Community Clinic Association of Los Angeles County Health Center Controlled Network (HCCN) Patient-Centered Medical Home (PCMH) Technical Assistance Services Request for Proposals

Posted: April 18, 2017


The Community Clinic Association of Los Angeles County (CCALAC) is currently soliciting proposals from organizations to provide comprehensive Patient-Centered Medical Home (PCMH) technical assistance (TA) services to its member health centers participating in its Health Center Controlled Network (HCCN). Specifically, the TA services will help the HCCN achieve its goal to increase the number of participating health center clinic sites recognized as a PCMH. CCALAC was awarded grant funding from the Health Resources and Services Administration (HRSA) HCCN competitive grant opportunity HRSA-16-010. These TA services will complement existing services surrounding Uniform Data System (UDS) Data Quality and Reporting and will be an integral part of the CCALAC HCCN.

All proposals must be received at the CCALAC office by 10:00am Pacific Time Monday, May 8, 2017. Any proposals received after the due date and time will not be considered. Proposals are to be submitted to Raymond Ople by this deadline via email to

CCALAC reserves the right to reject any or all proposals, as well as to accept the proposal(s) which will be to the best advantage as determined at the sole discretion of CCALAC.


Activity Timeframe
Request for Proposals (RFP) released on website in PDF form April 18, 2017
RFP questions due April 28, 2017
RFP is due by email at/before 5PM Pacific Time May 8, 2017
Vendor(s) selected May 19, 2017
Contract negotiations May 22, 2017 – June 16, 2017
Technical assistance services begin July 1, 2017


Click here for full RFP: CCALAC HCCN PCMH TA Request for Proposals


Q: In reviewing CCALAC’s RFP for PCMH TA, there’s no indication about the amount of funding available. Are you able to share that information with potential applicants?
A: We are unable to provide that information at this time. RFP respondents should submit proposals based on how best they can meet our stated PCMH needs for our HCCN health centers given their current and projected capacity.

Q: What is the mechanism for funding to be distributed? Will this be a grant arrangement or more of a fee-for-service structure (e.g. payment upon receipt of invoice for services rendered)?
A: Once contract agreements are executed with the selected vendor(s), contract funds will be paid in advance of the work performed in lump sum.

Q: Can you describe the team that will review the submitted applications?
A: Our RFP evaluation team is comprised of an interdivisional team of CCALAC staff.

Q: What feedback, if any, has been elicited from the members in the crafting of this RFP? What can you share about the feedback received?

A: All the PCMH focus reflect the current PCMH needs and priorities of our HCCN health centers of which we solicited their feedback prior to the crafting of the RFP.

Q: What historical efforts have been undertaken by CCALAC and/or its HCCN to supports its members in transformation? What can you share about your learnings?
A: CCALAC has historically hosted and conducted trainings focusing on specific PCMH transformation topics. CCALAC currently facilitates a PCMH Peer Group.

Q: How do you see practices coming on board? Can practices be phased in or is the expectation that services will be provided all at once?
A: All of our 41 participating HCCN health centers will be eligible to receive PCMH technical assistance services as noted in the RFP. We expect that each health center to use a specific amount of TA hours (allotted by CCALAC) anytime between July 2017 and July 2019 according to their goal timeline and current needs/priorities.

Q: Do the health center members have an existing identified team to support recognition and transformation activities?

A: Yes.

Q: Do you expect to conduct an external evaluation of this project?

A: Yes.

Q: Can you describe the structures, programs and/or services provided by CCALAC, HCCN or others that will concurrently support quality and transformation activities during this project period?
A: This information will be reviewed in greater detail with the consultants we contract with during an orientation.

Q: On p.8 in the section for project personnel, is the estimated hours requested for the project personnel’s current projects, or an estimate of the hours for the proposed project?

A: In that section, we are asking for the estimated hours for the project personnel’s current projects.

Q: The RFP response is limited to 10 pages total, excluding the sections for personnel and references. However, I couldn’t find any guidance around formatting (e.g. font, spacing, margins, etc.). Is there any guidance on this issue?
A: We do not have any formatting guidance for proposal submissions other than our expectation that any/all proposal submissions are visually and grammatically readable and clear in addressing all RFP requirements.

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