Difficult Issues for Health Care Providers
August 13 @ 12:00 pm - 1:00 pmComplimentary for CCALAC Members
This one-hour training provides an overview of provider and system-related issues that may impact challenging situations. Learn how to use intervention guidelines and strategies to manage difficult workplace environments for yourself and your patients.
By attending this training, participants will be able to:
- Understand ways the client, provider, and system may contribute to difficult workplace situations
- Identify certain behaviors from clients that may be challenging for providers to manage
- Learn the importance of maintaining a sense of safety in the workplace
- Practice simple techniques to improve interventions with difficult workplace situations