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Changing Operations for the COVID-19 Telehealth Paradigm: Redeploying Staff to Maximize Care
July 28 @ 9:00 am - 10:00 amFree
This one-hour webinar is designed to assist health centers in re-deploying staff to generate tele-visits through outreach efforts. The content is a collection of best practices from Azara and national health centers who were forced to intentionally focus on building and enhancing remote operations in light of our new paradigm. Recognizing that some health centers are still not optimizing the opportunity to utilize telehealth for well-visits, and possibly foregoing the excellent revenue available for completing Medicare Annual Wellness visits.
After the training, attendees will be able to:
- Name at least one method for stratifying your patients for appropriate outreach.
- Describe two activities a support staff member can do that will help generate or enable billable visits.
- Explain why schedules may need to be adjusted when providers and staff are providing care via telehealth and face-to-face delivery.
Presented by Heather Budd, EVP Clinical Transformation, Azara Healthcare