging with your teams in difficult conversations

Event Schedule
9:00am – Noon – Training
Noon – 1:00pm – Networking & Lunch

Presented by Kaleigh Cornelison, MSW, Training Coordinator at CCALAC.

RSVP NOW!

Breakfast and lunch will be provided. Parking will be validated.