Community Clinic Association of Los Angeles County (CCALAC) invites member health center teams to participate in the Collaborative for Retention, Engagement, and Wellness (CREW). This program will bring together 10-15 member health center teams to learn and discuss recruitment, onboarding, retention and staff wellness through a justice, equity, diversity, and inclusion lens, as it relates to staff burnout, wellbeing and the quality of care that we provide to our communities.
Why Join CREW?
CREW will allow member health center teams to learn from one another while they test and implement organizational strategies to improve workforce wellbeing and satisfaction. By participating in CREW, health center teams will learn from their peers; learn new and innovative research and evidence-informed practices; and demonstrate to their patients, staff, and community that their health center is actively engaged in efforts to promote staff well-being and quality of care.
Format
We will kickoff with an orientation session to provide an overview of the program followed by an 8-week virtual didactic training series. During orientation, teams will receive a packet of interventions and will be asked to identify and test at least one intervention to increase staff satisfaction, wellness, and ultimately, retention within their organizations. Each team will also be assigned a coach from Expert Effect that will support the health centers with their interventions over an initial assessment and will receive technical assistance over 2 coaching sessions. Coaches will follow up with participating health centers 3 months after CREW has ended to track the health center’s progress by completing a post-assessment. Additionally, the health centers will come together to share out the progress of their interventions by providing a short 6-8 minute presentation at the intervention sharing session on February 13, 2025.
Member Clinic Team Composition
Each clinic team should include 3-5 members. Teams should have buy-in from one member of the (C-suite). The team may also include directors and/or managers who oversee and support staff and others at your health center who are involved or invested in your workforce wellness and satisfaction efforts (e.g., workforce satisfaction committee members). Team members should have the authority to guide and implement interventions from the intervention packet.
Time Commitment
The learning collaborative will begin with orientation on September 19, 2024. Please ensure that your team can attend the following sessions before submitting your application:
- September 19, 2024; 12:00-2:00PM
- September 26, 2024; 12:00-1:30PM
- October 3, 2024; 12:00-1:30PM
- October 10, 2024; 12:00-1:30PM
- October 17, 2024; 12:00-1:30PM
- October 24, 2024; 12:00-1:30PM
- October 31, 2024; 12:00-1:30PM
- November 7, 2024; 12:00-1:30PM
- November 14, 2024; 12:00-1:30PM
- November 21. 2024; 12:00-2:00PM
- Intervention Sharing: February 13, 2025 12:00-2:00PM
Registration Extended to August 30, 2024.
If you have any questions, please contact Andres Sanchez, Workforce Program Manager at asanchez@ccalac.org
